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MeMaBlue

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  1. Like
    MeMaBlue reacted to Matt for an entry, GDPR updates for Invision Community 4.3.3   
    Unless you've been living under a rock, or forgot to opt-in to the memo, GDPR is just around the corner.
    Last week we wrote a blog answering your questions on becoming GDPR compliant with Invision Community.
    We took away a few good points from that discussion and have the following updates coming up for Invision Community 4.3.3 due early next week.
    Downloading Personal Data
    Invision Community already has a method of downloading member data via the member export feature that produces a CSV.
    However, we wanted Invision Community to be more helpful, so we've added a feature that downloads personal data (such as name, email address, known IP addresses, known devices, opt in details and customer data from Nexus if you're using that) in a handy XML format which is very portable and machine readable.
     

    You can access this feature via the ACP member view
    The download itself is in a standard XML format.

    A sample export
    Pruning IP Addresses
    While there is much debate about whether IP addresses are personal information or not, a good number of our customers requested a way to remove IP addresses from older content.
    There are legitimate reasons to store IP addresses for purchase transactions (so fraud can be detected), for security logs (to prevent hackers gaining access) and to prevent spammers registering. However, under the bullet point of not storing information for longer than is required, we have added this feature to remove IP addresses from posted content (reviews, comments, posts, personal messages, etc) after a threshold.

    The default is 'Never', so don't worry. Post upgrade you won't see IP addresses removed unless you enter a value.

    This new setting is under Posting
    Deleting Members
    Invision Community has always had a way to delete a member and retain their content under a "Guest" name.
    We've cleaned this up in 4.3.3. When you delete a member, but want to retain their content, you are offered an option to anonymise this. Choosing this option attributes all posted content to 'Guest' and removes any stored IP addresses.

    Deleting a member
    Privacy Policy
    We've added a neat little feature to automatically list third parties you use on your privacy policy. If you enable Google Analytics, or Facebook Pixel, etc, these are added for you.

    The new setting

     
    Finding Settings Easily
    To make life a little easier, we've added "GDPR" as a live search keyword for the ACP. Simply tap that into the large search bar and Invision Community will list the relevant settings you may want to change.

     
    These changes show our ongoing commitment to helping you with your GDPR compliance. We'll be watching how GDPR in practise unfolds next month and will continue to adapt where required.

    Invision Community 4.3.3 is due out early next week.
  2. Like
    MeMaBlue reacted to Matt for an entry, How Invision Community's tools can help with GDPR compliance   
    The General Data Protection Regulation (GDPR) is a regulation (EU 2016/679) that is intended to strengthen and unify data protection for EU residents from 25th May 2018.
    How can Invision Community help?
    While Invision Community enables you to collect and store information, it's important to note that you as the site owner are the data controller. If your site can collect data from EU citizens, then we recommend that you research your responsibilities.
    We have introduced several new tools in Invision Community 4.2.7 to help you with compliance, and we'll run through them and the relevant sections of the regulation in this blog.
    Individual Rights (More information)
    Right to be informed
    Invision Community has an area for you to edit your own privacy policy. This is found in the Admin CP > Settings > Terms & Privacy Policy.

     
    Guidance on what the policy should contain can be found here.
    Right to erasure (More information)
    Invision Community allows you to delete a member from the Admin CP. If the member has left posts or comments on your community, you can elect to delete the content, or keep it but remove the author's details thereby making the content anonymous.
    Lawful bases for processing (More information)
    Consent (More information)
    Invision Community now features a setting to not automatically opt in to administrator emails such as those sent by the bulk email system often used for newsletters when registering a new account on your community.
    This feature is found in the ACP > Members > Registration Settings

     
    Part of the consent regulation is to record when consent was given. The consent to opt-in for administrator emails such as bulk emails sent via the Admin CP is recorded at registration, and each time they change the setting. This record can be found in the member history log when viewing a member in the Admin CP.

    If you change the Terms & Conditions, or the Privacy Policy, you can request that members accept these changes when they next log in thus giving their consent for those changes.

    Cookies (More information)
    Invision Community stores a small amount of data in cookies. These are used to authorize you when you re-visit a community. Other cookies are used to provide a service at the user's request, such as changing a theme or using Commerce's cart.
    We have added additional features for Invision Community 4.2.7 to permit acknolwedgement that cookies will be set, and a brief page outlining the types of cookies that are set.
    Invision Community has a feature that shows a small message to new visitors to the community. This is found in the Admin CP > Terms & Privacy Policy page.

