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Jim M

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Jim M last won the day on December 27 2024

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  • Gender
    Male
  • Location
    Naples, FL USA
  • Interests
    Tech, Programming, Cars and Music

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Community Answers

  1.    Marc reacted to a post in a topic: Upgrading Server
  2.    Jim M reacted to a post in a topic: a member can post but can't 'like' any posts
  3. Jim M
    You will want to ensure that the group in question is able to react to things. This is in ACP -> Members -> Groups -> edit group -> Reactions
  4. Jim M
    You would need to upgrade to the latest release and then you can support PHP 8.1 and 8.0. You also will be able to support MySQL 8.
  5. Jim M
    We would need to know more information on what versions of PHP and MySQL/MariaDB plus what version of Invision Community you're running.
  6. Jim M
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  7. Jim M
    I would suggest disabling your advertisements as well as these are leading to countless error in the browser console.
  8. Jim M
    Sorry, DST is Daylight Savings Time. This would be an hour earlier or later depending on the time of year if your time zone accounts for it.
  9. Jim M
    Are events configured with the correct DST time zone? If so, can you pass the URL of an event we can look at?
  10. Jim M
    If this is a test site, I would presume you don't have traffic so this would be expected. Click around a bit on the front-end and tasks should run.
  11. Jim M
    Any different between when it was working and not? Have you tried switching guests to an unmodified theme?
  12.    Jim M reacted to a post in a topic: v5 and the lack of physical products
  13. Jim M
    This would be the only way to edit the constants.php file to remove the IP address validation.
  14.    JohnCourt reacted to a post in a topic: You are using an alternate directory for the AdminCP. Support for this has been removed for v5.
  15. Jim M
    You would need to view your front-end community using the 4.2 or 4.4 ACP themes.
  16.    IT_Worxx reacted to a post in a topic: Validation Link Incorrect
  17.    IT_Worxx reacted to a post in a topic: Validation Link Incorrect
  18.    harry m reacted to a post in a topic: Accidently deleted a forum, can I recover it
  19. Jim M
    Likely that is coming from SendGrid. However, if additionally, you have any modified email templates in ACP -> Customization -> Emails. You will want to revert those as well to save yourself any headache.
  20. Jim M
    You would do this in SendGrid. If you need assistance with their platform, please contact SendGrid.
  21. Jim M
    You are currently speaking with us via a ticket. Please watch your email for updates.
  22. Jim M
    You would want to ask your hosting provider for assistance here with our backup if you attempted an upgrade of your live site. It is not recommended to upgrade live sites unless you are comfortable with errors that may come during a Beta phase.
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