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Arcade King

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    Arcade King reacted to Jordan Miller for a blog entry, Unite your community with the Events application   
    Bringing your community together with both online and in-person events is one of the most powerful ways to create meaningful connections, long-lasting relationships and one-of-a-kind experiences. 
    The pandemic put a stop to many in-person events, but now that the dust is settling and people are beginning to return to some sense of normalcy, physical events are becoming commonplace. However, we can’t ignore the recent surge in online events now that COVID inspired a new norm. 
    Previously, the Calendar application acted as more of a personal planner, focusing on daily, weekly, monthly and yearly happenings. That functionality still exists, but we’ll leave it to Google Calendar and the likes to handle your standard appointments. 
    Instead, we’re shifting focus to community-driven events with our appropriately named app, Events, available for all Invision Community clients. 
    Our Events app features a beautiful overview page that showcases community events.
    Let’s take a closer look: 
     
    Featured Events
    calendar.mp4

    Community leaders can now promote member-driven events with the “Feature” option. This highlights the event on the main overview page for all to see. It includes the event’s cover photo, date, title and description.
     
    Search Events


     
    Search for community events that are located near you. 
    Tapping the “use my location” prompt allows your browser to identify your physical location, then shows a list of events that are in close proximity to you. 
    Get granular with your search. Filter by general  location, date and/or whether the event is an in-person or online event. 

    Maps

     
    When searching, a map is also available for you to see in an instant what community events are happening.

    Happening Near You


    This section shows a list of events happening near you. It includes a snap shot of the events happening near your physical location, as well as a map of where the event is taking place.
    This tailor-made page displays events based on geo-location, so communities with members from all over the world will view and experience the Events page differently. 
    If there aren’t any events happening, a message block is displayed instead that says: 
     
    Happening Today
     


    On the day of, your event will include a badge to show the entire community the special event is happening.

    Online Events


     
    This section displays a list of virtual events within your community. Events are shown in chronological order by date and time.

    Browse by month


     
    We extended the search functionality to automatically show both in-person and online events categorized by the month. 
    This is particularly useful to plan what events you’d like to attend and also see what’s in the pipeline. 
     
    Event Page

    Here's an example of what an Event's page looks like. It includes the event details, a map if it's an in-person event and an “Open Event” linked button for the online events. Optionally members can RSVP or confirm they attended when you request that per event.

    Integrations
    A particularly useful addition to our new Events application is the inclusion of popular, third-party video streaming platforms. When creating a virtual event in your Events application, you may include a link to your event and the platform will advertise it with the vendor’s logo so your community knows what to expect. When your members are ready to join, choosing the “Open Event” button will set them on their way.

    Below is a complete list of platforms that Invision Community’s Events app can showcase (see examples in the screen shots above):
    Zoom YouTube EventBrite On24 Facebook Google Webex Slack Discord Microsoft Teams
    Here are a few examples of how your community can leverage our Events with in-person events:
    Team building meeting
    Unite your team with a collaborative event celebrating the company’s wins and victories. Sometimes in-person meetings spark new ideas in ways that a virtual environment can’t. 
    Donation drive
    Round up your local community and raise money for those in need with an in-person fundraiser. 
    Training programs
    Gather a group of community moderators and/or employees together and teach them how to innovate, strategize and lead with a physical training event. 
    Flash sale
    Make Black Friday, Boxing Day and other major retail sales an event within your community. Encourage your community to show up to a limited-time flash sale where in-person purchases are the only route to obtain an exclusive item. 
     
    Let's check out some examples for online events:
    Virtual happy hour
    Let loose with a few of your community buddies at a virtual happy hour. Schedule something once a week or month and make a few extra friends no matter where they live (a cold brew at 5 a.m. your time when it’s 5 p.m. their time might be a tad awkward, but hey, it’s 5 p.m. somewhere). 
    Holiday party
    If your company is remote-based, an online holiday party is the perfect solution to spread the good time vibes. 
    Interviews
    Invite fans of an artist to watch a virtual live stream or music video where they can actively engage and contribute.
    Fan gatherings
    Speaking of fans or an artist or brand, unite people who share common interests together with a fan-fueled event. Conduct a Q&A, share inside information and create a space for them to celebrate their collective passions.
     
