DonnonGT

I am using the newest version. It still does not work. It has never worked correctly for long and now you people are closing it. What a colossal waste of time this has been.

And the error is back again!

And it's working again. I haven't touched a setting on my server in months. Nothing is changing on my end. I would love to know what is changing elsewhere to cause this.

And I am once again getting the '3C409/3' error. Nothing has changed on my end. There were no changes on my end before it stopped working. No changes before it started working. There have been no changes and it stops working again. This is getting ridiculous.

Someone fixed something somewhere and the routing issue was beyond my network and out of my control. All's well that ends well though, I guess. Thanks again.

The Marketplace is now working in my admin area. Nothing changed on my end, so I assume you folks changed something on your end. Thanks for the help.

Thanks.

Another week has passed. Have you guys figured anything out?

OK. I'll check back. Thanks.

Any ideas?

The last number I get a return from is an Amazon IP. You folks appear to host with Amazon. The problem does not look like it is on my end.

To what url? If I traceroute from my server to invisioncomunity.com, I get this: traceroute invisioncommunity.com traceroute to invisioncommunity.com (13.226.204.57), 30 hops max, 60 byte packets connect: Invalid argument If I traceroute to remoteservices.invisioncommunity.com (I am just guessing that this is the URL in question), I get: traceroute remoteservices.invisioncommunity.com traceroute to remoteservices.invisioncommunity.com (18.154.219.7), 30 hops max, 60 byte packets 1 unassigned-ip-vivawebhost.com (72.249.68.206) 0.515 ms 2.292 ms 2.234 ms 2 207.210.228.49 (207.210.228.49) 2.196 ms 2.121 ms 2.070 ms 3 xe-402.jbdr-01.dal.tierpoint.net (206.123.64.153) 2.022 ms 1.979 ms xe-403.jbdr-01.dal.tierpoint.net (206.123.64.24) 1.941 ms 4 te0001.corertr-01.da2.tierpoint.net (206.123.69.162) 5.075 ms 5.033 ms 4.991 ms 5 te0020.brdrrtr-01.da2.tierpoint.net (173.237.128.19) 4.947 ms 4.881 ms 4.847 ms 6 ipv4.de-cix.dfw.us.as16507.amazon.com (206.53.202.34) 4.796 ms 2.038 ms 4.220 ms 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 15.230.157.24 (15.230.157.24) 1.882 ms 15.230.157.25 (15.230.157.25) 1.829 ms 15.230.157.24 (15.230.157.24) 2.814 ms 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * *

Guys, this appears to be the only customer support option open to me. Can you give me some assistance with this?

Nothing on my server has changed. The Marketplace worked in my control panel back in February and now is doesn't. Any ideas?

I tested port 443 and it fails to determine the route, like I posted before. root@ecne:/home/thebores/public_html# nmap --script ssl-enum-ciphers -p 443 invisioncommunity.com Starting Nmap 7.80 ( https://nmap.org ) at 2023-06-28 15:58 CDT setup_target: failed to determine route to invisioncommunity.com (13.226.204.116) WARNING: No targets were specified, so 0 hosts scanned. Nmap done: 0 IP addresses (0 hosts up) scanned in 0.35 seconds remoteservices.invisioncommunity.com routes via port 443, but not invisioncommunity.com by itself. root@ecne:/home/thebores/public_html# nmap --script ssl-enum-ciphers -p 443 remoteservices.invisioncommunity.com Starting Nmap 7.80 ( https://nmap.org ) at 2023-06-28 16:01 CDT Nmap scan report for remoteservices.invisioncommunity.com (18.154.219.51) Host is up (0.0024s latency). Other addresses for remoteservices.invisioncommunity.com (not scanned): 18.154.219.7 18.154.219.78 18.154.219.50 2600:9000:250e:9200:16:1470:7d40:93a1 2600:9000:250e:d000:16:1470:7d40:93a1 2600:9000:250e:e200:16:1470:7d40:93a1 2600:9000:250e:a800:16:1470:7d40:93a1 2600:9000:250e:7200:16:1470:7d40:93a1 2600:9000:250e:9600:16:1470:7d40:93a1 2600:9000:250e:7c00:16:1470:7d40:93a1 2600:9000:250e:f800:16:1470:7d40:93a1 rDNS record for 18.154.219.51: server-18-154-219-51.dfw56.r.cloudfront.net PORT STATE SERVICE 443/tcp open https | ssl-enum-ciphers: | TLSv1.2: | ciphers: | TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (ecdh_x25519) - A | compressors: | NULL | cipher preference: server |_ least strength: A Nmap done: 1 IP address (1 host up) scanned in 0.67 seconds

