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beardsleydee@gmail.com

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Everything posted by beardsleydee@gmail.com

  1. beardsleydee@gmail.com
    Thank you very much for this response. Much appreciated.
  2. beardsleydee@gmail.com
    Sucuri needs to whitelist Invision's IP Address for the update to make it through the firewall. Can you provide?
  3. beardsleydee@gmail.com
    Running the update this morning and the process got stuck due to Sucuri Firewall. I've contacted Sucuri, but in the meantime how do I abort the update so that members can have acess to the site while Sucuri fixes issue.
  4. beardsleydee@gmail.com
    The Quote feature is no longer working after the upgrade. It used to have quote and multi quote options and when you clicked on either, you were taken to your reply. Now there is only one option and when you click on it you go to the first post in the thread. Further there is a huge "Search In" box blocking who's on line and new topics and it won't go away no matter what. website is: bonanzabrand.info
  5. beardsleydee@gmail.com
    Thank you, Jim. Because of your excellent response, our host was able to restore the files and we are up and running again. We are however unwilling at this point in time to upgrade to 4.6.10 because of the fails.
  6. beardsleydee@gmail.com
    I see many people are having problems with this latest upgrade. Permissions are set correctly. As another client said, the problem is with the extraction. Is there any way to return to the previous verion? Thank you.
  7. beardsleydee@gmail.com
    These are the error messages in question. Please understand that these files have been present on our site for the last two years and have been present for every upgrade. I did not upload them. I don't know how to upload manually. I do not know how to set permissions. I am not a developer or tech person--just the site owner who assumed responsibility for the site January 1, 2020. Mark Round was familiar with our site and assisted on occasion during 2021.
  8. beardsleydee@gmail.com
    Upgrade froze when extracting files. Notified Sucuri and they whitelisted my IP. When I clicked on "complete upgrade" I got a list of errors which I have never seen before when completing previous upgrades. I haven't done anything with these files to cause them to all of a sudden be unacceptable. The message says I can't proceed with the upgrade until the errors are corrected. Meanwhile the site is down. Our previous "go to" person's mail box is no longer receive messages. Can someone help?
  9. beardsleydee@gmail.com
  10. beardsleydee@gmail.com
    I installed latest Invision update on Saturday and have a member using Firefox who could no longer post. I gave her this information about Ctrl-SHIFT-K and she got the error. Now what she should she do?
  11. beardsleydee@gmail.com
    We've been using your award system for 7 years and have numerous badges awarded to members. Our ability to award new badges disappeared with the upgrade to Invision 4.5.4. If I purchase your 2.0.2 from the Marketplace, will those old badges go away?
  12. beardsleydee@gmail.com
    I'm still awaiting a response to why I can no longer upload new badges into iAwards. I presume it has to do with the 4.5 upgrade, but it is frustrating not to be able to let my members know why they are not getting their badges.
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