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Kenneth Baker

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    Kenneth Baker reacted to Matt for a blog entry, Invision Community 5: Topic Summaries   
    Whether you have hours to browse a community or are short on time, scrolling through a very long topic can be more than a little frustrating when you want to follow the topic's core journey.
    Recently, we discussed another feature designed to help support-based communities find helpful answers quickly, but what about social topics that do not have a simple question-and-answer format?
    We've all come to a lengthy topic for the first time and found it a little intimidating to find the most relevant content among hundreds of posts, which don't always further the topic. These off-topic posts are important because they help social cohesion and build relationships between members at the time of posting. Still, those visiting later often want the truth of the topic.
    Invision Community 5 brings a topic summary feature designed to make the most of your time.

    The topic summary is generated by an algorithm that uses many touch points such as average read times, reactions, number of shares, external linking and more to determine how useful a post is via a numeric ranking.
    The summary shows an estimated read time of the entire topic and an estimated read time using the summary, which gives your members a good idea of the time they'll save.
    A shorter read time will make longer topics more accessible to a greater audience.

    Adjusting the summary
    We believe that algorithms should be used to support human decisions but not override them. Those with permission can add posts from the summary if they feel they are more relevant. Likewise, posts can be removed if you think they are irrelevant.

    Interactions with Helpful Posts
    Invision Community supports a broad range of communities, including support-based and social communities. We are improving our toolset to help both.
    You can have helpful post-voting enabled as well as topic summaries enabled. When this is the case, the topic summary will show until the helpful post-voting meets a threshold. Once that threshold is met, the helpful post information will replace it.
    Of course, not all communities and not every forum will have the support features enabled, meaning the topic summary will be the only way to reduce the topic complexity.
    Less is more
    Browsing the summary gives you a concise view of the topic's journey with no distractions, a vital strategy for growth. 
    By allowing members to focus on the core journey, you reward the time they spend on your community and make it more accessible for those short on time.
    We hope you've enjoyed this feature introduction and would love to hear your thoughts!
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  2. Like
    Kenneth Baker reacted to Charles for a blog entry, New: Leaderboard   
    We are excited to announce the Leaderboard as the latest all new feature of IPS Community Suite. The new Leaderboard is designed to better highlight your most active members and content based on reputation and other metrics. The Leaderboard will greatly enhance both member and content discovery on your community.

    Leaderboard Home
    First you will notice the new feature of member leaders based on a specific time frame. In the example above it is set to All Time showing those members with the most reputation overall on your community. It also shows the content with the most reputation for the same timeframe so you get a snapshot of both popular members and popular content in one view.

    Past Leaders
    The Past Leaders tab shows the "winners" of each day in a history. The system counts all reputation made each day and logs the members who had the top reputation counts that day. Using reputation rather than post count encourages your members to post quality of quantity which is really important to any site.

    Winner Profile Badge
    Those who win the day also get a badge on their profile page to highlight that they were the member with the most reputation for a particular day.

    Top Members
    Top Members shows you a list of all members sorted by various metrics. By default you will see members sorted by reputation but you can also easily sort by total post content Suite-wide or per-app. All of these views can be linked directly to so if you wanted a menu item to show members who post the most files in Downloads you can just directly link to that sort view.

    Leaderboard Settings
    There are various settings to control the default behavior of the Leaderboard. You can define the default view and how many members to show which is helpful to tailor it to your needs.
    We hope you enjoy this initial launch of the new Leaderboard feature. We are excited about the new content and member discovery abilities this offers and look forward to adding new options to the Leaderboard as we continue to develop!
     
    This change will be in version 4.1.17 which is scheduled to be released in early December 2016.
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