     
    We have pre-configured a cookie acknowledgement message using the short-tags {cookies}.
    This will display as follows:

     
    This links to a new page showing brief information about the types of cookies that Invision Community stores.

     
    Although at the time of writing this blog entry, the regulation states that there is no exact information that you need to show on the cookie page, you can edit it to add more detail if you wish.
    Summary
    We hope these new tools available with Invision Community 4.2.7 make it easier for you to seek compliance with GDPR if you choose to do so.
    It's worth pointing out that we are awesome at making community software and know a huge amount about making communities successful, but we are not experts in EU regulation. We offer this blog entry as a way to assist you in seeking compliance but you must do your own research and are responsible for your own community.
    Invision Community 4.2.7 is currently in beta testing. We're aiming to release it early next week.
    We hope this is a good starting point for you!
  3. Like
    MeMaBlue reacted to Stuart Silvester for an entry, 4.3: Announcements   
    We have a very important announcement to make!
    There are times where you need to get the attention of your visitors. You might be closed on certain days of the year, performing server maintenance (if you are consider our Cloud Plans, they're excellent) or running a competition.
    Invision Community has always had an announcements feature baked in, but we felt it could be improved.
    Okay, maybe this feature isn't as flashy as some of the others we're introducing in 4.3, but these useful features should make managing your community easier.
    The new look announcement feature replaces the old widgets enabling you to display customisable announcements in any of the following locations;
    Top of the page Above the page content In the sidebar
    The three new announcement locations
    Each location has some slightly different features; the page top banner is dismissible by the member if they no longer want to see it, whereas the banner above the content and the sidebar announcements cannot be dismissed.
    Most of the original customisable features are still available, including the ability to select which applications and pages show certain announcements and which member groups can see them. Combining this with the three new locations gives you much more flexibility for different types of announcements and we've also included the option to customise the color of the announcement.

    New customisable options
     
    The announcements have also been improved to contain more information. Rather than showing an unformatted snippet along side the title, announcements can now be tapped to open a modal showing any further details.

    Modal showing announcement content
    We hope you'll enjoy these useful improvements in Invision Community 4.3. Stay tuned for further announcements (pun intended)!
  4. Like
    MeMaBlue reacted to Rikki for an entry, New: Clubs   
    This entry is about our IPS Community Suite 4.2 release.
    We are happy to introduce the next major feature that will be available in IPS Community Suite 4.2 - Clubs.
    Clubs are a brand new way of supporting sub-communities within your site. Many people have requested social group functionality in the past and Clubs are our implementation of this concept. Let's take a look at a few screenshots, and then go over what they are capable of doing.

    The Club directory

    A Club homepage

    Club member listing

    Example of content within a club (topics, in this case)
    There's a lot to digest there! Let's go over the basic functionality.
     
    Club Types
    Four types of club are available:
    Public clubs
    Clubs that anyone can see and participate in without joining. Open club
    Clubs that anyone can see and join. Closed club
    Clubs that anyone can see in the directory, but joining must be approved by a Club Leader or Club Moderator. Non-club-members who view the club will only see the member list - not the recent activity or content areas. Private club
    Clubs that do not show in public, and users must be invited by a Club Leader or Club Moderator As the site admin, you can of course configure which club types can be created and by whom. You could, for example, allow members to create public and open clubs, but allow a "VIP" group to also create Closed and Private clubs.

    Admin configuration option for Club creations
     
    Club Users
    Each club has three levels of user:
    Leader
    A leader has all of the permissions of a moderator, and can add other moderators. They can also add content areas (see below). The club owner is automatically a leader. Moderators
    Moderators, as the name implies, have the ability to moderate content posted within the club. As the site administrator, you can define which moderator tools can be used. You could, for example, prevent any content being deleted from clubs, but allow it to be hidden. Moderators can also remove members from a club. Users
    Anyone else that joins the club.
    Defining the moderator permissions available to club moderators
    Your site administrator and moderators, with the appropriate permissions, are able to moderator content in any Club regardless of whether they are a member of it. 
    Clubs can be created by any user who has permission. As you would expect, this is controlled by our regular permission settings.
    For closed clubs, there's an approval process. Users can request to join and the request must be approved by a leader. Leaders get a notification when a user requests to join; the user gets a notification when their request is approved or denied.

