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Karina Harumi

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  1. Like
    Karina Harumi reacted to Marc Stridgen in Problems to Update to Invision 4.7.13   
    Yes you should be able to. If you are having issues doing so, let me know. 
    Please try clearing your browser cache on that last issue. Im not seeing it when logged into your community on this end. If you then still see the same issue, I will need to know who you are currently logged in as
  2. Like
    Karina Harumi got a reaction from Jim M in Most Online number incorrect and stuck   
    Hmmmm I think I understand now, thanks.
  3. Thanks
    Karina Harumi reacted to Clover13 in "Under Construction" mode   
    System >> Settings >> General Configuration
    You'll see a toggle for Site Online.
  4. Like
    Karina Harumi reacted to Adriano Faria in Track Members   
    Hello.
    No, this resource tracks actions performed by the user, so after the account is created and validated.
  5. Agree
    Karina Harumi reacted to Jim M in Help with User Tracking   
    There are no means in the software to do this. As Claudia mentioned, that would be the job more so of an analytics tool.
    The only thing we have close to this would be the referral system. Which users have a link they can share and who a user is referred by gets logged. This, of course, is not an analytics system which does your whole traffic.
  6. Agree
    Karina Harumi reacted to Claudia999 in Help with User Tracking   
    I think that’s the job of Google Analytics, Matomo and so on.
  7. Like
    Karina Harumi reacted to Mark H in Support with update   
    Yes, the site can be upgraded, but please remember that you would first need to determine whether any 3rd-party items you are using will need updates, and that an update that's needed for any given item is available. Your custom Theme may also need updating.
    Once you have confirmed any needed updates are available, you should be able to upgrade from the ACP as usual, then update those 3rd-party items after that.
  8. Thanks
    Karina Harumi reacted to Nathan Explosion in Create a custom redirection.   
    If it was required, then when creating the page choose the 'Manual HTML' option instead of 'Page Builder' and put the following as the content (changing the obvious to the target):
    {{header("Location: https://www.domain.com/", true, 301);}}  
  9. Like
    Karina Harumi reacted to Marc Stridgen in Create a custom redirection.   
    Ah, of course. I assumed the op was looking to redirect to where it now is.
  10. Haha
    Karina Harumi reacted to WP V0RT3X in Is it safe to upgrade to 4.6.4? Did an error occur?   
    Sure, no risk no fun 🤣
  11. Agree
    Karina Harumi reacted to usmf in Is it safe to upgrade to 4.6.4? Did an error occur?   
    Agreed. We have never had so many forum issues as we're having since this upgrade to 4.6. And way too many continual patches and upgrades for issues that should never have been released. It's very disappointing and taking our volunteer Admins a lot of time wasted trying to fix things. Hoping the new update goes well, but have to wait for multiple Tech Admins to be available to do it.
  12. Agree
    Karina Harumi reacted to Davyc in Is it safe to upgrade to 4.6.4? Did an error occur?   
    4.6.0 thru 4.6.4 no issues at all, but then I am not running all the apps, so if the issues are specific to certain apps perhaps I'm not affected.  I have a client site to update that is running an app that I am not (commerce) so I am a little hesitant to go ahead right now - maybe leave it for a week or so lol.
    Luck to all who go for it and I hope you avoid any pitfalls 🙂
     
  13. Agree
    Karina Harumi reacted to Chris Anderson in Is it safe to upgrade to 4.6.4? Did an error occur?   
    Maybe you live an exceptionally charmed life, and the rest of us, well...don't.
     
     
  14. Thanks
    Karina Harumi reacted to The Old Man in Is it safe to upgrade to 4.6.4? Did an error occur?   
    Hi, if it answers your question, I was able to upgrade from 4.6.3 to 4.6.4 correctly this time via the internal upgrade facility. First time that's worked on 4.6 for me.
    All the bugs are still present though, 4.6 should still be in beta testing IMHO.
    I still have a locked task coming back to haunt me every time I unlock it from 4.5.4.2 for RSS imports, even though I deleted the actual feed import back in 4.5.4.2!


    Uploading 1920x1080 photos into the Gallery, is buggy as hell, a truly horrendous experience. I have plenty of spare RAM available, 40 cores on a 6GB VPS that barely ticks over in terms of load. I'm not uploading straight to S3, and PHP settings and PHP memory all fine. I've been trying to upload 340 photos that 4.6.2 lost on S3 storage and it's taking days, because on 4.6.3 and now still on 4.6.4 it sometimes works, but mostly it fails on the progress bar at 5% when processing them, even if I do just 10 at a time.
    I try again and it might work, next batch will fail 3 or 4 times times, then work again. It just suddenly aborts processing them and returns me to the Gallery, with 1 or 2 images having uploaded, which I then have to delete as they are not in the order intended, not that Gallery can sort them correctly anyway. It's agony.
    If I try more 20 at a time, I risk more time consuming failures but also I suddenly get dozens of pop up error modals, one for each image I think, and have to abandon the tab:

     
    Honestly, it feels like when you start using it for more than half an hour, barely anything seems to work reliably. I've never known a release like 4.6, aside maybe perhaps the original v4 release, maybe.
    I honestly wish BFarber was still at IPS, because he would have been all over this before this unstable release got out of the door.
  15. Agree
    Karina Harumi got a reaction from Ron_ in Upgrading to 4.6.3 screwed up my forum!   
    Dear if you have nothing useful to add, please leave.
    I'm really worried because I have a lot of access on my forum and I can't lose access because of bugs that take a long time to be fixed.
     
