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David N.

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    David N.
    David N. reacted to Charles for an entry, Questions and Answer Forum Mode   
    Our new Solved option in forums is replacing the old Questions and Answer forum mode. The current Q&A mode is very limited and "breaks" conversation flow as it is not displayed in a normal order. Most clients have found the new Solved feature sees way more engagement from the community. We will continue to enhance the Solved feature and related support and customer service functions.