    Approving and declining join requests
     
    Club Content
    Club Leaders can add a variety of content areas to their club - forums, calendars, blogs and so on. It's important to note that these content areas are fully functional just as if they existed as a top-level admin created area. They will appear in search results, activity streams, users can follow them, embed links to them, and so on. If a user has permission to see a forum (for example) within a club it will behave exactly like other forums they see - and the same for all other kinds of content.
    Each content area a leader adds can have a custom title, and will appear in the club navigation. This means, for example, that you can have multiple forums within a club, and give each a different name.

    Adding content areas to a club
     
    Club Custom Fields
    Clubs also support custom fields. Custom fields are defined by the site administrator and can be filled in by Club Owners. The values they enter are shown (along with the club description) on the club homepage.

    Custom fields in a club
    On the Club Directory page, users can filter by the custom club fields.

    Filtering clubs
     
    Club Locations
    Clubs have built-in support for Google Maps, allowing users to specify a physical location for their club. Let's say you run a community for car enthusiasts; each club might be tied to a particular region's meetup. The Club Owner specifies the location when setting up the club, and clubs are then shown on map on the directory page:

    Club locations
    And within a club, the location is shown too:

     
    Club Display
    We offer two ways to display club headers within the club - the standard way, shown in the screenshots you've seen up to this point, but we also have a sidebar option. This is something the admin sets globally for the site, rather than per-club. This is useful where your site design doesn't facilitate another horizontal banner taking up valuable screen real-estate; moving the club banner to the sidebar alleviates this pressure on vertical space.

    Sidebar club style
    Using Clubs in Other Ways
    There's a lot of scope for using clubs beyond allowing users to create their own groups. You do not even have to call them "clubs" if that does not suit your use case. For example, on a company intranet you could rename Clubs to "Departments", and create a private group for each of your main roles. This would allow each department to have its own community, with its own forums, gallery, file sharing and so on, private and separate from other departments.
    Similarly, they'd also work well in situations where you as the site admin want to create entire micro-communities. Take for example a video game publisher. Using Clubs, they could create a micro-community for each of their games, complete with forums, galleries and so forth, and then set the Clubs directory as their overall community homepage. Immediately, they have a setup that hasn't until now been possible out-of-the-box with IPS Community Suite.
     
    We expect our clients will come up with some really innovative uses for the new Club functionality, and we can't wait to see what you do. We'd love to hear your feedback - let us know what you think in the comments.
  5. Like
    MeMaBlue reacted to Matt for an entry, New: Fluid Forum View   
    This is an entry about our IPS Community Suite 4.2 release.
    When you have a diverse range of topics within your community, it makes good sense to separate topics within forums and categories. This will ensure that the viewer can find relevant content by scanning the list of forums first.
    If you have a more focused community with fewer forums, presenting your community with a list of them can be daunting. This is especially true for less experienced visitors raised on social media.
    Fluid forum view allows your visitors to get right to the meat of your community; the topics.
    A fan site for a band is a good example of a community that will benefit with fluid view. There will likely be forums for album reviews, tour dates, general discussion and so on. Even though there are many forums, the common topic is the band. This makes fluid view ideal as your members can see all those related topics in one view. If your members wanted more specific topics, they could select a single forum to view.
    Let us take a look at fluid view in action. We will then break it down and explain how it works in more detail.

     
    The video shows the topic list and the forum filter box. As you can see, it is easy to change the topic list by changing the selected forums. This view replaces the traditional list of categories and forums.

     
    Of course, you can permit your members to change the view to better suit their way of working.

     
    You will notice a "grid" option. We have moved the grid forum theme setting into the main forum settings. This makes it an option for your members to choose, if the administrator permits it.

     
    You have full control over the display options. This screenshot shows that the control panel option to choose the default view. There is also an option to control which views your members can select. You may also decide to not allow your members to switch views at all. This will ensure that they all use the view you choose.

     
    You may have spotted that forum names have a colored background in some screenshots. We added the ability to define a feature color per forum. This feature color helps the forum stand out in a more visual way. This is especially useful when you select many forums in a single view.

