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David Scaroni

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Everything posted by David Scaroni

  1. G'day. Jumped on the back end of my website recently to check a key that someone has purchased and in place of where the key should be, I'm getting the message: [[Template nexus/admin/purchases/lkey is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Now I feel like if I simply "Run the support tool in the AdminCP to restore the default theme" that should fix the issue. The problem is, I don't see any way to "restore the default theme." If anyone is aware of how I would go about doing that, it would be amazing as I have a number of customers now who aren't sure if they have used a code, and I can't easily find out as it isn't displaying it on their account. Thanks, BlueBirdRP - David Scaroni
  2. We get the same issue here, same error, manual sync doesnt work producing same errors as per the screenshot above. As for the mass sync when we try that it starts and shows the progress bar then quickly moves to this within about 10-15 seconds. A configuration or server error has occurred 4SBR000/2 Something went wrong. Please try again.
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