    Thanks.
  16. Thanks
    Karina Harumi reacted to beats23 in Upgrading to 4.6.3 screwed up my forum!   
    Why all this insults towards the OP from know it alls who knows nothing.
    The OP pays for their service and has a right to post their issues on the IPS board without being belittled and insulted for doing so.
     
     
  17. Agree
    Karina Harumi got a reaction from usmf in Upgrading to 4.6.3 screwed up my forum!   
    I'm so grateful to everyone who made helpful contributions and tried to help/calm me down.
    I've already got in touch with support and they are solving. As it appeared that I was supposed to upgrade to 4.6.3 as soon as possible for security reasons, I did, but now they are fixing it.
    Thanks to everyone who, instead of criticizing, tried to help.
  18. Thanks
    Karina Harumi got a reaction from wegorz23 in Upgrading to 4.6.3 screwed up my forum!   
    4.6.2 to 4.6.3
  19. Agree
    Karina Harumi got a reaction from tnn in Upgrading to 4.6.3 screwed up my forum!   
    I'm so grateful to everyone who made helpful contributions and tried to help/calm me down.
    I've already got in touch with support and they are solving. As it appeared that I was supposed to upgrade to 4.6.3 as soon as possible for security reasons, I did, but now they are fixing it.
    Thanks to everyone who, instead of criticizing, tried to help.
  20. Agree
    Karina Harumi got a reaction from tnn in Upgrading to 4.6.3 screwed up my forum!   
    Dear if you have nothing useful to add, please leave.
    I'm really worried because I have a lot of access on my forum and I can't lose access because of bugs that take a long time to be fixed.
     
    Thanks.
  21. Like
    Karina Harumi got a reaction from SUBRTX in Upgrading to 4.6.3 screwed up my forum!   
    I'm so grateful to everyone who made helpful contributions and tried to help/calm me down.
    I've already got in touch with support and they are solving. As it appeared that I was supposed to upgrade to 4.6.3 as soon as possible for security reasons, I did, but now they are fixing it.
    Thanks to everyone who, instead of criticizing, tried to help.
  22. Like
    Karina Harumi got a reaction from The Old Man in Upgrading to 4.6.3 screwed up my forum!   
    I'm so grateful to everyone who made helpful contributions and tried to help/calm me down.
    I've already got in touch with support and they are solving. As it appeared that I was supposed to upgrade to 4.6.3 as soon as possible for security reasons, I did, but now they are fixing it.
    Thanks to everyone who, instead of criticizing, tried to help.
  23. Like
    Karina Harumi reacted to Kjell Iver Johansen in Upgrading to 4.6.3 screwed up my forum!   
    I myselve are thankful for topics like this. I upgraded to 4.6.2 on monday, and it was all OK, and a minor upgrade from 4.6.2 - to 4.6.3 should be quick to do, and still stuff like this happens. It is a reminder that even this small upgrade could go bad and the only way to find out that is via topics like this.
  24. Thanks
    Karina Harumi reacted to The Old Man in Upgrading to 4.6.3 screwed up my forum!   
    @Karina HarumiThere's nothing wrong in coming to the community support forums to ask if anyone else is having similar problems to you especially after putting in a ticket. 😉

    For what's it's worth, I tried updating a brand new fresh install (still in offline mode with cron configured) of 4.6.1 to 4.6.2 yesterday and it just wouldn't have it. It stalled every time at the extraction stage after downloading the updated files, despite the Support Dashboard saying that there were no issues. 
     

    V4.6.1 to 4.6.2
     
    I did a full download from the Client Centre in the end, which worked fine.
    Just now I tried it again to update from 4.6.2 to 4.6.3 and exactly the same...

    V4.6.2 to V4.6.3

     
     
    So I'll do a full install again to get past it. (Edit: it worked again)
     
    If you plan to upgrade your community, seriously do yourself, your community and IPS Support a favour, turn off your community and make at least 1 complete file backup of your IPS folders and files, and at least 1 full database backup first before upgrading!
  25. Like
    Karina Harumi got a reaction from RocketStang in Upgrading to 4.6.3 screwed up my forum!   
    Anyone else suffering from the 4.6.3 upgrade? During the update gave error 403 and now my whole forum and adminCP are with error 404. What the heck?!?!
     
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