    Our Events application is a welcomed addition designed to bring an enhanced presentation of the events happening in your space both on and offline. Community users can enjoy this interactive overview as an add-on to the traditional view. As a site admin, the overview page can be set as the new default in your AdminCP.
    We are excited to bring the Events application to all Invision Community plans in an upcoming release.
    Let us know what you think in the comments. 
  2. Like
    Arcade King reacted to Jordan Miller for a blog entry, Achievements just became even more powerful   
    Earlier this year, Invision Community launched a native gamification system called Achievements. We added significant improvements to Achievements in our new release, 4.6.8, out now!  🎉 
    Achievements allows community leaders to reward members with points, badges and ranks for their outstanding contributions. We listened to your feedback and implemented some very exciting changes.
    In this post, you'll get a crash course on the new updates included in your Admin Control Panel (ACP) upon updating your community to 4.6.8. Once you're familiar with these concepts, you can take action to elevate your community.
     
    New! Married group promotions with Achievements. 
    New! Added metrics to better understand how Achievements functions within your community. 
    New! Implemented additional rules to further empower your members. 
    New! Updated email notifications to let your members know when they've earned a badge.
    New! Download member lists based on Achievements criteria.
     
    Before we expand on the new features, here's a recap of Achievements to refresh your memory:
     
    Related: Want to know more about Achievements? Read our original blog post.

    Now that you’re up to speed, let’s take a look at the new metrics and rules.
     
    Group promotions


     
    Group promotions lay out various user journeys.
    Based on actions a member takes in a community, for example  commenting 100 times, having a high reputation score or having joined a community a year ago, the platform will automatically place them in a group (based on the rules you previously set up). This is useful when creating a hierarchy in your community. The more your members are engaged, the more access / privileges they receive.
     Now, community leaders can automatically place members in specific groups based on what badges they've earned in the community.  
    Couple examples:
    A moderator manually awards a member the 'Helpful Superstar' badge. In this scenario, that badge can only be earned if a moderator chooses to give it. Once someone earns that badge, they're automatically placed in the 'Helpful Superstars' group. This group may have the ability to create clubs (whereas the other groups can't).  A member earns the 'Engaged' badge. 'Engaged' badges are earned when a member has replied 100 times since joining. Once they've posted 100 replies, the system automatically places them in a new group with other contributing members.   
    Related: Learn more about Group Promotions
     
    Metrics
    Metrics reports are essential for understanding what's working in your community, and what needs improving. 


     
    Badges Earned: Track what badges were earned during a defined period of time. This is especially useful to track both member engagement as well as identify how often your community moderators are awarding badges manually.
    Badges earned by member group: How many members in each group earned a badge. Track this when quantifying what groups are most engaged with your community. Understanding which group(s) earn the most badges helps you better tend to groups that might be less engaged. It might be a good idea to show them some extra attention. 
    Badges by member: Search a time-based list of all members with an earned badge total. Easily discover who your VIP members are and reward / thank them for being active contributors. 
     
    Related: Maximize community growth with our new reporting metrics
     
    Rules
    Set up rules based on various criteria. These rules will automatically take a specific action once the criteria has been met.
     


    Member downloads a file: Members may earn a badge for downloading a specific file. This could be useful if your company wanted to share new policies or an announcement; track which members took the time to download the information and publicly recognize them for staying on top of things. 
    Member purchases a package or product: Members may also earn a badge for purchasing either a package or a specific product. For example, you could create a rule for members to earn a coveted product badge for opting to purchase a physical product (like a t-shirt). Only members who've purchased an item from your community would receive this type of recognition. 
     
    Outreach
    Jump into your members' inboxes with tailor-made good news. 


     
    New Email notifications: New notification emails let your members know when they've received a coveted rank.  
     
    Segment
    Download a list of members based on a number of Achievements criteria, including points, ranks and badges.


     
    In theory, you can upload this list of members elsewhere to target this specific audience (like sending an exclusive email drip campaign in Mail Chimp).
    Several examples include downloading a list of members who've:
    Earned 500 or more points Earned a specific badge Reached a specific rank  
    Achievements is a robust feature to engage your VIP members and spark the fuse of inspiration for newcomers. There’s a lot of power at your fingertips.
    Unsure where to start with implementing Achievements? Check out our original post and determine what behaviors you want to reward within your community. Sometimes just logging in is a good place to start. Reward them for that. 🙂
    Ready to take Achievements to the next level? Check out the new Group Promotions and Achievements Metrics now available in 4.6.8.

    Where are you in your journey with Achievements? Drop us a line in the comments. We’d love to hear from you!
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