     
    This feature color also works on the table view.

     
    We added a feature color hint to topic view to enforce the association between the forum and its color.
     

     
    This screenshot also shows the removal of the forum breadcrumb in fluid view mode. Fluid view remembers your last forum selection so you don't lose your place when you go back to the listing.
    The benefit of this feature is easy to see. It removes a potential barrier of entry for your audience. It puts the spotlight on topics themselves, and not the hierarchical forum structure. Your members will enjoy viewing many forums at once and switching between them without leaving the page.
    We hope that fluid view is an asset to your community and your members enjoy this new functionality.
    Technical notes.
    The database stores the members' view choice. This remembers the selection across devices. Guests are not permitted to change between views.
     
  6. Like
    MeMaBlue reacted to Matt for an entry, November Wrap Up   
    It's hard to believe that we're close to wrapping up 2017 already. It seems like only yesterday we were putting the finishing touches to Clubs, Fluid View, Profile Completion and all the other new features added this year. We're not resting though, Invision Community 4.3 is well underway and we'll be releasing news of its new features soon.
    Our developers have been busy squashing bugs and release Invision Community 4.2.6. Regular visitors to our own community may have noticed that we've been running several search tests to improve the results search brings.
    Our latest community articles continue to be well received. This month's highlights are:
    In team talk we post a simple question that proved hard to answer.
    As always, we'd love to hear what you think of our articles. If there's anything you'd like covered, just let us know below!
    Thanks!
     
     
     
  7. Like
    MeMaBlue reacted to Ryan Ashbrook for an entry, New: Complete Your Profile   
    Completing long and complex forms online is tedious. It can be off putting having to fill in a lot of information before you can join a site or service. You may find that potential members never bother to convert from a visitor.
    How to convert guests into regular members is an often asked question. The simple answer is to lower the barrier to entry. Invision Community 4 already allows you to register with Facebook, Twitter, and other networks with ease.
    "Complete My Profile" is a system that will lower the barrier of conversion. Guests only have to complete a very basic form to gain membership. Members are then asked to complete any custom profile fields you require.
    You can also set up steps that group items together to encourage existing members to add more information to their public profile.
    Members with a complete profile and user photo provide others with much more engagement and personality.
    Registering
    If we look at registering first. Clicking "Sign Up" will only show a simple modal form with as few fields as possible.

     
    If you have required steps, and after any member validation flow, the complete your profile wizard is shown.

     
    This enforces required fields and the member cannot skip them or view other pages until completed.
    Of course, you may have steps that are not set to required. These are available too, but are skippable. Members can complete skipped steps later.

     
    A dismissible progress bar shows to members that have uncompleted steps. Once dismissed, it no longer displays in the header of the site.

     
    This same progress bar is always shown in the members' settings overview panel, in the user control panel. This will prompt members with incomplete steps.

     
    If you set up a new required step, members have to complete the step before being able to browse again. This will ensure that all regular members have completed profiles.
    Admin Control Panel
    You will create new steps in the Admin Control Panel. Each step can contain multiple elements of a single group. This step can be set to required to enforce completion or suggested to allow it to be skipped.

     
    The basic profile group contains things like user photo, birthday and cover photo. Choose any of these for this step.

     
    The custom profile field group contains any fields you have set up already.

     
    You can switch off this system if you feel it does not fit your needs. When disabled, you get the normal registration form.

     
    Reducing the complexity of membership can only help convert more guests into contributing members. Enforcing required steps ensures that you capture data across your membership.
    We hope you enjoy this feature and you see an increase in guest conversion with Invision Community 4.2.
     
  8. Like
    MeMaBlue reacted to Rikki for an entry, New: Reactions   
    This entry is about our IPS Community Suite 4.2 release.
    IPS Community Suite has long had a reputation system; first we had a simple up/down system, later updated to introduce a Likes system as an alternative. Whichever system you chose to use, it tied in with our reputation system.
    We're pleased to introduce the latest updates to the reputation system, and it's something that has been requested for quite some time: Reactions.
    Quite simply, reactions allow users to offer more fine-grained sentiments towards content than a simple up/down or 'like'. They are now in common usage on social networks, and so users expect to be able to be more nuanced in their response to something they see.
    Let's see how they work in a post, and then cover the options you'll have available.