Starting Nmap 7.80 ( https://nmap.org ) at 2023-06-28 15:34 CDT setup_target: failed to determine route to invisioncommunity.com (13.226.204.59) WARNING: No targets were specified, so 0 hosts scanned. Nmap done: 0 IP addresses (0 hosts up) scanned in 0.35 seconds Here is an attempt to load that URL using wget: root@ecne:/etc/apache2/sites-available# wget invisioncommunity.com --2023-06-28 15:36:40-- http://invisioncommunity.com/ Resolving invisioncommunity.com (invisioncommunity.com)... 2600:9000:2031:7c00:1b:50ae:d340:93a1, 2600:9000:2031:3800:1b:50ae:d340:93a1, 2600:9000:2031:f000:1b:50ae:d340:93a1, ... Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:7c00:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:3800:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:f000:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:9800:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:2000:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:d600:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:0:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|2600:9000:2031:b200:1b:50ae:d340:93a1|:80... failed: Network is unreachable. Connecting to invisioncommunity.com (invisioncommunity.com)|13.226.204.59|:80... failed: Invalid argument. Connecting to invisioncommunity.com (invisioncommunity.com)|13.226.204.57|:80... failed: Invalid argument. Connecting to invisioncommunity.com (invisioncommunity.com)|13.226.204.116|:80... failed: Invalid argument. Connecting to invisioncommunity.com (invisioncommunity.com)|13.226.204.86|:80... failed: Invalid argument. I am able to fetch other webpages using wget, just not invisioncommunity.com.

TLSv1.2 and TLSv1.3 are both enabled on my server. They were both enabled when I was able to access the Marketplace and they are both enabled now, when I no longer can. Nothing on my end changed. I let my membership last and just renewed it today. Is there any chance that that is why I can't access the Marketplace? And for what it's worth, my server is connecting to your server using TLSv1.2: Nmap scan report for remoteservices.invisionpower.com (18.154.219.7) Host is up (0.0023s latency). Other addresses for remoteservices.invisionpower.com (not scanned): 18.154.219.50 18.154.219.51 18.154.219.78 2600:9000:250e:8200:16:1470:7d40:93a1 2600:9000:250e:b800:16:1470:7d40:93a1 2600:9000:250e:4e00:16:1470:7d40:93a1 2600:9000:250e:f600:16:1470:7d40:93a1 2600:9000:250e:2000:16:1470:7d40:93a1 2600:9000:250e:9c00:16:1470:7d40:93a1 2600:9000:250e:7e00:16:1470:7d40:93a1 2600:9000:250e:2a00:16:1470:7d40:93a1 rDNS record for 18.154.219.7: server-18-154-219-7.dfw56.r.cloudfront.net PORT STATE SERVICE 443/tcp open https | ssl-enum-ciphers: | TLSv1.2: | ciphers: | TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (ecdh_x25519) - A | TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (ecdh_x25519) - A | compressors: | NULL | cipher preference: server |_ least strength: A Nmap done: 1 IP address (1 host up) scanned in 0.65 seconds

TLSv1.3 was released 9 years ago and the Invision Community Marketplace doesn't support it?

I am once again getting the '3C409/3' configuration error when I click on the Marketplace link on my control panel. I am running TLS version 1.3. I have the following IP subnet whitelisted: 108.220.132.0/24. Any ideas what else might be causing this error? Thanks.

Will do. Thanks again.

OK, that did it. Thanks.

Hello. I am having this same issue. When I click on the Marketplace link in my control panel, I get the following error: 3C409/3 There was an error communicating with the Marketplace server. Please try again later, or contact us for assistance. This doesn't appear to be an issue with my firewall. There are four A records pointing at invisioncommunity.com, all with IP numbers on the same class C subnet. I have whitelisted that subnet. I whitelisted the subnet of another class C subnet with 4 IP numbers that point to remoteservices.invisionpower.com as well, just in case. I still get the error. I have watched my server's log files while I attempted to connect to the Marketplace in my control panel and nothing is being blocked on my end. I have been unable to connect to the Marketplace for several months. I was running an older version before and assumed that was the reason I could not connect. I upgraded last month to v4.7.5 and nothing changed. I still cannot connect. Any ideas?

I appreciate the advice on this, but this doesn't appear to be the area that builds the links in question. I am referring to the thumbnail links to the actors in a given movie, or to movie credits to a given actor. I've included a pic below. These thumbnail links link to the current window the site occupies.

Outstanding. I appreciate the information. I'll change it on my end. Thanks again.

Hello. Can you tell me when the next update will be? I'm not keen on running this app until this is addressed. Thanks.