IPS is seeking knowledgeable and industrious individuals to join its support team as product specialists.
Successful applicants will be responsible for answering general support tickets, including providing customers with information, troubleshooting problems and performing maintenance. You would be expected, where appropriate, to interact with other technicians and developers to resolve issues.
Requirements:
- Must be familiar and have extensive experience with IPS applications.
- Must have a basic knowledge of PHP and MySQL.
- Must be able to effectively telecommute.
- Must speak fluent English and possess strong verbal and written communication skills.
- Experience with working in customer support.
Preferred, but not required:
- Knowledge of server administration and experience working for a web hosting company.
- Knowledge of additional web technologies such as JavaScript, CSS, JSON, XML, etc.
All positions are part-time with full-time opportunity. Schedules are flexible and salary will be based on knowledge and experience.
Applications are now closed. Thank you to everyone that applied and those who were not contacted will remain on file for first-contact for future positions!