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mtlurb

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Posts posted by mtlurb

  1. 16 hours ago, Jim M said:

    2 million posts are when we hard require it. There are some further limits in between.

    This is the type of information that should be provided when someone signs up for cloud... and in any case I'm under 0.5M posts... still not sure why I have a "hard archive" imposed.

  2. 22 minutes ago, Jim M said:

    Really depends how much content you have to unarchive and how many users frequent your site regularly to keep that task running.

    If you have examples where archiving missed a topic but has unarchived topics surrounding it chronologically, we can take a look at that as well.

    Thanks for the quick response.... there's about 12900 topics (not all archived for sure) and always about 40-50 users at once.

    Its really hard for me to observe which is unarchived or not, I can see stuff from 2019 still archived... my forum goes back to 2007.

    If there was a widget that showed a counter, it would be much easier to keep an eye on it, and see if its "stuck" and at which rate it's doing it. 

  3.  

    On 8/17/2023 at 3:34 PM, Jim M said:

    The intent of the background task is to go slowly so it can take quite some time depending on how many tasks it has to unarchive but it will go newest to oldest.

    Weeks later...threads are still archived... how slow is slow? is there anything that can be done to give it a nudge? see progress?

  4. Hello, 

     

    Long story short, Sparkpost stopped working for a few days (CC was hacked and got blocked)... in the meantimes, almost every email address of my members were flagged as "disabled"

    Could contain: Chart, Pie Chart

    and users see this:

    Could contain: Page, Text, Computer Hardware, Electronics, Hardware

     

    My sparkpost account is now re-established, but users still get this message and I see now way in the AdminCP to mass correct this??!?

    What could I do to fix this? (I'm on a cloud subscription).

    Thanks,

  5. On 8/27/2023 at 8:37 AM, Jim M said:

    Mail Bouncer is a third party application which you're using. You will want to contact the author for assistance.

    I'm sorry I forgot it was a 3rd party, thought it was the integrated mail bouncer feature.

    Which begs the question, if its integrated in the cloud offering, why pay for a 3rd party!?

  6. Hello, 

     

    Long story short, Sparkpost stopped working for a few days (CC was hacked and got blocked)... in the meantimes, almost every email address of my members were flagged as "disabled"

    Could contain: Chart, Pie Chart

    and users see this:

    Could contain: Page, Text, Computer Hardware, Electronics, Hardware

     

    My sparkpost account is now re-established, but users still get this message and I see now way in the AdminCP to mass correct this??!?

    What could I do to fix this? (I'm on a cloud subscription).

    Thanks,

     

     

     

  7. Just now, Jim M said:

    If you're not worried about the above and do not worry about a branding email domain, I would just use our Cloud solution to send emails. It will be the easier to SendGrid with a comparable delivery rate, best part though is your completely hands off.

    Will it mange bounces? so I can keep a clean member list with their emails?

    Thanks 🙂

  8. On 8/21/2023 at 3:50 AM, Marc Stridgen said:

    We wouldnt really do a pros/con against every mail service on the internet. What you really need to do is ask yourself what you want to achieve. If the answer to that question is that you simply want it to successfully send out mail, then just use the internal one. If you want something such as your own domain and to do other things with your mail service (whatever those 'things' may be) then look for a service which suits what you need.

    There is often an emphasis on seeing what one service offers that another service doesn't, rather than asking the correct question of "What do I actually need?"

    I don't really use any of the metrics that spark post tracks for me, and I don't really care honestly. All I want is reliable email sent to my folks and track bounces so the members updates their email accordingly.

     

  9. On 8/21/2023 at 3:50 AM, Marc Stridgen said:

    We wouldnt really do a pros/con against every mail service on the internet. What you really need to do is ask yourself what you want to achieve. If the answer to that question is that you simply want it to successfully send out mail, then just use the internal one. If you want something such as your own domain and to do other things with your mail service (whatever those 'things' may be) then look for a service which suits what you need.

    There is often an emphasis on seeing what one service offers that another service doesn't, rather than asking the correct question of "What do I actually need?"

    So if I understand correctly, is it worth 20$ having the email coming from mysite.com instead of invisioninc.com ?

    I assume managing bounce is also done by the internal email server?

    Thanks,

  10. It would be great if we could give the permission to the moderator group... that would alleviate some of the work for me the sole admin. 

    My forum is now 16 years old, and there's plenty of archived threads, even tho members are asking to post updates in them.

  11. I have disabled archiving 2 days ago, but threads are still archived... how long should I expect to wait for them to be unarchived.

    Also, I have looked in the permissions of the Moderators group, and there's nothing about archiving/unarchiving permissions anywhere... what am I missing? Thanks.

  12. 7 hours ago, Marc Stridgen said:

    After changing archive settings, it should actually unarchive itself over time

    You mean the threads already archived will unarchive by themselves?

    Also I realize, only an admin can unarchive... there's no way to delegate that permission to a moderator....

  13. Hello,

    I passed to the cloud offering a few months ago, and my members have complained about older threads being archived.

    This is a huge issue for the type of forum I run as it is about projects across the city, and updates can be made months and years at once.

    How to mass unarchive the threads without doing it one by one?

    Thanks in advance,

  14. Hello, 

    The theme is 100% default minus the JS snippets to enable ads here:

    Could contain: Text, File

     

    This being said, I notice the issue being more prominently happening in Safari 😞

    On Edge, there's a slight move to the right of the menu on top... its less of an issue.

    Could contain: File, Helmet, Adult, Male, Man, Person, Architecture, Building, Text

    Could contain: File, Webpage, Page, Text

     

    Which browser are you using?

    I also can't give up on Safari, its the second most user browser on the site:

    Could contain: Page, Text, Number, Symbol

  15. Hello, love your plugin!!

    But something isn't working well... when the plugin is activated.

    I am using the default theme and I see this weird behaviour...

    Any part of the site has the ok size for the logo right here:

    Could contain: Engine, Machine, Motor, Text

    But when I am in the "discovery" part of the site with the activity stream, the logo is wider !?!

     

    Could contain: Machine, Motor, Engine, Text, City

    Is there something I am missing ?

    Thanks,

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