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Steve Bullman

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  1. Like
    Steve Bullman reacted to Matt in Upgrading IPS is like root canal   
    Hi FZ,
    I'm sorry to hear that you had a bad experience with the upgrade.
    I'll handle this with you in your ticket. 
    I'm happy that our team has been timely in responses. As mentioned in the ticket, your upgrade was complicated by using custom Pages templates, which needed to be upgraded.
    I would always recommend that if you have customisations, you create a staging area to test upgrades. Generally speaking, 4.x.1 to 4.x.2 won't cause you many issues at all. But going from 4.1 to 4.3 is a fair leap. We're talking about a year's worth of code changes across two major versions.
    You can use a single license for a test install too. That way you would have caught these snags without affecting your community.
    P.S. I had a root canal about 15 years ago, and it wasn't that painful.
    P.P.S I've bricked many Wordpress installations when I jump across major versions. Wordpress typically has a much slower major version release schedule. Wordpress acknowledges that it is the core for 3rd parties, so they tend to move at a more glacial pace than we do.
  2. Like
    Steve Bullman reacted to Xenboy in Upgrading IPS is like root canal   
    FZ,
    I work for a company that supports thousands of WordPress installs (really) and I can tell you from personal experience, WordPress does not update without issues, most especially if you are several versions behind, particularly if you're using plugins or third party themes that haven't been updated either. I can't count the number of installs that ended up at a blank white screen with a 500 error after an upgrade like that.
    I'm not trying to say IPS software is perfect. No software is, and perhaps they will make improvements to the upgrade progress based on their experience with your installation.
    However, the staff did point out a few things above which, while you may not realize something that you or someone else with access to your hosting account did caused some of the problems you experienced. Also your web host sounds like it has a part to play in this failure as well. It's not IPS' fault if it can't handle missing core files.
    As Matt and others mentioned, the ideal method of upgrading with few, if any, issues goes like this:
    Stay up-to-date. Don't wait around for several major versions to decide to upgrade. While you should stay up-to-date, that doesn't mean you should instantly upgrade as soon as the download is available. It's usually best to give any update a day or two to see if anyone reports any major issues with the update. If there is a major bug found, IPS will likely roll out a fix quickly and you can upgrade to that version instead. The only time waiting isn't really advisable is when IPS rolls out a security-fix-only release. Generally, those should be installed as soon as possible so your community stays as safe as possible. See #3 and 4, however: Always keep a test install around for trialing upgrades before you roll them out to your in-production website. Your test website should have all of the same customizations and apps as your in-production installation. This way you can be more certain that the upgrade will work properly. Always keep great backups. Everyone scoffs at this because typically, backups are a pain to make and maintain. However, if your community is important to you having regular backups made and kept in multiple locations is critical and always make sure you make a backup just before you attempt an upgrade. If it goes south, you can revert to your backup in short order and lose nothing. Put your site in maintenance mode or redirect to a "we're working on things now" temporary page. Temporarily disable any plugins, adding or modifications that you don't know for certain will work fine with the new version. If you must have the items, make sure the developers say they work with the new version before upgrading. Unless you have no other choice, don't use your web host's file manager to upload, download or edit files if you can help it. Find a great file transfer and management utility and pay for it if it isn't open source. Cyberduck is a great choice for Windows and Mac. Please donate if you find it useful. I personally use Transmit for Mac and find it to be very reliable. While it is possible to upload updates right over top of your existing installation, it's not best practice. You don't want to accidentally leave something behind from the old installation. Upload a clean copy to your server, move over files from any directories in the web-accessible IPS location that might contain user files like "uploads" and copies of any files that you need that aren't part of a standard upgrade, like your constants.php file if you have one or .htaccess or robots.txt files. If you use a customized admin area directory name, don't forget to change the new install admin folder to that name as well. Once done, move all of the old instal files out the way (keep them around to be sure you didn't forget anything) and move the new files into place where the old ones used to be. Now log into your admin area and finish the upgrade. Once done, you can re-enable your plugins, addons and modifications one at a time, testing between each one to make sure the item isn't causing problems. That's the best, but not the easiest way to handle upgrades. Upgrading in-place using the IPS automatic download and install feature is probably easiest, but at the very least make sure you take a look through your installation before upgrading to make sure there aren't unneeded files that might cause issues and make a good and complete backup of IPS and the database it uses.
    Don't let yourself fall several major versions behind or you are going to be asking for trouble no matter what software you use.
     
