Switch to cloud for free!
Offer available for a limited time. We will migrate your community from the self-hosted plan to our standard, cloud-based plans at no cost to you.
Standard plan benefits
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Focus on building community
Allocate less attention and energy into managing your server and more into growing your community.
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Increased reliability
99.9% uptime, and in the very rare event your community goes down, track the updates with our real time status page.
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Added security
Invision Community employs state-of-the-art defense systems to ensure your community is protected 24/7.
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Email support
Have a question or need help? Reach out to us via email versus exclusively relying on the community support forum.
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Additional features
Live topics, trending content, real time typing and viewing and more are available on our standard plans.
Migration Process
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1. Contact Us
Reach out to us using the form below to ask questions, share goals or see if switching to our Cloud-based plans is right for your community.
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2. Purchase your new plan
Once we decide your community could benefit from our Cloud enviornment, purchase your new plan.
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3. Coordinate migration
After purchasing the plan, reach out to us to coordinate a time to schedule the migration.
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4. Your community is live
All set! Your community is now fully-functional on our Cloud-based plans.
Frequently Asked Questions
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Will my community be updated to the latest version?
Yes. It’s important we ensure your community is on the most up-to-date, stable version of our platform. Following your migration, your community will be on the latest version and you can then take over with upgrades from there.
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How long does the migration take?
Migrations are typically finished in one business day. However, expect the total turnaround time to be 1-2 weeks (this includes scheduling).
Once detailshave purchased your new plan and coordinate with us, we’ll add your migration to our project queue. We’ll work with you to schedule a time that’s convenient for you and your community to make the switch. We know how important it is for your community to remain online with minimal disruption or downtime.
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Do I need a backup of my data?
Yes. You must provide us with a full backup of your data. Please ask your existing server manager / host for access to a full backup.
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Can I get a backup of my data on the standard plans?
Yes. Your data is 100% yours. We take daily snapshots of your community, but should you want one manually, we can provide that to you. Contact us and we can get you a backup, typically same-day.
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Will I get refunded if I just renewed my self-hosted license?
We will offer you a prorated amount. This figure is determined on a case-by-case basis. Please contact us for more information.