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Entry Comments posted by ahc

  1. I can't edit my comment above, but I did have an observation now after looking through the new achievements.

    Is the poor image quality forced by the system with some kind of weird compression, or did you guys just not use the right size when uploading them?  The pixels are so poorly resized you can barely read out any wording or numbering details.

  2. @Pavel Chernitsky  Thanks for the recommendation. I am aware some of the functionality I lost can be replaced by other marketplace items, but my main point is that these things should already exist in core to be competitive at the bare minimum to a lot of cheaper/open source softwares.

    I already have so many apps/plug-ins, custom and not, that I’m constantly having to fight to play nice with each other. I’ve had to abandon a lot of customizations to make sure those that take priority don’t have conflictions. It’s a lot of wasted effort and wasted money at this point, with no disrespect to the marketplace developers. Most of the time it’s not their fault things don’t play nice. 

  3. 2 hours ago, Matt said:

    Correct, or Safari on MacOS.

    Apple prohibit push notifications on iOS via PWA (regardless of browser you use), and they require you to register with Apple and go through their development onboarding to allow to push to MacOS.

    That's why we have a mobile app.

    Well that’s unfortunate on their part. A large portion of my members use Apple based systems for creative purposes with their Retina display, pen, and file syncing with iCloud between devices.

    The app doesn’t work for our community. Gallery and Downloads are broken in the app, so I disabled it. 

  4. 21 hours ago, Matt said:

    @ahc I appreciate your honesty and passion here. As @Jordan Invisionsaid, we are currently building out an achievements system that finally brings gamification to Invision Community. It won't be a direct replacement for the Rules app, but it'll go some way to bring back some functionality for you.

    And it won't be locked to Invision ☁️ Communities.

    Quick, add automatic group management for banned members to the list, too!  I think this is a thing you guys could quickly add (in comparison to an achievements system) to improve QOL. 

    I just want members who are banned, whether it be via a warning or by hitting certain point thresholds, to be moved automatically to a specified primary user group of our choosing, and moved back to their original group at the time of the ban if the ban is temporary/reversed for whatever reason.  We don't want these members to be searchable and to do that requires a group change.  I know you guys can do it because commerce and subscriptions have that functionality.

    Pretty pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease.

    I Need It Reaction GIF

  5. 5 hours ago, Jordan Invision said:

    Please allow yourself some space to pause and hopefully rethink your decision to potentially leave Invision Community. We value you. We value everyone (I know that sounds cheesy, but it's true). Please allow us the opportunity to continue making improvements and we'll figure out a way to make things better. 🙏 

    I'm just going to be upfront with you.

    I will remain slightly bitter until the automation and gamification options we could build with Kevin's app become a fully integrated core feature. I cannot overstate just how crippling losing the 30+ custom rules I spent hours building myself was to our site. I'm a broken record about this, but you can go into my post history and find examples of how I used this app to really get Invision going to its full potential based on the needs of my community, which was a lot.

    I'm not talking about just "fun stuff" either, I'm talking about automation that increased the staff workflow tenfold, boosted engagement with custom emails and front-end notifications for too many things to list, added extra functionalities to downloads, commerce, and groups (clubs) that were missing that should come standard (in my personal opinion), etc.  And the biggest kick in the throat is that we also were able to improve on the apps that Invision barely updates, like the gallery for example. That's one of the most used apps in my community, second to pages which features a lot of gallery based content.  I know they just do basic maintenance on the other apps because forums is their bread and butter, but god damn they treat the gallery like their red-headed step child. Since moving here in 2017 I have suggested so many improvements that have fallen on deaf ears it seems.

    We've had to backtrack so much that when I heard of the Zapier integrations, it almost brought a tear to my exhausted, frustrated eyes.  Finally a light at the end of the tunnel for my community... but now it's locked behind their cloud service. 

    Invision charges $590/m for 100GB storage in their cloud service (that's the option I would have to select if I were to switch)... that is more than my yearly server and storage costs combined, and that's PER MONTH.  I pay $7/m for 1TB storage, and if I go over that, it's only an additional $6 per TB.  I don't want to leave Invision.  I'd rather just stick with the software even if it's not perfect to save my community the hassle of having to move again, but that is just very unrealistic.

