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New members can't set password

Alex Duffy
in Feature Support

Featured Replies

Hi, when I add a new member, they receive an automatic notification from the board to set their password, but this is what they are seeing this morning. Any ideas?

IMG_9562.jpeg

  • Author
21 hours ago, Jim M said:

Please create a ticket for any platform issues. Thanks.

I will do it in the future. I'm not sure if this is a real issue as I looked up the error code on Cloudflare may well have been called by the particular user. The issues I face is getting the students who may not be the most computer literate to actually describe accurately what is happening for them. I tested this myself by making a new member with one of my own emails and this did not happen to me. How we will wait-and-see what happens next.
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