Bionic Rooster

Bring your community to life with the latest live community features coming to Invision Community 5.
Last year we introduced new features that immediately showed who was currently reading a topic and who was replying. This feature leveraged new technologies to connect members with each other instantly.
In this blog post, we'll delve into the latest live community features for Invision Community 5 and explore how they enhance our sense of togetherness within our communities. We'll examine how these features instantly notify us about new events, updates, or interactions and how they contribute to a shared sense of presence.
These features go beyond the static posts and comments we've grown accustomed to and introduce a real-time element. Whether you're part of a support community, a gaming forum, or a professional network, these features will have you feeling like you're interacting with other community members simultaneously, fostering a strong sense of shared experiences. 
 
 
Posting
We've all been involved in a busy topic where you're keen to see what replies your latest post has. Select packages on Invision Community 4 can see who is active on a topic and who is typing, but you have to hit refresh to see the new posts added to the topic. If you're anything like me, then you hammer refresh until something new appears.
With Invision Community 5, this is no longer a problem. As you interact with a topic, new replies are automatically added to the topic without needing to refresh. This one feature brings the conversation to life, and you get a real sense of other members interacting with the topic at the same time as you.
 

 
Reactions
Did you drop a razor-sharp GIF or post something applause-worthy? Watch as others react to your content in real time with Invision Community 5. There's no need to refresh or return to the topic later to see who enjoyed what you wrote.
Getting rewarded for your content is gratifying and encourages you to post more and show your appreciation for other's content via reactions.
Notifications
Notifications have long been a valuable way to be notified when anything important happens in your community. It may be that someone has quoted your content, tagged you in a post or started a new topic in a forum you're following.
With Invision Community 5, you can watch the notification count rack up in real time, alerting you to new events that you may otherwise miss as they happen.
 

 
We hope that you've enjoyed reading about these new features and look forward to them coming to select packages for Invision Community 5. They provide a sense of togetherness and immediacy, making it feel like we're interacting with fellow community members simultaneously. 
We're keen to hear what you think, please leave a comment below.
The features discussed in this announcement will not be available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
 

Whether you have hours to browse a community or are short on time, scrolling through a very long topic can be more than a little frustrating when you want to follow the topic's core journey.
Recently, we discussed another feature designed to help support-based communities find helpful answers quickly, but what about social topics that do not have a simple question-and-answer format?
We've all come to a lengthy topic for the first time and found it a little intimidating to find the most relevant content among hundreds of posts, which don't always further the topic. These off-topic posts are important because they help social cohesion and build relationships between members at the time of posting. Still, those visiting later often want the truth of the topic.
Invision Community 5 brings a topic summary feature designed to make the most of your time.

The topic summary is generated by an algorithm that uses many touch points such as average read times, reactions, number of shares, external linking and more to determine how useful a post is via a numeric ranking.
The summary shows an estimated read time of the entire topic and an estimated read time using the summary, which gives your members a good idea of the time they'll save.
A shorter read time will make longer topics more accessible to a greater audience.

Adjusting the summary
We believe that algorithms should be used to support human decisions but not override them. Those with permission can add posts from the summary if they feel they are more relevant. Likewise, posts can be removed if you think they are irrelevant.

Interactions with Helpful Posts
Invision Community supports a broad range of communities, including support-based and social communities. We are improving our toolset to help both.
You can have helpful post-voting enabled as well as topic summaries enabled. When this is the case, the topic summary will show until the helpful post-voting meets a threshold. Once that threshold is met, the helpful post information will replace it.
Of course, not all communities and not every forum will have the support features enabled, meaning the topic summary will be the only way to reduce the topic complexity.
Less is more
Browsing the summary gives you a concise view of the topic's journey with no distractions, a vital strategy for growth. 
By allowing members to focus on the core journey, you reward the time they spend on your community and make it more accessible for those short on time.
We hope you've enjoyed this feature introduction and would love to hear your thoughts!
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Forum platforms have a wide range of uses, from helping with support to sharing knowledge, ideation and social interaction.
Topics can span years, and once the initial explosion of replies has passed, the topic lives on in local search and search engines for future viewers to discover and get value from.
However, it's not always easy to get the best content from a very long topic.
You may have noticed that when you come to a topic seeking an answer, some replies are less than helpful.

How do I fix my Apple Watch? Like this!
It's common to find a lot of social content mixed in with useful replies. Jokes, GIFs and off-topic musings are all great while the topic develops organically in real-time. Having fun is critical to feeling a sense of belonging in a community. However, those coming to the topic a little later, say from a link Google has suggested, just want to get the useful content in the fastest way possible.
That's where 'helpful' voting comes in.

