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Tier II Support Vacancy

IPS is seeking a knowledgeable and experienced individual to join its support team in an advanced support capacity.

Successful applicants will be responsible for answering general support tickets, including providing customers with information, troubleshooting issues not resolved as part of the general product support process and performing maintenance. You would be expected where appropriate to interact with other technicians and developers to resolve issues.

Requirements:

* Must be familiar with IPS applications.
* Must have advanced knowledge of PHP and MySQL.
* Must be able to effectively work remotely.
* English must be your primary language and you must possess strong verbal and written communication skills.

Preferable, but not required:

* Knowledge of server administration and experience working for a web hosting company.
* Knowledge of additional web technologies such as JavaScript, CSS, XML, etc.
* Experience of working in customer support.
* Experience working with the codebase or creating hooks/apps in the IPS Suite

Working hours are flexible and pay will be based on knowledge and experience. Due to the nature of the position, we require all applicants to be physically located in the United States. No exceptions to United States residency requirements.

Please contact hr@invisionpower.com for more information on this position. Please include your salary requirements, availability and an overview of your experience.

We look forward to hearing from you!

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Good luck to all that apply. IPS is a great company with a lot of great people on staff.

Indeed. Even some vB users agree that the IPS team tend to be more transparent about things that other companies.
:smile:
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Email bounced back, are they not taking anymore emails?

 

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  hr@invisionpower.com
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Oh man... I would have loved to apply but unfortunately there's clearly lots of discrimination going against America's Hat (Canada) since you require all applicants to be physically located in the United States. :(

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Oh man... I would have loved to apply but unfortunately there's clearly lots of discrimination going against America's Hat (Canada) since you require all applicants to be physically located in the United States. :sad:

Hmmmm...

 

Working hours are flexible and pay will be based on knowledge and experience. Due to the nature of the position, we require all applicants to be physically located in the United States. No exceptions to United States residency requirements.

 

Make a trip to the U.S., apply while here, then return to Canada.  :lol:  Okay I'm only kidding.  I'm sure you would have made a good Tier II tech though.

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Oh man... I would have loved to apply but unfortunately there's clearly lots of discrimination going against America's Hat (Canada) since you require all applicants to be physically located in the United States. :sad:

 

You may want to ask them about that. They may have put that restriction in because they only wanted certain timezones. 

If that's the case then canada might be acceptable. 

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You may want to ask them about that. They may have put that restriction in because they only wanted certain timezones. 

If that's the case then canada might be acceptable. 

I sort of doubt that's the case.  Read it again.

 

Due to the nature of the position, we require all applicants to be physically located in the United States. No exceptions to United States residency requirements.

I get the feeling it's due to certain laws and such, or could be something else where anything outside of the U.S. wouldn't be permitted/acceptable.  That's just a guess though.
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