Hey there. I'm sorry you're feeling frustrated. If it's any consolation, my forum is also self-hosted - which means I won't gain access to Zapier as well. I know this is a point of contention right now so I feel your pain.
I'd like to share that I offered to write this blog post. My Invision Community team isn't using me as a scapegoat or hiding behind me to share this news. 🙏 Trust me when I say we've talked a lot (I mean a LOT) about the pros and cons of Zapier. We want to give you guys the absolute best service. That's where the dissonance presents itself - I know many self-hosted clients feel this decision is not the best for the overall community.
I'm not trying to distract from the topic at-hand. However, we have some really incredible implementations coming to Invision Community this year. One of the biggest is of course our gamification / points / achievements system. It's coming because we believe it's going to elevate our product, thus elevating everyones' communities. Right now, Zapier isn't one of those applications that can seamlessly be integrated and make all parties satisfied. I know, it sucks. I feel the sting, too. We all do, and there was no easy way to go about this.
We also want to be more visible and transparent with you, which is why I commend @Matt for being honest and kindly agreeing that this is, in-part, a business decision (and it was difficult for us to make it, believe me). Being visible also means we open ourselves up to making mistakes. And because those mistakes are on the Internet (which is forever), we are held accountable, hence the justified outrage in our community.
That does not mean we want to retreat.
It means we are practicing being vulnerable, and this is one of the hard parts of expressing that emotion as a company. Bottom line is: we care about all our clients: both cloud/enterprise and self-hosted.
Please allow yourself some space to pause and hopefully rethink your decision to potentially leave Invision Community. We value you. We value everyone (I know that sounds cheesy, but it's true). Please allow us the opportunity to continue making improvements and we'll figure out a way to make things better. 🙏
Love y'all.
This article is great for IPS' SEO. It's also super insightful.
It's possible to write great content and also focus on dev simultaneously. As they say, come for the content, stay for the community.
Keep up the great articles, @Matt
bEARS reacted to Jordan Miller in No-code automation with Zapier