A very helpful reply
Invision Community can already mark a single post as the best solution for that topic. Still, not every topic gets a definitive answer, and some community strategies resist quickly marking a post as the best answer to encourage more discussion rather than effectively ending it.
Even when you have a definitive answer, there is often value in other highly rated posts offering more context, alternative solutions and more thorough explanations.
With Helpful voting, your members are encouraged to flag which posts they find helpful in the topic. When enough votes are added to a single post, they are suggested as a possible answer. You can also tune out the noise and view the most helpful replies only.
This is a powerful way to get the very best content from a topic in a short space of time.

Want to just view the most helpful replies? No problem.
If you eventually choose to mark a post as the definitive answer, the suggested post will be replaced with the answer you choose, but you can still see the posts voted as helpful to gain further context.
The helpful voting works independently from reactions, which tend to cluster around social content. Social media conditions us to add a like or funny reaction to content that gets an emotional response. Indeed, a lot of the most highly reacted content is funny content. Social reactions are valuable when building connections between community members but often don't reflect what is the most useful content.

The suggested most helpful post threshold is configuration via the Admin Control Panel.
Helping your members find the best content within topics helps them do more in your community with less time.
Forums continue to evolve, and while social content helps develop the community, content that solves problems and helps others is the rocket fuel you need to keep members and attract new audiences.
Helpful voting also feeds into picking Community Experts, a new feature for Invision Community 5, but we'll talk about that in a future blog.

A sneak peak at the new Community Expert badge
I hope you found this update ✨helpful✨, and if you have any questions or comments, let me know in the comments!

When we speak to community moderators of busy sites about what they want to see in future Invision Community versions, most ask for ways to improve daily workflows.
Community moderators are at the heart of every community, and those working with busy sites quickly find that repeating the same tasks reveals ways to save clicks and precious time.
We recently released our alert system, which is a great way to get information to a single user or an entire group of members. Alerts can be set so the members have to reply before they can continue interacting with the community.
Invision Community's November release now allows moderators to send a personal alert message to the author of the content they are moderating when their content is hidden, split, locked or moved.
This video takes you through the workflow when hiding a comment.
Combining the alert feature into the moderation workflow makes it easier to inform your members that you've taken action on their content.
For example, you may notice a member posting a topic in the wrong forum. It's now straightforward to move the topic and let the author know why it's been moved and where to find it.

Perhaps you've had to hide some content that doesn't fit your community guidelines. You can now let the author know when hiding the topic and the reason it's been hidden.
Informing your members why you've taken action on their content helps educate, remind them of your community guidelines when needed and prevent confusion when they cannot locate the content they recently posted. Making a personal connection when moving or hiding a member's content helps keep a positive relationship throughout the community.
Viewing alert replies
While we were at it, we have also made it easier to track and respond to alert replies when sending them to large numbers of members.

From November onwards, you will see the number of replies sent to your message when viewing alerts in the Moderator Control Panel. Clicking the reply count will show all personal message replies to that alert via a top-level filter.
This new time-saving feature will come to all Invision Community platforms in November.
 @Daniel F proudly led development of this feature. 👏
We'd love your thoughts; let us know in the comments!

Bringing your community together with both online and in-person events is one of the most powerful ways to create meaningful connections, long-lasting relationships and one-of-a-kind experiences. 
The pandemic put a stop to many in-person events, but now that the dust is settling and people are beginning to return to some sense of normalcy, physical events are becoming commonplace. However, we can’t ignore the recent surge in online events now that COVID inspired a new norm. 
Previously, the Calendar application acted as more of a personal planner, focusing on daily, weekly, monthly and yearly happenings. That functionality still exists, but we’ll leave it to Google Calendar and the likes to handle your standard appointments. 
Instead, we’re shifting focus to community-driven events with our appropriately named app, Events, available for all Invision Community clients. 
Our Events app features a beautiful overview page that showcases community events.
Let’s take a closer look: 
 
Featured Events
calendar.mp4

Community leaders can now promote member-driven events with the “Feature” option. This highlights the event on the main overview page for all to see. It includes the event’s cover photo, date, title and description.
 
Search Events


 
Search for community events that are located near you. 
Tapping the “use my location” prompt allows your browser to identify your physical location, then shows a list of events that are in close proximity to you. 
Get granular with your search. Filter by general  location, date and/or whether the event is an in-person or online event. 

Maps

 
When searching, a map is also available for you to see in an instant what community events are happening.

