Jump to content

SC36DC

Clients
  • Posts

    526
  • Joined

  • Last visited

  • Days Won

    2

Reputation Activity

  1. Like
    SC36DC reacted to media in Videos Support   
    I do not understand some of the app developers.
    We depend on their work, and they need to communicate with us if they are going to be away for a while...
    We are running live sites and this information is very crucial for us.
    If we know they are going to be away, we will hold the upgrades until they come back...
    Anyway... just a few words...
  2. Like
    SC36DC reacted to Randy Calvert in Editor | Different toolbar when replying vs creating a topic   
    When using Firefox was the browser in full screen mode?  If you want to see what we are talking about… try resizing the browser window to be less wide. Eventually buttons will disappear when you reach the medium width (like tablets) and even more will disappear when they reach the small width (cell phones).  
  3. Like
    SC36DC reacted to Olivia Clark in Invision Community Insight: July release next week   
    ☀️ Welcome to this week's Invision Community Insight! ☀️
    Thank you for checking out this weekly update. I hope you have had a lovely, productive week.
    This week's updates from the Invision Community team are below. 🙂 
     
    Current Happenings
    New Version
    Our latest July beta is ready! Upgrade to the official July release next week. 
    As with all beta releases, upgrading your community is at your own risk. Please make sure you backup before upgrading! 
    Here is what is slated for the July release, version 4.7.12. https://invisioncommunity.com/release-notes/
     
    On Deck

    Release Chat
    Our July release chat will be happening at the end of the month. Join us live if you can or catch the video and discussion in the converted topic after the event. 
     
    Finally, for those that like to see what we are up to line by line, here is the changelog for the week for version 4. Changes are limited for now as we focus attention on version 5. More information will be shared about version 5 at a future date. 
    Changelog
     
  4. Like
    SC36DC reacted to Adriano Faria in Videos Support   
    @Michael.J, take a look:
    That's why people can't add videos, etc. Basically, your app hasn't the data / extensions.json file because you added them before IPS 4.4.
    You will have to delete at least one of your extensions and add it back in order for the app works again. This will create the data / extensions.json.
  5. Like
    SC36DC reacted to media in Videos Support   
    @Michael.J is not around. Can someone help us to fix these 2 problem????
    This is the problem code I have pinpointed.
            /* Video description */
            $return['description'] = new \IPS\Helpers\Form\Editor( 'video_description', $item ? $item->description : NULL, FALSE, array( 'app' => 'videos', 'key' => 'Videos', 'autoSaveKey' => 'videos-video', 'attachIds' => ( $item === NULL ? NULL : array( $item->tid ) ) ) );
  6. Like
    SC36DC reacted to media in Videos Support   
    There are more problems... Cannot add new videos...  The app itself has so many bugs needs to be updated...
  7. Like
    SC36DC reacted to Randy Calvert in Malware/Redirect/Upgrade Help   
    Moving to cloud would remove any infected files because they don’t use the original raw files provided by you. They want the source files to get to the uploads folder and the folder with third party resources in it.  The main IPB core files with source code are not used. 

    So in a majority of the cases it should fix it. But for example if your theme was edited, that might be carried over too. 

