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2024-04-19T06:19:57Z

Where are the instructions?

2024-04-19T06:15:23Z

Hello,

Trying to connect my forum via Api And faild.

Should i do something with the .htaccess file? where this file located?

April 5

Update: it 100% DDOS attack. we will resolve it in our security infrastructure.

April 2

Thank you everyone. At this moment it looks like DDOS attack. i will update.

March 31

From the last crash:

[31-Mar-2024 18:13:54] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 8 children, there are 999 idle, and 1010 total children

I increase it all values dramatically, and the site still crashing..i dont understand what is going on

March 31

I have total 10240 MB of RAM.

[31-Mar-2024 15:00:33] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 57 total children
[31-Mar-2024 15:28:46] NOTICE: exiting, bye-bye!

Something i don't understand, the command you gave me show this path:

/etc/php/8.0/fpm/php-fpm.conf

But when i want to edit this file - i don't see all the parameter option to edit

https://ibb.co/THYjxVV i can see only process.max ( i have enlarge it from 128 to 640)

On the other and, when i enter

/etc/php/8.0/fpm/php-fpm.conf /pool.d/wwwconf

i Can see all the parameter to edit https://ibb.co/tc7vmpJ

Which file should i edit?

March 31

@Randy Calvert Thank you.

This is are the parameter:

pm.max_children = 50000
pm.start_servers = 2
pm.min_spare_servers = 3
pm.max_spare_servers = 3
pm.max_requests = 500

How should i know the recommended value?

March 30

We start to believe its an some kind of attack

March 30

Thank you @Randy Calvert

Log for php8.0-fpm in the last crash, i need to take care of it, HOPE IT WILL HELP

[29-Mar-2024 22:31:09] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 8 children, there are 0 idle, and 6 total children
[29-Mar-2024 22:31:26] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 16 children, there are 0 idle, and 7 total children
[29-Mar-2024 22:31:48] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 8 total children
[29-Mar-2024 22:32:04] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 9 total children
[29-Mar-2024 22:32:06] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 10 total children
[29-Mar-2024 22:32:10] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 11 total children
[29-Mar-2024 22:32:13] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 12 total children
[29-Mar-2024 22:32:23] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 13 total children
[29-Mar-2024 22:32:49] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 32 children, there are 0 idle, and 14 total children
[29-Mar-2024 22:54:45] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min/max_spare_servers), spawning 8 children, there are 0 idle, and 6 total children

March 30

22 hours ago, WP V0RT3X said:

In the logs folder on your server should be a .gz for every domain.

These .gz record real-time logs?

Another update: the forum doesn't crash when it is in maintenance mode all day (dark for community) ; only when I open it to public it crash after couple of hours. I think this is related to the latest software version IPB has been released.

March 29

After many investigations, my server resources (CPU and RAM) suddenly skyrocketed and crashed the server.
I want to record logs to a text file for investigation purposes,
Please help me better understand which log I should record for the root cause undersatnding.
Is it dmesg (displays kernel-related messages) ?

March 26

Is it safe to share them here?

Which log in the picture attached should i tail -f when my site crashes in order to see the root cause?

https://ibb.co/6XSWF6y

March 24

16 hours ago, Adlago said:

What is your content:
htaccess file,
and
constants php file?

yes

16 hours ago, Adlago said:

Also -

Which data storage are you using -
- MySQL database
- File system
- Redis
Whith PHP version?

File systemphp version 8.0

16 hours ago, Adlago said:

Do you have ACP access?

Only when the forum is up

Can anyone explain to me how to Capturing errors messages from the server (Linux) into log file?

As i understood it could to the root cause of the periodic crashes

March 23

top command output

https://ibb.co/pzvJxvg

March 23

Something use all of the memory in once

https://ibb.co/h9M2169

March 23

Maybe i am under attack?

