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ahc

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Posts posted by ahc

  1. Hi there. We're interested in this theme, but have a couple questions before we decide on purchasing.

    1. Can the loading wheel feature be turned off? The site loads faster than it pops up, so we don't see a need for it.
    2. I noticed a custom CSS box inside the theme settings itself. Is there a difference in using that over the custom.css template?
    3. Will your other applications work seamlessly with this theme?
  2. 2 hours ago, ahc said:

    Ah, that's what I thought, but wanted to make sure. Let me try this and I'll check back in.

    Everything seems to be a-ok. Hoping this resolves the expired invoice issue we were having before. Thanks for the help. 🙂

  3. 41 minutes ago, Adriano Faria said:

    I have no idea what happened there. Uninstall is a Core method.

    Did you check the logs? Anything related to this app?

    If not, delete its folder from /applications, its tables and its record from core_applications and rebuild the cache.

    Send a message if you want me to do it Monday morning. 

    I think I can save you the trouble and do this myself if you can expand on "rebuild the cache" a little bit more. I know where to find the folder, tables, and records within the core_applications table.

  4. 34 minutes ago, Adriano Faria said:

    Oh yes, it will. On \IPS\Application:

    		...
    		\IPS\Db::i()->delete( 'core_member_history', array( 'log_app=?', $this->directory ) );
    		...

    If you want to keep these records, I suggest you to comment this line, uninstall the app and then revert the file edit after/before reinstall. This, of course, if you have access to FTP in your server.

    Let me know if you want more detailed info. I can send a message.

    I currently don't. I've been waiting over a month to regain access with no response with my server host since my old credentials are no longer working. If we can't keep the records, it wouldn't be the end of the world.

    However, the app is no longer working after attempting to uninstall it and it failing.

  5. 3 minutes ago, Adriano Faria said:

    If you mean TOPICS PINNED, of course you need to make a backup of the table of this app.

    No, I meant if we view the purchase history of a member on our site, will it still show when they purchased pins in the past? We currently only have 3 topics pinned which I will manually re-pin myself. Unless I go in and manually change the expired invoices to cancelled, people can't pin their topics (most of our members keep the same topic for a long time and just re-pin it multiple times) and I don't really have the time to do that, which is why I'm resorting to this option.

    I haven't uninstalled it yet per the error above.

  6. If we uninstall the app and reinstall it, will we lose purchase history on member accounts? We're still having the issue where expired invoices do not force the button to reappear within topics, so we're resorting to just doing a fresh install at this point. We've lost a lot of revenue from this in the last 3 months.

  7. @newbie LAC  Just wondering if this will be updated for 4.6? We're hitting a snag with this enabled, so we've had to disable it for the time being.

    Our members/staff cannot create new tabs or edit existing tabs within clubs. Here's what shows in the system logs:

    ArgumentCountError: Too few arguments to function IPS\forums\_Forum::clubForm(), 1 passed in /home/***/public_html/init.php(903) : eval()'d code on line 166 and exactly 2 expected (0)
    #0 /home/***/public_html/init.php(903) : eval()'d code(166): IPS\forums\_Forum->clubForm(Object(IPS\Helpers\Form))
    #1 /home/***/public_html/applications/core/modules/front/clubs/view.php(1545): IPS\forums\nbtopiccover_hook_nbTopicCoverForumsForum->clubForm(Object(IPS\Helpers\Form), Object(IPS\Member\Club))
    #2 /home/***/public_html/system/Dispatcher/Controller.php(90): IPS\core\modules\front\clubs\_view->nodeForm()
    #3 /home/***/public_html/applications/core/modules/front/clubs/view.php(120): IPS\Dispatcher\_Controller->execute()
    #4 /home/***/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\clubs\_view->execute()
    #5 /home/***/public_html/index.php(13): IPS\_Dispatcher->run()
    #6 {main}

     

  8. @Marc Stridgen Hm. The theme says it's compatible with 4.6, but I'll contact the author if necessary. This is what I see in postContainer before my edits.

    {{if $comment->author()->member_title && $comment->author()->member_id}}
    <li data-role='member-title' class='ipsType_break'>{$comment->author()->member_title}</li>
    {{elseif $comment->author()->rank['title'] && $comment->author()->member_id}}
    <li data-role='rank-title' class='ipsType_break'>{$comment->author()->rank['title']}</li>
    {{endif}}

    This is what I changed it to.

