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Petra Jane

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Everything posted by Petra Jane

  1. Thanks Marc for the clarification. yes, I am aware we do need to update server etc. one other question, is it possible to download a fresh version, set that up off site, as it where, and get that working and transfer the database into the new, updated version please?
  2. I see that my forum license is due to expire shortly. however, as the server we are hosted on will not upgrade successfully to PHP8, the forum registration page fails, and as we have customised our forums, we can no longer update the forum software, if we allow the license to lapse, will the forums stop working or does the license simply allow us to access updates that we cannot install? Thanks in advance for any clarification.
  3. Thank you @Davyc that fixes it perfectly! I can edit CSS, when someone shows me how, but figuring out how to make such changes is a bit of a struggle for this ol'brain. Thank you from the bottom of my heart!
  4. Not for me I'm afraid. The image affected is the one that appears over the member avatar. Sorry about not giving url, thanks to SeNioR- for helping out there.
  5. Since a forum update to 4.x our pip_images have shurnk quite strangely. They are all 120x30 pixels and used to look 120 wide, now they seem to be about 30 pixels wide. To be honest, I can't figureout where to edit to bring them back up to their correct width, any clues or advice please? Original image Forum result
  6. If a spammer signs up, registers to receive the News and Updates, and then are subsequently banned because they are spammers, do they still receive any email updates? I'm curious about how this might work.
  7. Perfection! Thank you so much. 👍
  8. Thank you Marc! May I just ask the path/to referred to, should it be /serverpath or http//www.site.com/forums/path ?
  9. Is it possible to edit the Forum Update Page so that one can add the forum logo rather than show a simple black and white text message whilst the forum updates are running please? If so, a pointer to the file to tweak would be a bonus. Many thanks
  10. Weird. Thanks @Marc Stridgen, updating it fixed the IP location issue.
  11. We have noticed on our IP Forum that the members IP when registering no longer resolves to any location, just gives "The IP address resolves to " (IP address) instead of (for example) New York as it used to do? Version 4.6.5.1 Is it internal to our forums, or external to an Invision server that converts the ip to a location or has the ablity being removed? Also, how to fix the issue please?
  12. Any idea if this will be updated for version 4.6.x please?
  13. Thank you, enjoy your vacation.
  14. Any update on this option please? Or where could we add it ourselves?
  15. Solution provided by @Miss_B in the original Topic. Thank you so much!
  16. Thank you @Miss_B for this. I've changed the code, and it works beautifully! Thank You so much!
  17. I know this is an old topic/plugin, but is it possible to edit the plugin so as to prevent Banned Members from showing please? @All Astronauts If so, how pretty please?
  18. I know this is an old plugin/widget but does anyone know if it is possible to remove Banned Members from the display of this widget please? I've looked at @Adriano Faria support website but this widget seems to be missing from the list of support topics. If it is possible, can someone please explain how to edit the plugin to do this, step by step, pretty please?
  19. Just to update thngs, the reason I was unable to update the custom Icon was because originally, this plugin was bought by the previous site owner, under their Invision license key. When I took over the site and forums, I purchased a new license and this meant that we were unable to access the previous plugin and update it, even though it was listed in our ACP. A quick discussion with Stuart at Invision explained this and simply buying the plugin/app anew under the correct license key solved the issue. Many thanks to Stuart and @Adriano Faria
  20. Hi Adriano, got the new version through, but when I try to install new version, I get an error message: Something went wrong, please try again. And refreshing the page to try again, I still end up with the same error message. Any ideas please?
  21. Okay, thanks. Our board is running 4.5.4.2.
  22. We are running version 1.0.0 and trying to update to 1.1.0 but when I try, I get a message that this is already installed. Do I have to uninstall the old version and buy the new version afresh please? pj
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