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Posts posted by ahc

  1. On 6/1/2021 at 3:44 PM, Joy Rex said:

    And right there is why this suggestion is problematic for several reasons:

    1. No active license - you realize you are putting you and your user's data at risk by not maintaining the latest version of the IPS software? I would be very surprised if you are patching bugs and keeping up with changes to PHP versions, etc.
    2. While plugins and apps are useful, unless they are maintained and managed via IPS and the developers you run the risk of breaking your community software if an addon doesn't keep up with any changes to the main suite (and any bugs)
    3. Using unsupported apps outside of IPS again underscores the above risks, and potentially opens you up to liability if someone decides it is your fault, and not some developer you hired to create an addon that has leaked their personal data or made it vulnerable to exposure.

    So... basically nothing changes.  😉

  2. Everyone here has great points to make, and I'm leaning more to the side of it just being a custom thing that the few communities who would need it could take advantage of it rather than it being suite-wide.

    While my community has thousands of members on the LGBTQ+ spectrum, I wouldn't want this or have it enabled either. I've seen first hand what these pronoun labels invite on social media, such as Twitter and TikTok.  It basically puts a target on the person's back for anyone who disagrees with anything that isn't cisgender or heterosexual.  No amount of tools, staff, or community management style can effectively suppress that behavior. There are numerous studies that show how toxic social media in general is and how despite best efforts, this will never change until people themselves change. This will never happen because, well, humans.

    Right now, we have a couple custom fields that invite members to provide information about themselves in a broader sense.  If they're comfortable enough to add that in, great, but I don't want them to feel pressured in any shape or form by having multiple fields for individual traits.

  3. On 5/6/2021 at 3:12 PM, Adriano Faria said:

    And you can still hire somone to make a resource to you, not to the marketplace.

    Yes, please remember this guys. The marketplace here is definitely not the only resource for Plugins/Apps.  Lots of developers jump at the opportunity to earn more money by letting you purchase things on their own websites or even directly so they don't lose a chunk to fees.  Don't be afraid to use the directory to contact someone privately, the worst they can say is no.  It's how my community survives without an active license. 

  4. Quick report,

    With this enabled, we can't merge member accounts.  We receive an error halfway through and some information will have been merged while some won't, and both accounts will still exist with duplicated information.

    Merging works fine when we temporarily disable it.

  5. 8 hours ago, Stuart Silvester said:

    It doesn't sound like a software change would address the issue of your members being impatient. I think you just need to be very clear that you process payouts on X day of the week and that's how it works (you've probably already done that though!).

    You're right, it really wouldn't, but it would address the issue of us not being able to let withdrawals be automatic (not need approval and be paid out instantly when the request is sent). I am very much the work smarter, not harder personality... or lazy.  

    Jessica Walter Archer GIF

  6. Having the rank image there period is kinda ugly.  Something I'll def remove if we upgrade to 4.6.  Post profiles in general are really lacking structure and it's not cohesive at all in the style.  For example on this website, you have rather large blurry rank images on top of small circular profile photos, the contributor image has weird capsule shading, the Invision Staff image looks like someone randomly screenshotted a logo from somewhere else, and the client pips... The staff badge is also kinda useless since there are multiple other visual cues that make it obvious someone is staff.

    First impression is that a handful of people all had very different ideas and someone allowed them all to contribute one thing each to make them happy.  🤣  Unless they reorganize some things or maybe even make the profile photo larger, it all just looks like clutter to me.  I've heavily edited my postcontainer template to get rid of the everything-center approach.

  7. 1 hour ago, Daniel F said:

    No, it means that the end user will need to cancel any active withdrawal request (per currency) before creating another.

    So if you create a withdrawal request today, you won’t be able to create a second one until the first was completed or canceled .


    Is there any way this can be added as a feature soon??  We want to limit withdrawals to one per week, but we get HOUNDED by members if the request sits for more than a day even when we explain the weekly policy.  Charging a $5 fee for multiple requests doesn't deter this behavior either, it only angers them more.  We want it to be automatic, but because we can't limit how many withdrawals they can make, we're stuck doing everything manually.  The maximum withdrawal setting is useless for us because we don't care how much they withdraw as long as it's just that one time a week.  


    2 hours ago, Adriano Faria said:

    It’s limited to one. It’s in the latest hump thing:


    One per currency. 

    Thanks for the link, but I'm not a client so I can't see half the stuff in the community.

  8. Quote

    Withdrawal Requests:
    Please keep in mind that you're permitted to have only one payout request per week;) Since this didn't work out that great and to avoid any drama about canceled requests, this is going to be handled now automatically. As long as there's an open request, you won't be able to submit any new requests! But don't worry, you'll still be able to cancel it and create a new request!

    Daniel recently made this statement in his announcement to developers about 4.6.  Does this mean that 4.6 comes with the ability to set how frequent users can request a withdrawal based on days/weeks/months?  I've been asking for this feature since 2017 and I would be so happy if this is the case.

  9. I requested a change similar to this nearly 3 years ago, but nothing has happened.  A lot of the currency functions in Commerce make no sense. 

    On other websites, if someone sets a USD price, but the member has EUR selected, it will still show the USD price and automatically convert to their preferred when they go through checkout.  For some reason Invision can't seem to handle this or even want to, so when my site had multiple currency options, it was a hodge podge of listings with no price and people assuming they couldn't buy it.  The same issue carries over into Downloads.

    We had to resort to only allowing one currency which forces members to pay conversion fees through PayPal or their credit/bank company, but we had no other choice.

