OptimusBain

On 2/21/2023 at 12:55 PM, Marc Stridgen said:

A ticket has been created for this

I heard nothing about this issue or the ticket created in February. 

Hello,

I am getting a lot of spam and new registrations. Many are spam, but when I go to ACP and try to delete dozens of them, it's just impossible. I have to delete them one by one. ( It never ends, 

Isn't there a way to delete all of them at once? See the screenshot attached. I just can't see how 😞

Thanks

Good morning,

I would like to moderate all posts from a User Group, and every new post would require the administrator's approval before they are displayed.

I have been unable to find this option in the User Group. I am a bit lost. Could anyone tell me how can I ENABLE the automatic moderation of ALL the new comments from a specific user group?

Thanks a lot

Hello,

Is it possible to display the last comment in the list of topics? The way my community works, it's crucial that the last comment is displayed in the list of topics/stream.

Currently, when I see the list of topics in a forum, I will see the first topic's comment and not the last one. 

Is there a way to change that? Or is it possible to have a developer to create a plugin that does that?

Thanks

Will there be any improvements added to the Commerce module in version 5?? Thanks

16 hours ago, Jim M said:

If the application which you are attempting to send data to is in Zapier, I would simply create a Zap in Zapier and include the data which you want to send to the application to create the record in the system. As long as the data passed works for you, there is no wrong combination of data to send.

Sorry, but I am not sure I understood what you meant exactly 😞

Hello,

I was thinking of using the Kartra online application to manage my marketing campaigns, landing pages, forms, abandoned cart, upsells, etc. Invision lacks most of these important functionalities, so I need to look for alternatives, and Kartar impressed me.

Can I connect Kartra with Invision and use the products in my ACP in Kartra?

• Somebody buys Invision Membership X in a list of products in Kartra and then a new user is added to ACP with the correct primary/secondary group
• I wish Invision had many of the basic functionalities of any shopping cart, like upsells and abandoned carts, but it doesn't. So how am I supposed to do that if I wanted to?
• Can Kartra do this with Zapier and Invision?

Is this the way it would be done in Zapier? See screenshot.

Thanks a lot for your help.

I forgot to ask something else, sorry.

I see Zapier offers me the possibility to enter email and email. But how do I enter the user group?

I see that I can add multiple variables in the email and name fields. Should I add the user group in the name field as well? Because it lets me add multiple variables there. Is that the way to do it? See the screenshot below.

Is this the way I should do it? Under the Name field, I added Name: and Secondary Group.

So, if a user buys Product X, I will add him to Secondary Group X. Will the Zapier add that user correctly?

Thanks

Hello,

I am trying to do a very simple thing with Zapier.

I want to add a new member to a newsletter list in aWeber marketing software. However, when I am logged in to my ACP, I can't see any options. See the screenshot below. The only option available is to Create your own workflow. What does that mean?

When I log in Zapier, I can see there are many options, even the one to add a new member from Invision to the newsletter list. Why isn't that option displayed in my ACP? Is that how it works? I have to do it from within Zapier? I see other ACP tools with many options, but AWeber does not.

My questions are:

• Can I create my own rules? Like I want to add new members to List X? Or unsubscribe from List X?
• Can new triggers be created for the Invision Community? Products and subscriptions are not available, and those are very important to many communities like me. Triggers like when a user buys a product/subscription (choosing the product would be great) THEN add user to aWeber List X

Are these things possible? Can individual users like me create them, or does Invision or Aweber need to create those triggers for them to be available? 

One last question. I see I can create my own workflow... So I thought, ok, the products are not available as a trigger but then we have primary and secondary groups.

I always use secondary groups for the purchases of courses and memberships. However, Zapier only displayed the group's ID. How do I know the ID for every primary and secondary groups in ACP

Any help would be appreciated.

Thanks a lot

Hello,

Is there a way to how to control which products are purchased from outside invision software?

I have a WordPress website where all the products are listed but they are purchased using invision community to sell and them and provide access to the services and forum channels.

However, is there a way to pass along any variable in the wordpress URL to control when a product has been purchased and from which URL?

Also, is it possible to purchase a product from outside invision and assign a user group in invision? 

Thanks 

Hello,

Is there a way to see how the new course application work? I want to try it before I make any decision. I can only see a couple of screenshots, nothing else. Is there a way to see it workings? Add a course, see what the frontend looks like when the course is added, etc?

Thanks

This is what I mean. I can't see the renewal price in the Renewal block. And that's what I am reporting

8 minutes ago, Marc Stridgen said:

Im not sure here why you would not be selecting the "same as chosen renewal period" as they are the same 

I am not using that option because it's unclear, and because as I explained in my post, MANY clients have contacted me before the purchase that they don't know if it's a payment done EVERY 3 months 😞 And it does not show any RENEWAL description in the price. Members are not sure if there is a renewal or not 😞

This is what I see.... / 3 months means every 3 months? Yes, but MANY (a lot) contact me asking about it 😞

I will see the text I want if I independently select the initial and renewal prices. It specifically mentions "RENEWAL"... there is no way to be confused.

However, the Renewal price is not displayed 😞 below. It only shows (taxes not included) and it should say "179 euros every 3 months". Is this a bug? We need to display the renewal price; the option you suggested is unclear.

Hello,

I've created a new product that is charged every 3 months. I chose price 1 as the initial price, initial terms every 3 months and the same price and period for 3 months.