    What you see above is the default setup for a site that has used the Like system in version 4.1. We include 5 reactions by default:
    Like Thanks Confused Sad Haha If you currently use the older style up/down reputation system, don't fret - you'll still get the new reactions on upgrade, but they'll be disabled by default and instead the new reaction UI will show up/down reactions. This gives you the flexibility to decide which of the new reactions, if any, you want to allow.
    So, those are the basics - but what configuration options can you expect to see? First, you can of course add your own reactions! We expect that beyond the default reactions you'd expect to find, some sites will want reaction types specific to their use-case. On an intranet, you might want to have 'agree' and 'disagree' reactions for staff to use when responding to discussions. On a gaming community, you might replace the icons to be some graphic from a video game that means something to your particular userbase. There's a wealth of possibilities.
    Each reaction you set up can be configured to adjust the original author's reputation count - a reaction can be positive (i.e. award a reputation point), negative (i.e. subtract a reputation point), or neutral (i.e. leave the reputation count unchanged). Our default set won't include any negative reactions, but you are free to configure these and new reactions to suit your own use-case. A user's total reputation count is still shown alongside their content and in their profile, of course.
    If you don't want to use the new reactions for whatever reason, you can disable all of them except Like, and it'll behave just the like 4.1-and-earlier system:

     
    Sites that currently use the up/down system don't show a list of names of users, and instead show an overall reputation score for the content. With the new reaction system, you can enable this even if you don't use up/down reactions. This is great if you plan to use reactions as, for example, an agree/disagree system, or where the content score is more important to your site than the individual reaction types.

    How the reaction UI looks with the 'count only' setting enabled
    As you'd expect, you can click individual reaction counts (or the overall reputation score, if you enable that setting) to view who reacted to the content. This remains a permission setting that you can apply per-group.

    On touch devices, on-hover functionality is not suitable, and so for these devices the reactions UI looks like this:

    Reactions play well with all areas of the suite, including Recommended Replies:

    ...and activity streams...

    ...and a couple of places we aren't quite ready to reveal yet  
     
    We hope you're looking forward to this new feature as much as we are. It's already been a hit on our internal testing site, and we're looking forward to seeing how clients customize it for use on their own community.
    Developer note: Reactions are one of two new features (the other currently unannounced) so far that make use of PHP Traits.
  9. Like
    MeMaBlue reacted to Charles for an entry, IPS Community Suite 4.2 Coming Soon   
    We are well into development on IPS Community Suite 4.2 and are excited to start announcing all the new features and improvements.
    Our next big release is focused on engagement with your members. You will see enhancements to our Reputation system, new ways to encourage people to register on your community, and enhancements to existing features to make them more interactive. There are also entirely new capabilities we cannot wait to show you ranging from new ways to organize content to tools to help promote your community.
    Version 4.2 also features a refreshed AdminCP and default front-end design. Theme changes in 4.2 are mostly in the CSS framework so your existing themes will either work without issue or require minor changes to work in the new version.
    Over the next several weeks we will be posting news entries with previews of upcoming features fairly often. Be sure to follow our News section, our Facebook, or Twitter to stay up to date.
    We expect IPS Community Suite 4.2 to be out in mid-2017 with a public preview available sooner.
    Everyone at IPS has worked very hard on this update and we think you will love it!
  10. Like
    MeMaBlue reacted to Charles for an entry, Post Color Highlight   
    Often when you are reading a topic, comments, or other posts, you will see team members replying. Although IPS Community Suite already allows groups to set up custom images and member titles, these replies can get lost in the noise.
    Version 4.1.13 now allows you to switch on post highlighting per member group. This makes sure the reply stands out from the rest of the replies.

     
    Of course, this feature works everywhere; from calendar comments to article replies.

     
    The feature is switched on via the Group form in the ACP.

     
    You can edit the look of the highlighting via the theme’s settings which allows for different color schemed per-theme.

     
    We have also ensured that theme designers can get the most out of the system by embedding a data attribute noting the group of the author. This means that you can add custom CSS to use different colours per member group.

     
     
     
    We think post highlighting will be a simple way to bring attention to member posts in groups that you define.
     
