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LiamH

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Everything posted by LiamH

  1. We want to keep the post before registering but only for 2 forums which it's enabled in. We don't allow guest accounts the permission to post in the other forums, but somehow we are recently getting exactly that.
  2. Hey Marc, we did allow guests to post in technical support but nowhere else. We are getting roughly 1-2 posts from Guests each day. I will DM you a URL to an example of a post.
  3. Is this a bug or something specific to our installation? It's really proving to be problematic!
  4. ... and if so, is there a way to still allow search engines to index content? Thanks!
  5. Hi! We ask members for their DOB on registration and for their age on their profile. Is there a way for us to quickly pull together stats on the age and frequency of age for our members? Thanks!
  6. Hi! We just updated a few plugins/disabled old plugins and now got this on the front end. It's appearing across all themes. Any ideas? [[Template core/front/global/userBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
  7. Thank you. Will just leave admin approval of new accounts on for a few days
  8. Thanks, have switched to hCaptcha. We can't block by country because they're using VPN's. Is there anything else we can do?
  9. Hi, Wondered if anyone else is suddenly receiving an influx of spam? We've had to ban around 10 accounts in the past couple of hours. Our spam settings are fully configured so not sure what's going on and how we can prevent? We've had to opt to manually approve new members as a short term measure. Any advice would be appreciated! Settings: Invisible ReCAPTCHA Plus the below: A flavour of the gorgeous spam we're currently getting
  10. Hi, I know that there are plans to depreciate this system. I wondered if there were any updates on when this is likely to happen and any new guidance on the best replacement? We are heavily reliant on this feature as our members use it to get private, confidential support from our support mentors and removal is likely to cause a lot of distress and issues for our members who need it. We're hoping to find a solution that fully integrates and doesn't require our members to create another account on another app. Any guidance would be hugely appreciated! Thanks, Liam
  11. Has anyone using this experienced an uplift in organic search traffic?
  12. Not sure about other community managers, but we generally find that the search function is very inaccurate and doesn't really load up relevant search results. Are there plans to modernise this with new technology?
  13. This functionality is great, however would it be possible to select a date you're away until on a calendar, instead of having to calculate exactly how many days you're away for?
  14. Starting a new thread surprisingly worked! Thanks 🤩
  15. Could someone from Invision please take a look? I'm on a really tight turnaround and have been trying to fix this for a few hours. Seems to be a bug on our community or misconfiguration - would really appreciate some help here. Thanks!
  16. That's on your platform? I just tried on our main community and it won't display there either...
  17. Changed code to this and still no difference: <div data-tf-widget="YK82aKga" data-tf-opacity="100" data-tf-iframe-props="title=Thread/DM Support Immediate Feedback - Mentor Instigated (Es)" data-tf-transitive-search-params data-tf-medium="snippet" style="width:100%;height:500px;"></div><script src="//embed.typeform.com/next/embed.js"></script> Ty! Still no luck. Here's the URL incase it's helpful: https://ayuda.qle.mx/topic/28-test-thread/
  18. Good point. Just added that but made no difference. Here's the code with the form reference removed incase that gives any clues: <div data-tf-widget=“XXX” data-tf-opacity=“100" data-tf-iframe-props=“title=Thread/DM Support Immediate Feedback - Mentor Instigated (Es)” data-tf-transitive-search-params data-tf-medium=“snippet” style=“width:100%;height:500px;“></div><script src=“//embed.typeform.com/next/embed.js”></script>
  19. Typeform embeds perfectly on our other community but for some reason is loading up blank on a new community. Are there any settings/configs that would prevent the embeds from showing? Note to invision: I just created 'Test thread' on the community with embed code added in via source.
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