My forum crashing in default theam as well

My site is down for 2 days now🤔

March 23

1 hour ago, Adlago said:

Try and test your website for viruses, for example, with this online tool

https://online.drweb.com/result2/?url=1

Scan result: clean

March 23

36 minutes ago, DawPi said:

Restore that template bit. Should help (as it will remove hasMarkers part).

did it.switch to my theme , few minutes later my forum crash with no system error log at all. 😞

God knows what the reason is

March 23

12 minutes ago, Daniel F said:

Have you tried searching your templates for hasMarkers

It's looking to appear only in front/forums/global/row. It's related to the Mark app- i think, which is no longer supported. But all the apps are disabled; why does the site keep crashing?

https://ibb.co/wN4DPDv

March 23

20 hours ago, Marc Stridgen said:

On each location Im seeing that has occurred there are gooks that are loaded. You need to ensure everything is indeed disabled in the first instance. Even in the message above, I can see chatbox is loading there. Im not seeing any sisues on the site itself, but seeing it being logged

needed to stop and run the server to make it work again in the default theme; it was not an issue with the default theme.
I turned off all the apps and switched to my elegant theme, and I instantly started getting system errors; if I kept this error going for a few minutes, my forum would crash. I quickly switched back to the default theme, and the error stopped. I fond a different from default in the front/forums/global/row template, but i don't know if its related.

https://ibb.co/TKjJKQv

I am willing to pay developers to help escape this mess. Please pm me

Error: Call to undefined method IPS\forums\Forum::hasMarkers() in /var/www/html/system/Theme/Theme.php(885) : eval()'d code:821
Stack trace:
#0 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_forums_front_global->row()
#1 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(1498): IPS\Theme\_SandboxedTemplate->__call()
#2 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_forums_front_widgets->topicFeed()
#3 /var/www/html/system/Widget/Widget.php(234): IPS\Theme\_SandboxedTemplate->__call()
#4 /var/www/html/system/Content/Widget.php(532): IPS\_Widget->output()
#5 /var/www/html/system/Widget/Widget.php(833): IPS\Content\_Widget->render()
#6 /var/www/html/system/Widget/Widget.php(888): IPS\_Widget->_render()
#7 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(19278): IPS\_Widget->__toString()
#8 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->widgetContainer()
#9 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(7433): IPS\Theme\_SandboxedTemplate->__call()
#10 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate()
#11 /var/www/html/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call()
#12 /var/www/html/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish()
#13 /var/www/html/system/Dispatcher/Front.php(558): IPS\Dispatcher\_Standard->finish()
#14 /var/www/html/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish()
#15 /var/www/html/index.php(13): IPS\_Dispatcher->run()
#16 {main}

Backtrace

#0 /var/www/html/system/Theme/SandboxedTemplate.php(71): IPS\_Log::log()
#1 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(1498): IPS\Theme\_SandboxedTemplate->__call()
#2 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_forums_front_widgets->topicFeed()
#3 /var/www/html/system/Widget/Widget.php(234): IPS\Theme\_SandboxedTemplate->__call()
#4 /var/www/html/system/Content/Widget.php(532): IPS\_Widget->output()
#5 /var/www/html/system/Widget/Widget.php(833): IPS\Content\_Widget->render()
#6 /var/www/html/system/Widget/Widget.php(888): IPS\_Widget->_render()
#7 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(19278): IPS\_Widget->__toString()
#8 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->widgetContainer()
#9 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(7433): IPS\Theme\_SandboxedTemplate->__call()
#10 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate()
#11 /var/www/html/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call()
#12 /var/www/html/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish()
#13 /var/www/html/system/Dispatcher/Front.php(558): IPS\Dispatcher\_Standard->finish()
#14 /var/www/html/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish()
#15 /var/www/html/index.php(13): IPS\_Dispatcher->run()
#16 {main}

March 22

At the moment its happening with the default team,every app disabled. no server resourced issues- community is offline. rested the server, doesn't help
🙄
System, logs