     
  11. Like
    MeMaBlue reacted to bfarber for an entry, 4.0 - Advertisements   
    In IP.Board 3.x, we have a setting group where you can specify some global advertisement HTML. You can enable and disable advertisements, and you can specify code to insert into the header and footer of the page. For the forum index, forum listings and topic view pages, you can override these header and footer ad codes, and you can specify advertisement code to insert into a couple of other areas specific to those pages. If you install IP.Nexus, this setting group redirects you to the IP.Nexus advertisement control panel where you can effectively do the same thing, but with a few more options (including click and impression tracking, advertisement image uploading, automatic cutoffs for advertisements, and more).

    We felt that the entire system and process was too basic when IP.Nexus was not installed, and too disorienting once you do install IP.Nexus. This setting group suddenly redirects you to another application and configuring the advertisements is an entirely different experience prior to installing this application.

    Subsequently, we have done the only logical thing and consolidated the two systems and improved the functionality.

    (Please be aware that, as with all early screenshots of the 4.0 Social Suite, the interface displayed in the following screenshots is very much subject to change before release)


    Advertisement Configuration



    First and foremost, we have consolidated the functionality provided by IP.Board and IP.Nexus in previous software releases into one control panel. Now, whether you install IP.Nexus or not, you can have powerful advertisement management at your fingertips. Installing IP.Nexus still provides additional enhanced functionality, such as the ability to sell advertisements to your members.

    You can now have both HTML and image-based advertisements available, and you can create multiple advertisements for the same "location" (more on this in a minute). There is a setting available to tell the software how to pick which advertisement to show if more than one is configured for a single area (options include picking one at random, showing the newest advertisement, showing the oldest advertisement, and showing the advertisement with the least number of impressions).

    You can configure start and end dates for advertisements, set them to cut off after a certain number of impressions (or clicks, in the case of image advertisements), and you can filter by status (and toggle the status from this page). If IP.Nexus is installed, an additional status of "pending" is present and supported for advertisements that have been purchased but not yet approved. Naturally once you reach any cut offs specified or the end date has passed, the advertisement will no longer be rotated.

    As you can see in the screenshot, javascript is removed from the preview for security reasons.

    If you have a caching engine enabled, advertisement data will be cached to improve performance.


    Some new functionality

    If you are already familiar with the feature set of the current release of IP.Nexus, the advertisement functionality you already know and love will be carried over to the 4.0 Suite. You can still specify which groups are exempt from seeing advertisements, for example, to help you upsell subscription packages to users on your site. In addition to the current functionality, however, we've made some great improvements.


    Ability to specify SSL advertisement code
    Google Ads does not have an SSL version of its advertisement code, and including their advertisements on secure pages can lead to browser warnings for your visitors. This is especially troublesome when you only use SSL for logins or for your store (IP.Nexus), as it gives an impression that the page is not secure.

    Now, you can specify an alternative secure page advertisement code if you wish, or choose not to show a specific advertisement on secure pages at all.


    Ability to specify multiple images
    When uploading an image advertisement, you now have the option to also upload a small and/or medium version of the advertisement image. The small and medium versions, if present, will be used on the responsive layout on the alternate views for mobile devices and tablets. If not provided, the software will simply use the next best size available.

    We have NOT included the ability to specify alternate HTML for the different resolutions. In our research, most advertisement partners either (1) already handle responsiveness with their own javascript code or (2) provide alternative instructions for responsive ads.


    If you use a CDN such as Amazon S3 for your file storage in the 4.0 Suite, your advertisement images will be served from the CDN.


    Extendable application support
    As of 4.0, any and all applications that wish to support advertisements can do so via the extension system built into the software. All an application will need to do is provide an extension for the advertisement system, and then call the advertisement location in the template where they feel the advertisement should display. You can even add custom settings (so for example, the forum application can allow you to configure which forums an advertisement will be displayed in...).

    Skinners can move the advertisements around however they like in their skin templates simply by moving the appropriate custom tag.


    Custom locations
    You can now define entirely custom locations for advertisements easily in the advertisement configuration page. Once you have defined a custom location for the advertisement, defining where to show that advertisement in your themes is as simple as inserting a tag where you want the advertisement to be displayed.


    Closing

    We hope these small changes will help you better manage your advertisements and provide you with the options you need to capitalize upon your community. If you have no use for advertisements, you can completely ignore this area of the software and no resources will be used by it, but if you do utilize advertisements on your community, the new tools should make it much easier to manage your site.
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