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Afrodude

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Posts posted by Afrodude

  1. 3 minutes ago, Marc Stridgen said:

    Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.

    Yes, I can confirm it's working now, but it will always open on new page. If you are using a custom theme guys, make sure you update the footer template in order to make this work.

  2. @Marc Stridgen it took me many replies and screenshots till you guys really see what "messages" means even though it was very clear from the screenshots what it means.

    I know you guys busy, but no one has responded to this bug in here or even understood the bug I am reporting in here. 

     

    I will explain it one more time. 

    Once you disable those settings under "Content"

    • Can add item messages.
    • Can edit item messages.
    • Can delete item messages.

    Could contain: File, Computer Hardware, Electronics, Hardware, Monitor, Screen

     

    Tabs for all databases you have will show. In my case I have Articles and Support databases tabs. 

    Could contain: Page, Text, File, Computer, Electronics, Pc

    In this tab you will be seeing above settings. 

    • Categories. Where you can select which category you want to give this group access to add, edit, and delete messages.
    • or "All". Selecting entire categories under the database despite how many categories under this database or even if I add new ones in the future where restricted moderation groups can add, edit, and delete messages.
    • Can add. ON/OFF
    • Can edit. ON/OFF
    • Can delete. ON/OFF

    The bug exists with this option:

    or "All". Selecting entire categories under the database despite how many categories under this database or even if I add new ones in the future where restricted moderation groups can add, edit, and delete messages.

    Could contain: File, Text, Page

    Now if you select and deselect "All" working as show/hide switch for the reported contents from this database, and its solo job to do is to select entire categories where this restricted moderation groups can add, edit, and delete messages.

    Selected "All" = Show reported contents.

    Deselecting "All" = Hide reported contents.

     

     

  3. 4 hours ago, Marc Stridgen said:

    If I select "All" I see the reports,

    and if you deselect "All", click save you won't be able to see the reports from the database you are testing on.

    This is where the issue Marc. Selecting "All" and deselecting it affecting the visibility of the reported contents from the database you are testing, and "All" 's ONLY job is to set access to entire categories under the database where restricted moderation groups can add, edit, and delete messages.

  4. 7 hours ago, Marc Stridgen said:

    This is incorrect. If you have no permissions to delete, edit or otherwise interact with an item

     

    7 hours ago, Marc Stridgen said:

    Again without being able to add, edit, or delete items,

    My friend what items you are talking about? These settings are only for this add, edit, and delete "Messages." 

    Could contain: Page, Text, FileCould contain: Page, TextCould contain: File, Page, Text, Webpage

     

    It doesn't have anything to do nor connected with reported contents.

     

    Again, selecting "All" or deselecting it under any database tab because you disabled add, edit, and delete messages under "Content" tab for any restricted moderation groups 

    Could contain: Page, Text, File, Computer, Electronics, Pc

    its solo job is to select all categories to give this group access on all categories to add, edit, and delete "Messages", and not if you select "All" and deselecting, affect the visibility of the reported contents under any database.

  5. @Jim M First, any database tab shows only whenever you disable those option.

    Could contain: Computer Hardware, Electronics, Hardware, Monitor, Screen

    Once the database tab shows it has only. 

    Could contain: Page, Text, File, Computer, Electronics, Pc

    55 minutes ago, Jim M said:

    not giving your moderators permissions under the Articles tab or Support tab to moderate the content there as you have unchecked it. Therefore, they will not see reports.

    There are no permissions under any database tab for reported contents. The ONLY solo options are to give permissions to add, edit, and delete messages on "All" or selected categories because they are disabled under "Content" tab. If enable them back, the tabs for all databases won't be exist.

    Could contain: File, Computer Hardware, Electronics, Hardware, Monitor, Screen

     

  6. @Jim M 

    Could contain: Computer Hardware, Electronics, Hardware, Monitor, Screen

    If you disable those three settings, new tabs will show up for each database you have in order to give this restricted moderator group access to add, edit, and delete messages either on "All' categories or the one you select. Those three settings have nothing to do with the visibility of the reported contents from this database. It's literally saying add, edit, and delete messages do not show/ unshown reported contents. 

