Thank you for your answer. I referred with a fellow forum admin who confirmed that we did indeed used to use jAwards, and migrated to iAwards with 4.0.
However, unfortunately, the issue in upgrading the application remains, and the IPS support directed me to the application creator to get support on the issue. The error I am receiving when attempting the update is:
Any ideas? the /applications directory is writeable and fully 777 (at this time).
Please also note that the maximum php upload size is 7mb, well above the ~350kb size of the upgrade.
Thank you!