Hello,

In the last hour, I've gotton like 50 error message like this. It happens all the time in the cloud.

Why is this happening? This is the first time I see this. It's happening all the time.

My site has been offline for a couple of minutes now and I have no idea what is going on.

I am using Google Chrome on MacOs.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Edited May 22May 22 by michimachi

Im not seeing any issues on your site at present. Next time this happens please submit a ticket so we can take a closer look for you.

13 minutes ago, Marc said:

Im not seeing any issues on your site at present. Next time this happens please submit a ticket so we can take a closer look for you.

It's not working after I removed all cookies and everything from the subdmain where the community is running. It stopped working after that.

Im on your site currently with no issues at all. I have logged in to check and ensure there are no issues while logged in either there.

Are you able to get to your admin CP? If so, please disable all 3rd party items and test this again

The other thing you would try here are disabling any browser extensions. Are you visiting on VPN etc?

On 5/22/2026 at 3:23 PM, Marc said:

The other thing you would try here are disabling any browser extensions. Are you visiting on VPN etc?

I had already disabled the extensions before I contacted you. Not using any VPN. Deleting the cookies for the domain fixed the problem, at least it never happened again.