However, the payment page does not reflect the renewal term as you can see in the attachment at #4. The renewal price only shows "taxes not included". The price is not displayed 😞

If I check "Same as chosen renewal period option", the renewal text is not displayed, and people have asked me a LOT in the past. They don't know and some don't understand that /3 months means every 3 months. It's VERY unclear.

How can I display a message like...

179.00 eur every three months .... Renewal 179.00 every three months. 

The payment conditions when there is a new renewal MUST BE very clear and for DUMMIES. It's not 😞 How do I fix this issue I mentioned above where the renewal price is not displayed? Thanks

30 minutes ago, Marc Stridgen said:

You would need to create your own key and add it into the admin CP, rather than using our generic key. Unfortunately it seems that key has been blocked on their system. Possibly because their company was taken over

I've requested an API key and it's working again.

Hello,

I've been using the animated gif button in the editor for years without an issue.

For some reason, it has stopped working and now it is not displaying any results. Is there any known issue?

Thanks a lot.

Ignore this issue please. The problem was caused by a line added by my webmaster in the htaccess file in the applications folder. I was unaware of it. Sorry 

Hello,

It's been two days since Stripe started to send me emails reporting that it's having trouble sending requests to live mode to my webhook endpoint. I didn't even know what that is. 

I've not touched anything or updated anything in my community. Why is this happening? It seems that payments are no longer received in the products I have running with recurrent instalments.

Stripe reports a 404 error now. The stripe.php file is located under the nexus/interface/gateways folder, it's in my FTP. See the screenshots below. I've received that from Stripe every day since the issue started. Why is Stripe sending this email to me? Why didn't they send it before? I have not changed anything.

Stripe's configuration hasn't changed in ACP or my Stripe's dashboard. It's still the same, I've double checked it. 

My products require recurrent payments every month and I'm afraid they stopped working because of this. I just don't know what I should do to fix this issue.

I also checked the payments in Stripe, and they are failing because of this. I just don't know where the problem is since I didn't change anything 😞 All I know is that the URL I posted where the webhook and stripe.php is located cannot be read if you are not logged in and that's why there is a 404 error.

On 5/22/2023 at 9:28 PM, Jim M said:

I would suggest disabling all third party applications and plugins then uploading a fresh set of files from our Client Area. Unfortunately, we would not be able to assist or know where things are being loaded from third party plugins.

That's the first thing I did, disabling everything, and I overwrote all the files which I downloaded from IPS. Again many files have been infected :( :( 

I've changed all passwords in CPANEL, the community, FTP. But all index.php files get infected :(

Is it normal to see these files in the uploads folder? My webmaster told me it's not normal to have the uploads folder used that way to host images, CSS, and javascript. There is even an index.php file there which gets infected.

This is what I see in my uploads folder.

On 5/21/2023 at 8:44 AM, Jim M said:

Please ensure you change all your administrator accounts for your community, hosting, FTP, etc... immediately.

The best recommendation afterwards would be to contact your hosting provider to see how they did this. Unless you uploaded the exploited file through an untrusted source, they likely gained access through your hosting panel, FTP, etc... 

I've made those changes already. I am trying to learn what happened.

1 minute ago, Jim M said:

A 500 Internal Server Error is very much like your check engine light. It says something is wrong but not exactly what or where. You will want to check your server error logs for further information. If you are unsure how to obtain this, please contact your hosting provider.

Jim, It seems that my community has been hacked. A programmer I work with told me that it's been hacked. I am running the latest IPS version, and still, it seems that "someone" managed to introduce an exploit file uploaded in changepostdate plugin file. The programmer renamed that plugin, and now I can post new topics again.

How can I make sure the community is protected? How do I know what happened and how?

Hello,

My commnity has been working perfectly well for a long time. I'm running the latest IPS version. All was working fine, but suddenly I've started to receive messages from members telling me that they cannot create any new topics, with or without attachments. Everyone is getting error 500 when the SUBMIT TOPIC button is clicked.

I've not updated anything in my server for a long time and I've not installed a plugin/app for a long time as well. It just started to happen a few hours ago. I learned about it because a few members reported this issue. I've tried as an administrator and other users groups, it's a general thing. No new topic can be submitted. What could be the issue? I am lost 😞 I need your help.

Thanks a lot.

4 minutes ago, Adriano Faria said:

Please, stop mentioning me. 🤨

Sorry, the tag option to mention other users is free to use by everyone. Please don't get mad at me! I did nothing wrong. I asked you about what you were doing, and you never replied. That's why. I won't tag you again, don't worry! If only you had replied to my previous message and other members about this, I wouldn't have tagged you. Have a nice day.

On 5/8/2023 at 3:40 PM, SjorsK said:

I wonder this too, my core business is actually education and we would love to be able to use it. And cloud is not an option for us. 😉

Same here! Self-hosted clients are being IGNORED and put aside again. And there is no excuse now; we don't need any special server to run the courses. It's just a premeditated decision to brush aside self-hosted clients.

I've been waiting for a long time for a course/LMS in IPS. @Adriano Faria was creating one, but there is no news from him. And now that IPS has released it, I can't use it because I'm not a client using its expensive cloud version.

Hello,

I've had to upgrade 3 plugins today whose updates said they had been converted to applications to follow IPS guidelines, etc.

The plugins were updated at the end of the process, but now I have three duplicated plugins and applications. The original plugins were not deleted in the process. Is this normal? Should I delete the plugins?

Thanks