    Could contain: File, Computer Hardware, Electronics, Hardware, Monitor, Screen

     

    57 minutes ago, Jim M said:

    It does both.

    First on 4.6.7 all my 7 restricted staff groups were able to see all reported contents from anywhere. Now you are saying "It does both" How come a setting called add, edit, and delete messages can be for both? What "Messages" has to do with the visibility of the reported contents?

    1 hour ago, Jim M said:

    If you do not present them with moderation permissions to these categories, they will also not have view report permissions because they cannot take action on those reports.

    I didn't really get what you mention here, but if you mean this

    Could contain: Computer Hardware, Electronics, Hardware, Computer, Laptop, Pc, Computer Keyboard, Text

    They do have full permissions to the database and its categories, yet only once you deselect "All" from the database tab for add, edit, and delete messages in here

    Could contain: File, Text, Page

    They will not see the reported contents from this database. 

    https://streamable.com/qp0m3z 

     

  7. 49 minutes ago, Marc Stridgen said:

    This is correct. Its to select "All" Categories. However you still need to actually select what they have permission on "All" items for.

    Not items, but on which category you want your restricted moderator group to add, edit, and delete messages.

    Like you want this group to add, edit, and delete messages on all this database categories or only on the one you will select. 

    Could contain: Text, Computer Hardware, Electronics, Hardware

    So again, in here you are selecting some of the categories in this database or "All" of them to give access to this restricted moderator group to messages, it shouldn't affect the visibility of the reported contents from this database or any other databases. This tab is for messages access on all categories or the one you are going to select not reported contents.

  8. 5 hours ago, Marc Stridgen said:

    You are misunderstanding the bug report here. The bug report added is that they can see things they shouldnt be able to, not that they cannot see things they should be able to. 

    Nope, it's the quite the opposite, and you are who misunderstanding the bug in this report. This "All" selecting job is to select all categories under any database for any restricted moderator group to add, edit, and delete messages. 

    Could contain: File, Text, Page

    This setting has nothing to do with reports. Staff members should see reports all the time despite select or deselecting "All" because this tab setting is to give them access to add, edit, and delete messages on "All" or selected categories.

    restricted moderator group can view any reports as long as this setting on under content tab,

    Could contain: Nature, Night, Outdoors, Astronomy, Moon, Text

    and it should have nothing to do with database tab to give them access to add, edit, and delete messages on "All" or selected categories.

    Could contain: Page, Text, Mobile Phone, Phone, Electronics

  9. 14 minutes ago, Randy Calvert said:

    but it appears to be far from a critical issue.

    This is your opinion, and it's not how it appears.

    15 minutes ago, Randy Calvert said:

    What I'm trying to figure out is how this is a critical issue.  

    When you have 10 databases with 20 to 30 new articles and more comments posted every day on each of them, and staff members with restricted access cannot see the reported contents from all of these daily activities because they are waiting for an administrator to address them after a long day of regular work, you may start to see this as a critical issue. 

  10. On 2/15/2023 at 8:57 PM, Afrodude said:

    Could contain: Page, Text, Mobile Phone, Phone, Electronics

    And on an existing old database that already added on the restricted moderator tab if you don't enable all above options, the restricted moderator groups who doesn't have access to add, edit, and delete messages won't be able to see any reported contents from this database. 

    I mentioned the issue from the begging, but you guys didn't test anything beside that the database tab wasn't added. Even I asked @Matt in here, 

    On 2/21/2023 at 5:06 PM, Afrodude said:

    For example:

    If you add some topics to your Test database, and report anyone of them. Any restricted moderator groups who don't have access to can add, edit, and delete messages won't be able to see the reported topic with the reported contents.

    to do this test in order to figure out what causing this behavior on the reported articles and comments, yet he didn't comment back. It took me hours of testing to find out that selecting "All" is the issue. Anyway, hopefully it gets fixed with the next release.

