Fonduri

I was fortunate enough to be invited to speak on the Expert Focus podcast,  hosted by experienced community manager and public speaker, Claire Dowdall.
Claire has significant experience in managing and developing strategies for increasing Facebook Group engagement for high profile speakers and entrepreneurs, while my background is with independent communities.

This set us up nicely for a lively conversation to really pull apart what makes for a successful community, and what platforms to consider when starting out.
From Expert Focus:

I really enjoyed speaking with Claire, and I hope you find a little time to tune in.

Listen now:
iTunes link for Apple devices On Spotify On all other devices

Braintree is a payment gateway provided by PayPal which provides some great additional features for PayPal transactions including a significantly improved recurring payments model. We are delighted to be bringing full support for Braintree for Commerce in Invision Community 4.4.
What is Braintree?
Braintree is a payment gateway provided by PayPal which supports taking payments by credit cards (including Apple Pay and Google Pay) and Venmo as well as PayPal, providing a good option for communities wanting to use a single payment gateway, and also brings improved functionality for recurring PayPal transactions.
For PayPal transactions, there are no additional fees and the checkout experience uses the normal PayPal experience your customers are used to.
Recurring PayPal Improvements
Recurring payments / Billing Agreements in PayPal have up until now been initiated by PayPal. Invision Community tells PayPal what the renewal terms of a purchase are, but then it's up to PayPal to take that payment and notify your community when it succeeds (or fails).
This comes with a number of limitations and problems. It makes it difficult for you as an admin to modify an existing purchase or for the customer to upgrade/downgrade. It also means the customer has to create separate Billing Agreements for each purchase. Most significantly though, it means if there is a delay in receiving the payment (such as an expired card) it is sometimes unclear what should happen on your community's end, and how it can be resolved if/when the payment is received.
Other payment gateways work the other way around. When a customer pays by card, for example, they have the option of storing their card details. Later, if they make another purchase or a renewal invoice is generated, Invision Community can tell the gateway to recharge the same card - and if it fails, allow the customer to provide an alternative payment method. This allow both you and your customers to have much greater control, and is much more reliable.
Braintree resolves this by allowing customers when paying with PayPal to save their PayPal account in the same way they would save a credit card on file. When paying with PayPal, users will see a simple checkbox which, if checked, will allow future payments to be taken with PayPal automatically.

Storing PayPal Accounts for Recurring Payments
Other Features
In addition to an improved checkout experience, our integration with Braintree supports:
Taking payments by Credit Card, including 3DSecure checking and the ability for customer to store card details on file. Braintree uses a fully PCI-compliant method of taking card details in a way that ensures the card information never reaches your server. Apple Pay and Google Pay Venmo, which also allows storing accounts in the same way as PayPal accounts. Offering PayPal Credit Handling chargebacks/disputes Support for Braintree's Advanced Fraud Tools
A Disputed PayPal Transaction
Existing Setups and Upgrading
The existing PayPal gateway will continue to be available for basic PayPal integration, and your existing set up will continue to work exactly as it does now after upgrading.
If you are using PayPal, especially if you are using Billing Agreements, we strongly recommend switching to Braintree after upgrading. While it isn't possible to convert existing Billing Agreements, you can allow existing ones to continue to work and use Braintree for new purchases.
Please note that while existing setups will work fine, from 4.4 it will no longer be possible to set up a new PayPal method with either Billing Agreements, or to take payments by card, as PayPal has deprecated the API this was using in favour of Braintree and it can no longer be enabled on new accounts.
As mentioned though, this does not affect any existing setups, which, if you do not switch to Braintree, will continue to work as they do now.
This blog is about our upcoming release Invision Community 4.4.

As we make our final commits, merge in the last of our branches and wait for Charles to move more tasks to the development list, we pause to reflect on our year together as a company.
Pour some egg nog, grab some snacks and lets take a look at our journey this year.
Our year in numbers
In 2017 we made 72 Invision Community releases, 6584 code commits, read 157,203 customer replies and made an average of 177 staff replies to tickets per day.
Our year in dates
We were certainly busy this year. We launched Invision Community 4.2, started work on Invision Community 4.3, started two new blog series and a newsletter. Lets take a look at the key dates.
March 10th
We started talking about our upcoming release, Invision Community 4.2 which saw us drop "Invision Power Services" in favour of the sleeker and less awkward "Invision Community".
March 28 - 30th
During our series of blogs on 4.2, we launch a triple whammy of blog entries outlining reactions, clubs and social media promotions. Three new tent-pole features that drove 4.2 to be our most successful release.
July 19th
We release Invision Community 4.2 to deafening applause (most of it was our own, but it still counts). We give the development team a 15 minute break and then drop the 4.3 task list internally.
September 15th
We start a new blog series "Team Talk". The idea is to show that we're not a bunch of code writing robots, but we're real people with personalities, hopes and dreams. So far, it's proved that we're mostly a bunch of code writing robots without personalities. The irony.
October 18th
Not content to just talk about silly things in Team Talk, we launched our new long form blog series "Community Management". Here we give our many years of community building insight to help you become successful in running your communities. We've tackled a number of subjects from SEO to security so far with many more planned for 2018.
October 30th
Our development team have been busy working on Invision Community 4.3 and we announce it to the world. And being the huge tease we are, we've said nothing since. Rest assured, we've got a lot done and its shaping up to be another great release. We'll be talking about it in more detail next year.
It's all about you
Of course, we couldn't finish without saying a massive THANK YOU to all our customers. We are so lucky to do something we love for a living and that is only possible because you choose to use us to build your community.
We are committed to keep moving forward to ensure that we serve you in the best way possible. We'll keep innovating to give you the tools you need to succeed and we'll keep posting blogs packed full of tips and advice.
Here's to 2018 and all the adventures it brings.

 
 

Here is the roundup of what's new in Invision Community 4.2!
Highlights
There's a lot of new feature in 4.2 but here are a few of the highlights:
Promoting Content - A new way to promote content in your Community internally, on Facebook, and on Twitter.

 
Clubs - Clubs are a brand new way of supporting sub-communities within your site. Many people have requested social group functionality in the past and Clubs are our implementation of this concept.

 
Reactions - Offer more fine-grained sentiments towards content than a simple up/down or 'like'. They are now in common usage on social networks, and so users expect to be able to be more nuanced in their response to something they see.

 
Complete Your Profile - Encourage or require members to fill out the details on their profile. Also now allows for quick registration to encourage joining.

 
And a whole lot more..
It goes on... here is the full list!
Leaderboard Enhancements Richer Embeds Group Promotion Improvement Fluid Forum View Member History Editor Uploading Improvements Authy Integration Commerce Improvements New REST API Endpoints Gallery Improvements Statistic Reporting Copy Topic to Database Downloads Index Page Blog Sidebar Promoting Content Clubs Reactions Calendar Venues Social Sign In Streamlining Calendar Add Similar Event Gallery Lightbox Navigation Letter Profile Photos SEO Improvements Device Management Delayed Deletes Calendar Event Reminders Content Messages Recommended Replies Complete Your Profile Be sure to visit each entry above for more information and screenshots. We hope you enjoy Invision Community 4.2!