  3. Like
    Steve Bullman reacted to Riccardo in Status Update   
    It will be nice to choose  to make visible or not messages that are wrote inside user's profiles...
    Status update is different from a "personal message"..

    In my opinion is not very kind to read a sort of "private communication" in the home of the forum..
    Riccardo
  4. Like
    Steve Bullman reacted to opentype in Change H1 Title or App Name   
    Yes, it’s called Quick Translation and you can use it to change language strings on the front end directly. 
  5. Like
    Steve Bullman got a reaction from Durango in how to add an advertisement at top of a page in particular ?   
    Not sure if this is exactly what you're looking for, but I had Adriano develop this plug in for me.  It allows me to set a different banner for each forum on the site.
     



  6. Like
    Steve Bullman reacted to Matt in GDPR Opt In?   
    The bulk mailer will only ever send emails to people who have already opted in, so you should have nothing to worry about there.
    In 3.x, there was a setting in the ACP Bulk Mailer that offered to override the user's permission, but we removed this in 4 because it's not a great idea to email people when they expressly asked not to be emailed.
    I would consider notification emails different as these again are opt-in.
    The only wrinkle is that in earlier versions of IPS4, the opt-in was pre-ticked meaning you had to opt-out, which is not actually GDPR compliant.
    However, the ICO's view is that if your email list has legitimate interest and captured before GDPR with a pre-ticked opt in then it's fine to keep it and you don't really need to ask for permission to keep speaking to them.

    Now, if you wanted to send out a bulk email saying "Just a reminder that you can opt out of these emails" you can certainly do that via the bulk mailer.

  7. Like
    Steve Bullman got a reaction from Matt in Some signs of improvements at last   
    Been quite a stressful year for me with moving to IPS.  I was warned I would expect a drop in google ranking/listings, I just didn't realise quite how bad it would be.  I have pestered IPS support numerous times with my concerns and am pretty sure they are tired of me by now :).The good news is we seem to have turned a corner.  End of July was when we converted and other than a massive spike(due to an article going semi-viral) the site on the whole went into steady decline reaching levels the site was at about 9 years ago.  You can see we came out of that a little during december, levelled off for a while, but now are on a very positive upward trend which i'm hoping continues to ultimately exceed where the site was at its peak 3-4 years ago.
    Looking forward to moving to 3.1 as i'm told there are further SEO improvements still.
     
     

  8. Thanks
    Steve Bullman got a reaction from bfarber in Some signs of improvements at last   
    Been quite a stressful year for me with moving to IPS.  I was warned I would expect a drop in google ranking/listings, I just didn't realise quite how bad it would be.  I have pestered IPS support numerous times with my concerns and am pretty sure they are tired of me by now :).The good news is we seem to have turned a corner.  End of July was when we converted and other than a massive spike(due to an article going semi-viral) the site on the whole went into steady decline reaching levels the site was at about 9 years ago.  You can see we came out of that a little during december, levelled off for a while, but now are on a very positive upward trend which i'm hoping continues to ultimately exceed where the site was at its peak 3-4 years ago.
    Looking forward to moving to 3.1 as i'm told there are further SEO improvements still.
     
     

  9. Like
    Steve Bullman got a reaction from Pandemixx in Some signs of improvements at last   
    Been quite a stressful year for me with moving to IPS.  I was warned I would expect a drop in google ranking/listings, I just didn't realise quite how bad it would be.  I have pestered IPS support numerous times with my concerns and am pretty sure they are tired of me by now :).The good news is we seem to have turned a corner.  End of July was when we converted and other than a massive spike(due to an article going semi-viral) the site on the whole went into steady decline reaching levels the site was at about 9 years ago.  You can see we came out of that a little during december, levelled off for a while, but now are on a very positive upward trend which i'm hoping continues to ultimately exceed where the site was at its peak 3-4 years ago.
    Looking forward to moving to 3.1 as i'm told there are further SEO improvements still.
     