Happening Near You


This section shows a list of events happening near you. It includes a snap shot of the events happening near your physical location, as well as a map of where the event is taking place.
This tailor-made page displays events based on geo-location, so communities with members from all over the world will view and experience the Events page differently. 
If there aren’t any events happening, a message block is displayed instead that says: 
 
Happening Today
 


On the day of, your event will include a badge to show the entire community the special event is happening.

Online Events


 
This section displays a list of virtual events within your community. Events are shown in chronological order by date and time.

Browse by month


 
We extended the search functionality to automatically show both in-person and online events categorized by the month. 
This is particularly useful to plan what events you’d like to attend and also see what’s in the pipeline. 
 
Event Page

Here's an example of what an Event's page looks like. It includes the event details, a map if it's an in-person event and an “Open Event” linked button for the online events. Optionally members can RSVP or confirm they attended when you request that per event.

Integrations
A particularly useful addition to our new Events application is the inclusion of popular, third-party video streaming platforms. When creating a virtual event in your Events application, you may include a link to your event and the platform will advertise it with the vendor’s logo so your community knows what to expect. When your members are ready to join, choosing the “Open Event” button will set them on their way.

Below is a complete list of platforms that Invision Community’s Events app can showcase (see examples in the screen shots above):
Zoom YouTube EventBrite On24 Facebook Google Webex Slack Discord Microsoft Teams
Here are a few examples of how your community can leverage our Events with in-person events:
Team building meeting
Unite your team with a collaborative event celebrating the company’s wins and victories. Sometimes in-person meetings spark new ideas in ways that a virtual environment can’t. 
Donation drive
Round up your local community and raise money for those in need with an in-person fundraiser. 
Training programs
Gather a group of community moderators and/or employees together and teach them how to innovate, strategize and lead with a physical training event. 
Flash sale
Make Black Friday, Boxing Day and other major retail sales an event within your community. Encourage your community to show up to a limited-time flash sale where in-person purchases are the only route to obtain an exclusive item. 
 
Let's check out some examples for online events:
Virtual happy hour
Let loose with a few of your community buddies at a virtual happy hour. Schedule something once a week or month and make a few extra friends no matter where they live (a cold brew at 5 a.m. your time when it’s 5 p.m. their time might be a tad awkward, but hey, it’s 5 p.m. somewhere). 
Holiday party
If your company is remote-based, an online holiday party is the perfect solution to spread the good time vibes. 
Interviews
Invite fans of an artist to watch a virtual live stream or music video where they can actively engage and contribute.
Fan gatherings
Speaking of fans or an artist or brand, unite people who share common interests together with a fan-fueled event. Conduct a Q&A, share inside information and create a space for them to celebrate their collective passions.
 
Our Events application is a welcomed addition designed to bring an enhanced presentation of the events happening in your space both on and offline. Community users can enjoy this interactive overview as an add-on to the traditional view. As a site admin, the overview page can be set as the new default in your AdminCP.
We are excited to bring the Events application to all Invision Community plans in an upcoming release.
Let us know what you think in the comments. 

See how long, on average, members ascend from one Rank to the next. 
Screen Recording 2022-07-20 at 14.58.14.mp4  
We are excited to have added this new chart to our existing statistics that shows Rank Progression. This addition, available for all plans, is included in an upcoming release of our latest version 4.7.
 
You can find it in your Admin Control Panel -> Stats -> Users -> Rank Progression.
Ranks display a members’ perceived value to the community. The higher a members’ Rank, the greater their influence. Members with higher ranks earned those through their engagement and participation in the community. Actions like commenting, reacting and should your community be utilizing the Achievement system, through those Rules that award points. The more points, the higher the rank.
Learn all about our Achievement System and Points in this previously shared Blog.
Why is our new Rank Time Progression chart important?
Understanding how long it takes members to move from rank to rank helps you strategize a user journey. You want meaningful contributors to feel rewarded for their engagement and participation in your community and receive an increase in their Rank.
This chart provides a better understanding of how long it takes members to change Ranks.
You will now be asking yourself insightful questions like:
Am I happy with that timeline? Are my members happy too? Are any ranks being achieved too quickly or not quick enough? Are the ranks that I want to be “exclusive” and reserved for my star members, appropriately adjusted and take long enough to achieve?  Ranks, Rules and all things Achievements can be adjusted and changed. Ask yourself these questions and make changes to better support and reward engagement from those valuable members.
Related: Help Guide on how to set up Ranks in your community


 
Let’s take a look at this chart again.
Here, the Rank Progression average shows a curve, meaning the time, on average, it takes a member to jump from rank to rank increases.
If a member reaches Grand Master faster than you intended, you’re now armed with information to adjust the Ranks.
Ultimately, the shape of the line on the chart depends on your goals.
Flat line = no time between ranks Rising straight line = similar amount of time between ranks Rising curved line = increasing amount of time between ranks This new addition tracks Ranks for all registered members from day one.
Want input setting new Rank Progression goals? Please post in our community forum or leave us a comment.
While you’re at it, feel free to leave a comment and let us know what you think; we're looking forward to hearing from you!
 