    It depends on exactly what is injecting the bad code. That’s why it’s hard to give you a simple yes/no answer.  It depends on what is actually the root cause of your problem.  But if it’s on the cloud and having issues still, they should be able to help isolate where it’s happening. (For example having you switch to a default theme to see if it fixes problem.)
  8. Like
    SC36DC reacted to Marc Stridgen in Malware/Redirect/Upgrade Help   
    No problem at all 🙂 
  9. Thanks
    SC36DC reacted to Marc Stridgen in Malware/Redirect/Upgrade Help   
    There have been answers on your tickets there. I see you are waiting for an answer on of those as a follow up question. It can take a couple of days for some queries to be responded to. Please bear with us.
  10. Like
    SC36DC reacted to Marc Stridgen in Malware/Redirect/Upgrade Help   
    Look forward to getting you over 🙂
  11. Like
    SC36DC reacted to Randy Calvert in Malware/Redirect/Upgrade Help   
    Marc and Olivia do a good job with making the migration go pretty well.  They've got it down to a science!!  
  12. Like
    SC36DC reacted to Marc Stridgen in Malware/Redirect/Upgrade Help   
    We can certainly get you sorted out
  13. Like
    SC36DC reacted to jesuralem in Malware/Redirect/Upgrade Help   
    Moving to cloud hosted would most probably fix the issue (except i fou export/import your theme as the faulty links are probably somewhere in its code).
    But seriously this is like switching car to a long-term rental because you have a flat tire.
  14. Like
    SC36DC reacted to jesuralem in Malware/Redirect/Upgrade Help   
    and yet some of us can't afford a Ferrari, even a rental (plus there are many situation where a Ferrari won't go where your old nissan goes) 🙂
  15. Like
    SC36DC reacted to Marc Stridgen in Malware/Redirect/Upgrade Help   
    Only the old car was an old nissan with dodgy wheels that kept throwing out the tires, and the rental is a Ferrari, with a set of secret ninja mechanics that change flat tires without you having ever known they were flat in the first place
  16. Thanks
    SC36DC reacted to Randy Calvert in Malware/Redirect/Upgrade Help   
    If they got in via wordpress, in theory moving to the cloud should be fix the problem. If the problem was the Wordpress SSO AND if you moved it to the cloud, you might have problems. But given I have not seen similar issues for the plugin itself, my guess would be it was Wordpress itself that was the initial compromise vector. Moving to cloud should be good. 
  17. Like
    SC36DC reacted to Wolfie in Malware/Redirect/Upgrade Help   
    If you're using the default skin that comes with the software, then I recommend seeing if any of the skin templates have been altered.  Also, check the various 3rd party apps you have installed (if any) to make sure that they are legit.  It's quite possible that something is happening internally (not guaranteed, but better to check and be sure).  If the skin is a 3rd party skin, ask the author if they'd be willing to examine the skin to see if it's been altered in any malicious way.
    Assuming that everything is clean internally, it's time to look outside of the IPS suite.  Have you installed anything else on your domain that isn't party of the suite?  Subdomain, another URL for a different type of page, etc.?  If so, check the contents there to see if anything has been maliciously added.  If not, then you may need to contact your hosting company for assistance in figuring out how someone was able to install malicious code on your site.  There could be a security update they need to install or a setting that needs to be changed.
    Before doing ANYTHING though, download a full backup of EVERYTHING!  (Full database and all the files for your website.)  This will serve two purposes.  One is in case something more goes wrong, you can restore and retry.  Second is that you could provide the files (and/or data) to someone you can trust to look through and see if they can find anything malicious.
    Better safe than sorry!
  18. Like
    SC36DC reacted to Randy Calvert in Malware/Redirect/Upgrade Help   
    Yes via FTP and overwrite anything.  
    All the current images and data would be safe.  The data is in the database and user uploaded images would not be in the files downloaded from the client area.  You're replacing IPB core system files, not the user generated ones.  
  19. Like
    SC36DC reacted to Marc Stridgen in Malware/Redirect/Upgrade Help   
    I would just upload fresh of those files from your client area. If they then are marked again, it would seem you are getting false positives, so would need to whitelist those
  20. Like
    SC36DC reacted to Miss_B in Malware/Redirect/Upgrade Help   
    Have you checked the contents of those files?
  21. Like
    SC36DC reacted to Randy Calvert in Malware/Redirect/Upgrade Help   
    Run a diff between the suspected file and the same file from the client area. That will tell you if the file was actually modified. 

    If there is no difference between the two, it’s a false positive issue with the scanner. 

    If you for some reason can’t do an auto update, download a set of files from the client area, upload them, and run domain.com/admin/upgrade. 
  22. Like
    SC36DC got a reaction from Mark Dewhurst in Videos Support   
    I am having the same problem. I checked my DB, and mine don't even have the videos_extra_cached column. I added it myself under the extra_videos_cached row, copied the settings, but I am still getting the error when trying to post a video. Could I please get some help with this @Michael.J
  23. Like
    SC36DC reacted to Matt in Scared and overwhelmed   
    I’ll PM you. 
  24. Like
    SC36DC reacted to Randy Calvert in Forum down after upgrade - please help.   
    Try using recovery mode to disable all third party applications. 
     
    Once disabled, you can login to the ACP and enable applications one by one to find your culprit. 
  25. Like
    SC36DC got a reaction from Adriano Faria in Filter a thread to view content posted by user/yourself?   
    I'm sure they do, it's a IPSFocus theme. Thanks again!
×
×
  • Create New...