Our community has been down several hours. I emailed marc and Jim and have received no response. With the holiday weekend, we need our community to be up.

Melvin- Hair Restoration Network

Please note that support outside of our normal business hours may be delayed but you will receive a response per our policies.

I just replied to your ticket but please try clearing your browsers cache and cookies as your community is not down.

1 hour ago, Jim M said:

Please note that support outside of our normal business hours may be delayed but you will receive a response per our policies.

I just replied to your ticket but please try clearing your browsers cache and cookies as your community is not down.

No, I tried on my wifes phone and she has NEVER logged into our site and its down. Send a Screenshot of the community. I’ve tried on my laptop after clearing cookies and cache and on my wifes phone, its down.

Please be sure to follow up in the ticket with any further questions.