As noted in the title, my group promotion is set up for course completion but once I run a new subscriber through the course, have them log out and log back in, the promotion is failing to work.

One thing I have noticed after setting the promotion for course completion is that when I go back, that option disappears. If I delete the promotion and create a new one, the option for course completion is there on first set-up but is not showing when I go back in to recheck it.

Thanks in advance.

Do you have an example user's display name that has completed the course and has been promoted?

None have been promoted (Tier 0b -> Tier 1). Ciy Testor was the most recent not promoted.

Here is a screenshot, and the option to promote on course completion is missing, but it was there originally.

After I cleared the cache and opened the promotion to edit, the option for courses appeared but is blank.

It should look like this

I just saved this promotion again and ran through another new user, finished the course, logged out, then logged in and no promotion.

Thanks again for the help - Pat