Jump to content

Community

InfinityRazz

+Clients
  • Content Count

    16
  • Joined

  • Last visited

Reputation Activity

  1. Like
    InfinityRazz reacted to Brian Klein in Top notch support!   
    I could not agree more! Having been with them for a long time -- Years, in fact. This team has had to work with me on so many levels; they know I know nothing about computers or coding; They walk me through everything I've ever needed help with -- I would only further this by stating the Peer to Peer help is amazing as well. Every time I've put a question in, people come to my aid and help fix the issue; if IPS cannot all of you usually step up.
    The community here is great, there are exceptions of course, but I must stress they are only exceptions.
    Thank you all for everything, without all of you, my community would not be possible.
  2. Like
    InfinityRazz got a reaction from bfarber in Top notch support!   
    Quite right @RocketStang, the forums here are full of information, and active staff/members help whenever they can. It's great to not have to rely solely on staff support (they need time to eat and sleep too after all 😉 ) 
    Quite honestly, I think my only complain/suggestion is the documentation, which feels strongly focused on self hosting (but let's be real, that is their money maker!), and kinda left me as a cloud subscriber feeling lost when starting out. Specifically in regards to connecting and communicating with the site externally, but we can chalk that up to my lack of SQL experience (c# + RestSharp works perfectly for me now after some initial struggle) .
    Some cloud hosting specific documentation would be pretty slick
  3. Thanks
    InfinityRazz got a reaction from bfarber in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  4. Haha
    InfinityRazz reacted to Paul E. in Top notch support!   
  5. Thanks
    InfinityRazz reacted to Matt in Top notch support!   
    Thanks so much for taking the time to share your feedback, the team have seen it and love it, thanks!
  6. Like
    InfinityRazz reacted to RocketStang in Top notch support!   
    I agree!  I self host 2 forums and the IPS team has pulled me outta jams quite a few times!  Support ticket help is fast and accurate...and even here on the forums, I find the IPS Team very informative and helpful!! 
    That goes for our peer to peer forum members too...help with forum functions, CSS and coding help is never far away with the talented group of forum members in this community!
    Everyone...keep up the GREAT work!
     
  7. Like
    InfinityRazz got a reaction from lilnina in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  8. Like
    InfinityRazz got a reaction from Rhett in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  9. Like
    InfinityRazz got a reaction from Matt in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  10. Like
    InfinityRazz reacted to opentype in So much empty space...   
    Yes, it’s my assessment that this layout is well-thought-out. (The one I commented, which was from Pages)
    I work as professional web designer for more than 20 years and I customize these Pages templates all the time—inspecting every little detail, checking the flow of content in many situations and at every CSS breakpoint. 
    Of course if you can’t have an open discussion and need to laugh at people just because they say something you don’t agree with, this discussion ends right here. If all you guys can do is judge a web layout in one desktop view, you know very little of web design and have a lot to learn, but with reactions like the one I quoted you are apparently not willing to. I am out. 
  11. Thanks
    InfinityRazz got a reaction from Marc Stridgen in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  12. Like
    InfinityRazz got a reaction from Jim M in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  13. Like
    InfinityRazz got a reaction from Rikki in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  14. Thanks
    InfinityRazz got a reaction from Stuart Silvester in Top notch support!   
    Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated : 
    Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
    Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂 
    Keep up the great work!


  15. Thanks
    InfinityRazz reacted to SoftwareFactory in Brilliant Discord Integration   
    This is not possible yet, but we are looking to change it in future updates. 
    You need to enable widget in your Discord server settings:

×
×
  • Create New...

Important Information

We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. See more about cookies and our Privacy Policy