    {{if $comment->author()->rank['title'] && $comment->author()->member_id}}
    <li data-role='rank-title' class='ipsType_break'>{$comment->author()->rank['title']}</li>
    {{endif}}

    Is this outdated?

  9. On 10/16/2021 at 12:57 PM, Makoto said:

    Has this happened again by chance? If it's a reoccurring issue I'll be happy to look into it!

    Yes, it happens every few requests or so. It either shows a random member or it doesn't show anyone at all and says "System"

  10. 5 hours ago, ahc said:

    Update: After editing the HTML and forcing only ranks to show, It looks like anyone who might have had a custom Member Title entered at any point when the update happened will not have their rank displayed even if their Member Title is empty.

    The member does not have a custom title, it should only be displaying her rank, yet it is showing her old custom title when the field displays "no value" as shown in the screenshots posted above.

    Her rank should be showing. It is not. It is showing her old custom title that no longer exists. Even when I try to add a new custom title, it does not change. I don't know where this title is coming from because nothing is there. This issue is happening to anyone who had a custom title prior to turning on achievements. I cannot get their ranks to show. When I edit the the postcontainer template to remove the HTML that shows custom titles before ranks, instead of showing the rank that they have, it is just empty. It should not be empty; it should be displaying their rank.

    Xunjo's rank is Mentor. Her rank is showing correctly. She did not have a custom title before achievements were turned on.

    Pey's rank is Community Leader. Her rank is not showing. She had a custom title before achievements were turned on.

    94810525e3d2cc9083a8e90d71e29eff.pngfb8e5291b5ff9faf9e75107ab9c8e46e.png

     

    I don't know what the actual problem is, so I don't even know if I'm explaining it correctly. @Marc Stridgen

  11. 1 hour ago, Marc Stridgen said:

    It does need to be noted that custom titles were actually removed some time ago. Have you been through this?

    No, I haven't. I read the topic, but I don't see anything about restoring achievement earned ranks to members who previously held a custom title.

    Do I need to delete the retained data? What am I missing here?

  12. Update: After editing the HTML and forcing only ranks to show, It looks like anyone who might have had a custom Member Title entered at any point when the update happened will not have their rank displayed even if their Member Title is empty.

    Not sure how to go about resolving this.

  13. 2fd479663faf7e92dab8d3e7c574d26d.png
     

    ^ Example member.  Their custom member title used to be what it displays, "Head Forum Moderator", however it should say "Elite Member" because she is a VIP and no longer a moderator, but it refuses to update. 

    bf796b6a1174d837602ff47c60065184.png

    ^ Even when I disable the achievement system and make sure the Member Title has no value, the old title remains. I temporarily removed her VIP status to see if it would switch to her current rank of "Community Leader" via achievements, no update. This is happening site wide.

  14. We still haven't moved over to the new achievement system because it lacks many features other 3rd party apps provided, one of them being able to categorize the badges. We have a lot of manual badges that we give out and we cannot do this efficiently without a category/sub-category system for the badge list.  Please add this ASAP.

    Still waiting on the ability to add descriptions to badges that don't use rules, too. 🙄

  15. When attempting to move messages from any folder within the inbox, they do not go to the folder selected. Instead it seems to choose a folder at random to move the messages to, the first folder usually being the common choice.  Moving the messages individually and in groups produce the same results, and the number of custom folders an account has doesn't seem to matter much either. 

    We've been able to reproduce this issue on every account we tested it on, member and staff.

  16. 13 hours ago, Marc Stridgen said:

    The only other way a member can receive a badge is if you give them one manually from a post. In which case it will say "xyz for a post in a topic". You can add a reason for giving the badge when you do so, and that reason will appear on the post in question it is linked to 

    I don't understand what this means. Why is the information attached to the post and not the badge? And why are you saying this is the only way to manually give a badge when there's an option to do so from the ACP?

    So basically unless a rule is attached to it, we don't have the functionality to add a description.

    Can I request this as a feature in the next update? I don't understand why the functionality exists, but was left out for manual rewarding.  Most of our badges will not be using rules, but I do not want to transfer them over if I can't even tell the members what they're for.

  17. I don't know if I'm just not seeing it, but in the new achievements system with 4.6 I see we can make badges, however I don't see a place to put a description to explain what the badge is for?

    I see some descriptions for the badges that Invision gives out:

    8bdb47400f26824e18538aa12cf1a06c.png

    Is this only for badges granted via rules?  How am I able to add a description to my other badges?  Right now I can only add a title, an image, and choose whether or not it can be manually rewarded.  

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