It’s been a minute since our last blog post, but we have cooked up several epic projects in the interim. To refresh your memory, we recently launched a new platform update, 4.6. It includes *takes a deep breath* Achievements, Zapier integration, web app and push notifications, anonymous posting, solved content, the ability to show when a team member has replied, a new health dashboard, spam improvements and more. In the time since, we prepared a few special treats for you. Before we di