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snags

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Posts posted by snags

  1. On 9/17/2021 at 12:59 AM, SoftwareFactory said:

    Hello,

    Thank you for reaching out. I am sorry to hear that you experienced issues with Notifications, and glad that you was able to resolve them. Could you please go to Logs again, click Download Debug Information and send me that file in a private message? This would help us to prevent this from happening in the future. Thank you!

    Hey there,

    Sorry you may have misunderstood or I have worded that poorly. To clarify, notifications are currently not working.

    This is what I did:

    1. Install the app
    2. Set it up with our discord
    3. Linked my discord account
    4. Created a notification and tested it (it worked)
    5. Deleted the previous notification that I created in step 4, and I created another one -> It did not work
    6. Tried to create another notification -> same error message
    7. Tried to create another notification to a different discord channel/webhook -> same error message

    I'll send you the logs in a DM 🙂

    Thank you

    UPDATE: I just realized what the problem was, my discord bot did not have permissions to post or manage webhooks in the channel I was trying to create a webhook/notification in.

    I've added the permissions and it's now working - Thanks again.

  2. Hi there, having an issue with the Notifications. I created one to test, and it worked.

    So I deleted it and created a new notification, but when I click on save I get the following error:
     

    Quote

    5SBR105/1 Something went wrong. Please try again.

    image.png.48d1447e037bc06764aa4c8b7488372e.png

    image.thumb.png.333e46894ccb99ca731c1c96b4c8ef28.pngThe logs show a 403 error, but I've re-configured my app and it worked with no errors

    Thank you.

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