  11. Yes, @Marc Stridgen this is the actual bug.

    13 minutes ago, Marc Stridgen said:

    the fact they can see reports when you select all is actually the bug.

    They should see reports all the time despite select or deselecting "All" because this tab setting is to give them access to add, edit, and delete messages on "All" or selected categories.

  12. @opentype I do know what you explained above, but that check box is under database tab setting to give the restricted moderator group access to edit, add, and delete messages either on "All" categories or the one you select. 

    Could contain: Page, Text, Mobile Phone, Phone, Electronics

    It doesn't have anything to do with reported articles and messages on the database.

    If you select "All", the restricted moderator group can be able to see the reported articles from this database, and if you are deselecting it, none of the restricted moderator groups are able to see the reported articles or comments in this database.

  13. @Marc Stridgen This is the point. What does select "All" or deselecting it has to do with reported contents? If you select "All", the restricted moderator group can be able to see the reported articles from this database, and if you are deselecting it, none of the restricted moderator groups are able to see the reported articles or comments in this database.

    This tab setting is to give access to any restricted moderator group to add, edit, and delete message, so why does select "All" or deselecting it is affecting the visibility or the reported articles and comment from this database. This issue wasn't there on 4.7.6 because all of my restricted moderator groups were able to see any reported articles and comments from any database. 

  14. 11 hours ago, Matt said:

    You will need to toggle off one of the items under 'Content' for the tabs to show up.

    Yes, I got to that part after some testing you are right about this part, but the issue about the reported articles I mentioned still exist.

    13 hours ago, Matt said:

    If you can't add, delete or edit database articles, what are you going to do with the report? You can't take any action.

    Yes, but I didn't mention anything about add, delete or edit database articles. It's all about the messages with the tab. 

     

    After 3 hours of testing, I swear to God this bug is the weirdest one I have ever found on IPS system, and how this happen or how it went like this on 4.7.7 I don't know. 

    Finally, the issue is related to this. If it's not set to "All", none of the restricted moderator group would be able to see the reported contents from database. 

    Could contain: File, Text, Page

    Watch this video @Matt

    https://streamable.com/qp0m3z

  15. I just did some testing, and I am using IPS 4.7.7 on my dev site "fresh installation". I created a new database in here and assigned it to a page, yet it doesn't show up. 

    Could contain: Page, Text

    Also, the Articles database that come along with Pages app once you install the system it has already assigned page, yet it doesn't show as a tab on any restricted moderator groups.

    Could contain: Night, Outdoors, Nature, Page, Text

    Also, how come a staff member who is in a restricted moderator group able to access message without giving permission? The database tab is only to give permission to this option, yet it doesn't show up nor has other option to remove that access. 

    Could contain: Page, Text, File

     

  16. @Adriano Faria after the testing again, the issue still occurs. On my dev site it doesn't, and the only different between the live and dev site that I use database prefix. The issue occurs only on a database has prefix tables. Also, from what I noticed that @AlexJ has prefix for his database tables "ipb_" and me I have "ibf_".

    As I mentioned above on my dev site where is no prefix the issue never occurs. 

  17. @Matt Alright what about the other issue I mentioned that Moderators aren't able to see the reported contents unless you give them permission to add, edit, and delete messages for a database has a tab on the restricted moderator groups?

    Could contain: Page, Text, Mobile Phone, Phone, Electronics

     

    For example:

    If you add some topics to your Test database, and report anyone of them. Any restricted moderator groups who don't have access to can add, edit, and delete messages won't be able to see the reported topic with the reported contents.

  18. Just enabled it again and tried to edit some random topics that I am the author and other members, I still see same issue.

    Could contain: Page, Text, File

    Once I come back from work. I will remove it completely and install it back, and then do some testing. I will let know what happen. 

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