  10. Just now, Adriano Faria
    5 hours ago, ahc said:

    However, when they go to assign a moderator to a report, they get this pop-up error with no other information:


    I just submitted a new version to fix moderator permissions.

    It should be approved in a couple of days.

    Awesome! Thanks for looking into it. 😊

  11. Hi, I'm having issues with no one being able to assign people to reports except for me.  (I have unrestricted permissions to everything.)

    I have all of these permissions checked for the Admin staff group:


    However, when they go to assign a moderator to a report, they get this pop-up error with no other information:


  12. The notification I received of the update almost made me jump up and down.  I'm so HAPPY to have this application back!  Downloading it as we speak to fully test it out.  

    Update:  I am back after some extensive testing with the filter options.  Most of my tests went through without issue which is amazing, but there were a couple that didn't work as intended.  I'll be posting my results below for the ones that didn't work.  Please let me know if it's because I did something wrong or if the filter option isn't working correctly.


    Test #1 
    Filters: I selected all of our administrator and moderator groups with the "Groups" filter option.  All other options left at default. 
    Results: It says it sent to 21 users, but none of those 21 that should have received it did.  However, I tested this again after some other tests and they did receive it, so I'm not sure if that was a one-time hiccup or what.  I'll let you know if it happens again.

    Test #2 
    Filters: I selected Administrators & Moderators with the "Member Type" filter option.  All other options left at default.
    Results: It sent the notification to everyone in the default new member group assigned after registration.  (Currently 13,650 users are in that group.)  The admins and mods did not receive the notification.  I deleted the test after taking the screenshot so it would not be sitting in their notification list.

    Test #5
    Filters: I selected a subscription option with the "Member has purchased a Subscription" filter and checked that it only counted expired subscriptions from any time.  All other options left at default.
    Results: It once again sent the notification to everyone in the default new member group assigned after registration instead of filtering it to those with the expired subscription option selected.  The notification should have only been sent to a few thousand people total.

  13. On 2/16/2021 at 1:24 AM, bouckie said:


    Is it possible to add images when the message is posted on Discord?

    here :



    This discord message comes from here :




    On 2/17/2021 at 6:25 AM, SoftwareFactory said:

    Unfortunately it is not possible, but this is definitely something that could be available in a future update.

    Was just coming here to suggest this! Our community is about art so we have image content everywhere, and it would be nice if when the notification pops up, people see an image thumbnail.

  14. Hey aXen, me again.  😔

    We just updated to 3.1.6 and now users can't switch between the light/dark theme, and the custom color they select reverts to default when they refresh or leave the page.

    I went in to look at all the changes from the last version, and I noticed you changed the coding for the cookies and whatnot.  We used custom cookie names within the theme settings, so is this what is causing the issue?  Do we need to revert the names back?



    I did choose all of the new versions of the templates and go back and add in our custom coding again.  If the cookies are not the issue, I may have fudged up and removed something you added without realizing.

  15. On 1/25/2021 at 1:26 PM, Fosters said:

    I've just finished the inactive members app, I'll update this one this week.

    Glad to see you're back!  Can't wait for this to be updated.  It's such an essential tool for my community and we've definitely noticed a difference without it.

  16. 13 hours ago, aXenDev said:

    What version did you update the theme from? In this version I didn't do anything that could affect this behavior.

    We keep the theme updated as often as possible, so it would be the prior version number to the current one.  I did manage to get this issue fixed by disabling rocketloader, so we'll be okay for now.  I'm not noticing any slow page speeds, just a little odd that it started struggling with making sure the stored settings loaded with the page.


  17. Hey again Axen

    I just updated the theme to 3.1.4 and made sure this time to override any of our customized templates with yours since we had that minor userbar icon issue last time.

    I haven't gone in to re-add our customizations yet, but I have noticed that the light/dark toggle seems to be struggling a bit.  Members who use the dark theme have noticed that when they visit the website, it loads the light theme first then switches to the dark theme and causes a bright flash of light effect which they aren't too happy with.  Also, on some pages, it takes a good 2-3 seconds for it to switch to the dark theme as well.  (I can reproduce this myself on my own account.)  I had no reports of this issue prior to the upgrade today.

    Any idea what's happened?  (I have cleared the website cache to make sure nothing was stuck.)

  18. 23 hours ago, aXenDev said:

    The function works also for a secondary groups, but the main group always has priority.

    Hm.  I tried making a secondary group featured, but it wouldn't work.  I don't have any other featured groups set up, just the one I was testing.  It wouldn't work unless I added the primary group of the member's profile I was viewing.

    The primary group of this account is 4, which the block does show without issue when I set the group ID to 4.

    When I change 4 to the ID of the secondary group this account has, it disappears.  

    There are no other featured groups set up, so nothing should be taking priority or overriding it.

    Am I still doing something wrong?

    I figured out the issue, it was 100% my fault and was a simple quick fix.  Sorry for the bother!!

  19. Feature Request: The ability for admins to manually deactivate someone's account via a setting in the ACP.

    Sometimes people request account deletion and we deny it for legal reasons (Usually involved with DMCA), so we'd like to just deactivate it instead since 9 times out of 10, the member never comes back to do it themselves.

    Improvement Request: The ability to provide a reason when we reject someone's account deletion request. I thought this was already possible, but it seems it was my mistake as I can't find anywhere to do so when rejecting someone.  It would be beneficial for them to know specifically why we can't.

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