2021 was a big year for Invision Community. 🎉 
We launched no-code automation with our Zapier integration, added web push notifications, offline support, stock replies and new reporting metrics.
We also improved spam management, SEO crawl efficiency, Clubs, Activity Streams and introduced a native gamification system named Achievements.
Not to mention the team grew! 👋  @Matt Finger @Marshall Slemp (and me 🙋🏼‍♂️).
We have lots to look forward to in the new year, but before we reveal more let's take a trip down memory lane. 
2021 was one of our best-performing years ever! Here are some highlights:
 
Community Activity 2021
We saw an influx of members contributing to our community support forum. 3,832 members submitted new content, followed something, or reacted to something in the community.
 

 
 
Points earned:
Thanks to the introduction of the Achievements system, members had the opportunity to earn points for contributing to the support community. In total, the community racked up 361,363 points. 📈




 
Topics created:
Members fired off more than 4000 topics, including questions, feature suggestions and community management tips. 😳 



 
New posts:
Inside those topics included an array of replies. 31,488 posts to be exact. 😱 


 
 

Top 10 members with the most amount of Reactions given:
Members also engaged with the community using our Reputation system (think of it as our "likes" 👍 system). Here are the top 10 members who gave the most Reactions. 


@sobrenome @Jordan Miller @SeNioR- @Linux-Is-Best @OptimusBain @Matt @Adriano Faria @Davyc @Marc Stridgen @Unienc
 
Top 10 members with the most amount of Reactions received:
If a member's topic or reply is well received, it earns Reputation using our Reactions system. Here are the top 10 members who received the most love. ❤️ 



@Matt @Adriano Faria @Nathan Explosion @CoffeeCake @opentype @Marc Stridgen @Daniel F @Davyc @Jimi Wikman 
 
Members who earned the most badges:  
Participating in the community also earns members special badges. You get a badge and you get a badge! ✅ 
 

@CoffeeCake @TAMAN @opentype @PPlanet @SUBRTX @Sonya* @Afrodude
 
Top Marketplace contributors:
Shout-out to our crazy talented third-party developers who take time out of their busy schedules to innovate and create downloads for other Invision Community clients to use! Here are the top Marketplace contributes: 
 

@Nathan Explosion @Michael.J @Miss_B @IBTheme @Kirill Gromov @ReyDev @Adriano Faria @shahed 
 
 
 
Most active forum:
You have questions and we have answers. Our support system shifted to our help & support forum and it paid off big time! 
 

 
 
Thanks to everyone who contributed to making Invision Community a better place. Whether you're an active poster in our community support forums, or a customer who lives to learn and absorb, we greatly appreciate you. Cheers to the exciting ventures on the way in 2022! 🎉 
 

Nearly two decades ago, Invision Community President, @Charles , set out to make a leading online community platform. 
Around that time, Charles also met his now-husband of 18-years and hasn't looked back since. Until now. 
Behind the code, product updates and newsletters are a group of people who share a passion for community building. Considering how volatile and toxic the Internet can be, we want to become more visible, transparent and vulnerable.  To help you familiarize yourself with the masterminds behind Invision Community, starting with Charles, we're kicking off a new series that'll highlight our team.
I interviewed Charles for the first installment. In it, he commented on the state of the Internet: "I do think some times, for or better or for worse, people forget there are real people on the other end," he said.
Mr. Warner also touched on Invision Community's evolution over the years. 
"People don't like change. No one likes change," Charles said, adding "sometimes you say, 'we really need to change something' either in the software, or how you do things, and people push back. It might be we change a feature or maybe internally we change the way we do something. Sometimes you have to move forward. Sometimes it's irritating at first. 'Why did you change that?!' And also you have to recognize that sometimes you're wrong. Sometimes you might change something [and think], 'no, it's not better...' I really find that that's a big thing – to constantly be looking at all those other options and try stuff out. It doesn't harm [anything] to try things."
And in the spirit of Pride Month, Charles opened up about being part of the LGBTQ community and also President of a successful company. He hopes it'll inspire others.
 

The full interview is available to watch up top. 
After watching, please drop us a line in the comments and let us know your thoughts! 🌈