     

  10. Like
    Steve Bullman got a reaction from Ramsesx in Some signs of improvements at last   
    Been quite a stressful year for me with moving to IPS.  I was warned I would expect a drop in google ranking/listings, I just didn't realise quite how bad it would be.  I have pestered IPS support numerous times with my concerns and am pretty sure they are tired of me by now :).The good news is we seem to have turned a corner.  End of July was when we converted and other than a massive spike(due to an article going semi-viral) the site on the whole went into steady decline reaching levels the site was at about 9 years ago.  You can see we came out of that a little during december, levelled off for a while, but now are on a very positive upward trend which i'm hoping continues to ultimately exceed where the site was at its peak 3-4 years ago.
    Looking forward to moving to 3.1 as i'm told there are further SEO improvements still.
     
     

  11. Thanks
    Steve Bullman reacted to Steph40 in Facebook log in broken   
    Glad to help.
  12. Thanks
    Steve Bullman got a reaction from O9C4 in Facebook log in broken   
    It's just been reported to me that facebook log in isn't working.
     
    Upon testing myself I get this message

     
    The domain manager had no domains listed.  Am I supposed to put my site URL in because I tried that and im still getting the same error.

    Any help appreciated
  13. Like
    Steve Bullman got a reaction from GazzaGarratt in Tapatalk broken on 4.3?   
    thats the problem these days though isn't it...they don't have to.  They just disappear off into facebook land instead and are never heard of again
  14. Like
    Steve Bullman reacted to opentype in publishing articles into topics   
    More confusing than damaging. But you can post the topics in a forum that is not visible to guest. That solves it. 
  15. Haha
    Steve Bullman reacted to Genestoy in Sign Up Button for mobile app   
    Yep, no icon, I had already checked that plugin. I really need a button with the text as I deal with seniors and they need something visual
  16. Like
    Steve Bullman got a reaction from opentype in Sign Up Button for mobile app   
    I use this plug in from @opentype which works well and should do what you want
     
     
  17. Thanks
    Steve Bullman reacted to bfarber in blocking URLs without a robots.txt   
    For the meta tags select 'robots' and then in the value field enter noindex.
  18. Thanks
    Steve Bullman reacted to opentype in 480k Pages excluded from google due to redirects   
    It’s the “Ignore this topic” button. It’s member-based and contains a protection key. So Google sees it, but it is not allowed to see the actual page it links to. 
    It would be better to hide that button from guests. (Nothing about how it works currently should cause anything bad though in regards to ranking for example. It’s just unnecessary to have the search bots run into those pages again and again.)
  19. Haha
    Steve Bullman reacted to capei in How can I embed PornHub videos into posts?   
    This is an excellent question. I've always wondered how to do this very thing myself. I too am very determined to find this out, since whenever I'm in the mood for watching a PornHub video, I like to get started right away without having to reach over to click yet another link and impatiently wait for another page to load. After all, time is precious (especially with these matters) and every second counts.
  20. Like
    Steve Bullman reacted to CheersnGears in 480k Pages excluded from google due to redirects   
    I found quite similar numbers to you for the Redirect entry.  Looking into it, it was just GoogleBot trying to log-in or report content hundreds of thousands of times.
  21. Thanks
    Steve Bullman reacted to opentype in blocking URLs without a robots.txt   
    Yes, the public root. More information: https://en.wikipedia.org/wiki/Robots_exclusion_standard
  22. Like
    Steve Bullman reacted to opentype in blocking URLs without a robots.txt   
    Robots.txt
    User-Agent: * Disallow: /some-folder/some-file.htm  
  23. Thanks
    Steve Bullman reacted to opentype in Where can I edit this text please?   
    Regular language strings. Just copy them and search them in the language section of the ACP. 
  24. Thanks
    Steve Bullman reacted to Adriano Faria in Where can I edit this text please?   
  25. Thanks
    Steve Bullman reacted to MADMAN32395 in replying to private message notifications   
    You can also edit your pm template to say that replies to this email are not replies and goes to a unmonitored email. Please visit your messages at <url for messages>
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