OutOfRangeException: (0)
#0 /var/www/html/system/Theme/Theme.php(401): IPS\Patterns\_ActiveRecord::load()
#1 /var/www/html/applications/core/sources/ProfileFields/Field.php(150): IPS\_Theme::i()
#2 /var/www/html/applications/core/sources/ProfileFields/Field.php(374): IPS\core\ProfileFields\_Field->displayValue()
#3 /var/www/html/system/Member/Member.php(2247): IPS\core\ProfileFields\_Field::values()
#4 /var/www/html/applications/core/extensions/core/MemberFilter/ProfileFields.php(309): IPS\_Member->profileFields()
#5 /var/www/html/system/Member/GroupPromotion.php(319): IPS\core\extensions\core\MemberFilter\_ProfileFields->matches()
#6 /var/www/html/system/Member/Member.php(4453): IPS\Member\_GroupPromotion->matches()
#7 /var/www/html/system/Member/Member.php(445): IPS\_Member->checkGroupPromotion()
#8 /var/www/html/system/Theme/Theme.php(353): IPS\_Member->save()
#9 /var/www/html/system/Dispatcher/Standard.php(54): IPS\_Theme::i()
#10 /var/www/html/system/Dispatcher/Front.php(759): IPS\Dispatcher\_Standard::baseCss()
#11 /var/www/html/init.php(934) : eval()'d code(16): IPS\Dispatcher\_Front::baseCss()
#12 /var/www/html/init.php(934) : eval()'d code(28): IPS\Dispatcher\chatbox_hook_Dispatcher_Front::baseCss()
#13 /var/www/html/system/Dispatcher/Front.php(76): IPS\Dispatcher\marktopic_hook_code_dispatcher_front::baseCss()
#14 /var/www/html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init()
#15 /var/www/html/index.php(13): IPS\_Dispatcher::i()
#16 {main}

backtrace

/var/www/html/init.php(1036): IPS\_Log::log()
#1 [internal function]: IPS\IPS::exceptionHandler()
#2 {main}

Adlago · March 20

Thank you.

I will address the author of the team!

March 20

The default theme works. my forum works with the default theme .
I Have the latest update of the theme installed.
path front/forums/global/row is exactly the same as default

March 20

9 minutes ago, Daniel F said:

There's no hasMarkers method in our code, sounds like a very old template.

Can you compare your forums/front/global/row template with the default one?

I will try. its difficult to do as the forum is down most of the time..

I know its update template of ipb focus theme

* i cant find this path forums/front/global/row

March 20

Well,

Its happening all over again. my forum is down.

lots of system error. apps is disabled. template caching. is disabled.

Error: Call to undefined method IPS\forums\Forum::hasMarkers() in /var/www/html/system/Theme/Theme.php(885) : eval()'d code:821
Stack trace:
#0 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_forums_front_global->row()
#1 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(1498): IPS\Theme\_SandboxedTemplate->__call()
#2 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_forums_front_widgets->topicFeed()
#3 /var/www/html/system/Widget/Widget.php(234): IPS\Theme\_SandboxedTemplate->__call()
#4 /var/www/html/system/Content/Widget.php(532): IPS\_Widget->output()
#5 /var/www/html/system/Widget/Widget.php(833): IPS\Content\_Widget->render()
#6 /var/www/html/system/Widget/Widget.php(888): IPS\_Widget->_render()
#7 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(19560): IPS\_Widget->__toString()
#8 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->widgetContainer()
#9 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(7603): IPS\Theme\_SandboxedTemplate->__call()
#10 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate()
#11 /var/www/html/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call()
#12 /var/www/html/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish()
#13 /var/www/html/system/Dispatcher/Front.php(558): IPS\Dispatcher\_Standard->finish()
#14 /var/www/html/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish()
#15 /var/www/html/index.php(13): IPS\_Dispatcher->run()
#16 {main}

#0 /var/www/html/system/Theme/SandboxedTemplate.php(71): IPS\_Log::log()
#1 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(1498): IPS\Theme\_SandboxedTemplate->__call()
#2 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_forums_front_widgets->topicFeed()
#3 /var/www/html/system/Widget/Widget.php(234): IPS\Theme\_SandboxedTemplate->__call()
#4 /var/www/html/system/Content/Widget.php(532): IPS\_Widget->output()
#5 /var/www/html/system/Widget/Widget.php(833): IPS\Content\_Widget->render()
#6 /var/www/html/system/Widget/Widget.php(888): IPS\_Widget->_render()
#7 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(19560): IPS\_Widget->__toString()
#8 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->widgetContainer()
#9 /var/www/html/system/Theme/Theme.php(885) : eval()'d code(7603): IPS\Theme\_SandboxedTemplate->__call()
#10 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate()
#11 /var/www/html/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call()
#12 /var/www/html/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish()
#13 /var/www/html/system/Dispatcher/Front.php(558): IPS\Dispatcher\_Standard->finish()
#14 /var/www/html/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish()
#15 /var/www/html/index.php(13): IPS\_Dispatcher->run()
#16 {main}

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