  6. I had to stay away from this blog for a few days as my original message was not nice at all and did not properly convey my frustration; It was just an angry, yelling rant.  This is still a rant, but a bit more coherent I suppose.

    After the botched mobile app that still to this day doesn't work outside of forums, Zapier integration was the last thing keeping us with an active license.  From the first time you guys announced the possibility up until last week, we were all led to believe that it would be something we would all have access to, and you waited until now to tell us otherwise when I'm sure you knew it was headed down this path a long time ago.  Nice little observation of you conveniently using your new community advocate to take the brunt of the backlash. (Clever, whether it was intended or not. Let's be real and not pretend like we didn't know this would be a massive controversy.)

    Invision could be so much better, but it is so behind in even simple automation and gamification at its core that it is almost quite literally painful every time I discuss it with other community managers, warning them to stay away.  The shiny extra apps do not make up for the extra workload of keeping your members engaged that other sites handle for you.  Why such a seasoned and developed paid software is being outshined by newborn open-sources in this particular department will continue to baffle me.  I can't even do super basic automation such as happy birthday emails, moving members based on banned status, or rewarding general activity without having to pay for something else that isn't officially supported!

    Moving my members over to Invision a few years ago was hell, and I don't want to subject them to that again so soon, but as of making this post, I have zero reason to ever renew again.  We were in the process of getting custom work done that required a budget in the thousands, but we'll need to rethink that investment majorly now.

  7. I still cannot see the link you originally sent me discussing a "recent change", I also still cannot create a help topic within the help section.  Let me reiterate that I do not have an active license, so I'm not going to see it if the permissions you're checking apply to clients.

    I need help on how to update my active, paid-for apps through the ACP marketplace as it is currently preventing me from doing so without an active license. I keep getting told that I should be able to do this because of a "recent change", however, it is still gating me from the updates.  

    Under the "Marketplace" section, I do not have access to Requests, and I can see Support but I cannot create topics/replies. I logged back in and I can now reply to support topics.

    I do not plan on renewing my license as we only do it every major update if it particularly sparks interest.  If this is intended and won't change, who do I need to talk to about getting refunds for marketplace items since I cannot send in support tickets?

  8. On 2/18/2021 at 1:39 PM, Daniel F said:

    Don't know what you're talking about since that content is still gated.


    When was this change made?  My license expired last week and I have 7 plugins/apps that need updating, but I'm being locked from the updates claiming I have to pay to renew my Invision license.  

  9. I can't post a new topic in the help area.  I know I'm not a client, but I have active paid-for subscriptions to numerous plugins and apps, and I should still be able to have access to those and keep them updated on my site regardless of my status with Invision.

  10. 16 minutes ago, Steph40 said:

    I am just saying they are working on it. Like it or not it will be done when it is done,

    Like it or not, no one said they weren’t working on it or asked you to comment about beta versions. If being told you shouldn’t use them on live sites gets you this crabby, find a new hobby. 

  11. 14 minutes ago, Steph40 said:

    It is in beta and you can download it from client area.

    I know it's in beta, but it is not released yet.  The current released version is still 4.4.10.

    You shouldn't be using beta versions on your live website.

  12. 54 minutes ago, Interferon said:

    However, I really dislike the baby-blue page background I am seeing in the shots above.

    It's color theory in action.  It's not "baby blue", it's a blue-toned gray that harmonizes with the base color of the theme, which is blue.  You can easily change this yourself in the theme settings if you wanted, but it'll make a huge difference in how the color story works unless you're changing the entire color scheme.

    I wish I was excited about the updates, but we don't use the default theme and still wouldn't be able to even in its updated state.  It's good for communities where a customized theme isn't necessary though, and I hope consistent updates are made to keep things modern.

  13. On 10/1/2019 at 3:43 PM, Joel R said:

    I'm curious to see how many communities started by splintering off from an existing community? 

    That was actually how mine started.  

    Same here.  Our original community was shut down abruptly without warning and we literally scrambled to get a second place together.  (I was only a member at the time.)  After about 4 years of bad decisions, neglect from then current admins, and a bunch of messy details in between, I found myself with the entire community in my lap within the span of 2 months after only volunteering to help out with some technical related things.

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