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Chris Bell

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  1. Sad
    Chris Bell got a reaction from The Old Man in Upgrading IPS is like root canal   
    @opentype
    no one asked you and no one cares what you think!
    when you bear any responsibility for my business maybe i ll ask your opinion, meanwhile you dont!
    and this is a private support area in which you are trolling over our complaint just so your post count goes up even if it has no merit to the topic!
    if i need advice about my personality ill see a shrink; im here to speak to the business owners not you!
     
  2. Like
    Chris Bell got a reaction from FZ in Upgrading IPS is like root canal   
    by design smtp protocol doesn't require authentication when sending mail off the host;
    you cannot authenticate an unknown mail server to another unknown mail server!

    you can authenticate as a client but not as another mail server trying to deliver mail to another hence no authentication required! 
    its also by design and no accident that port 25 is open and doesn't restrict who can connect to it!
    as such anyone can terminal into any mail server and send mail right off it with no restrictions or interference,
     
    if you also allow unrestricted smtp traffic out; you're mail server will become a hornets nest for spammers in -5 minutes your server will get black listed!
    there a good reason providers restrict smtp protocol and port used by it!
    smtp do too its natural vulnerability by design is used in a server to server communications with ip restrictions in any secured environment,
    you cannot seriously expect providers to simply allow this out of the blue because IPS decided to promote some new mail relay provider no one heard of!
    https://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol 
    mine too? 
    he is 100% correct being upset over this, and so am i!
  3. Like
    Chris Bell got a reaction from FZ in Upgrading IPS is like root canal   
    @opentype
    no one asked you and no one cares what you think!
    when you bear any responsibility for my business maybe i ll ask your opinion, meanwhile you dont!
    and this is a private support area in which you are trolling over our complaint just so your post count goes up even if it has no merit to the topic!
    if i need advice about my personality ill see a shrink; im here to speak to the business owners not you!
     
  4. Haha
    Chris Bell got a reaction from Meddysong in Upgrading IPS is like root canal   
    Dll when things work for you with this new service and 4 years down the road someone decides to just like that pull that support off for your convenience!
    without letting you know or considering the consequences this will cause; just to promote ones other service!
    do us all a favor and go troll someone else thread!
    my solution is simple... i have no more time to spend over what i have already the past few days!
    you want to promote someone's business do it on your own dime and time!
    i will pay a third party to fix this ridiculesness  IPS decided to pull, 
    i will be sending IPS the bill for reverting this back!  
    if IPS respects our time and investment in them all these years they will pay this bill; we will not be renewing our contracts before this bill is paid!
    can you guys tell how furious i am; you guys in support should know very well!!!
    i bet most of the customers aren't even aware yet!
    you've gone too far with this!
    Revert this back!
  5. Like
    Chris Bell got a reaction from DesignzShop in my grief   
    Thank you Lindy ❤️
    see... this why you're simply the best!
    (i cant even fathom working with someone else; now stop suggesting pls it wont happen ? )
    i am very very happy to learn these issues are on IPS road map,
    i know with my background i'm a bit of an odd bird when it comes to systems and architecture;
    it was bit like teething in our early days when we presented our architectural goals,
    very happy to see more customers (IPS included) run customized split implementation these days 
    as i was under the impression most of this is still considered out of the box;
    for most parts i try to smooth things out with our IPS developer who we trust!

    i should probably be more efficient and much less stressing for me if i reported these issues as they arise,
    the reality is with all good i intentions and i do mean that; it slips away during the day until you run into it again the next time,
    and again its like a broken record i want to report it but somehow it slips away until things pile up to the point where a collection of many little things happens too often and we get something like this post

    in my defense i have reported at least one or two minor issues recently,
     
    ATB
    Chris
  6. Thanks
    Chris Bell got a reaction from Lindy in my grief   
    Thank you Lindy ❤️
    see... this why you're simply the best!
    (i cant even fathom working with someone else; now stop suggesting pls it wont happen ? )
    i am very very happy to learn these issues are on IPS road map,
    i know with my background i'm a bit of an odd bird when it comes to systems and architecture;
    it was bit like teething in our early days when we presented our architectural goals,
    very happy to see more customers (IPS included) run customized split implementation these days 
    as i was under the impression most of this is still considered out of the box;
    for most parts i try to smooth things out with our IPS developer who we trust!

    i should probably be more efficient and much less stressing for me if i reported these issues as they arise,
    the reality is with all good i intentions and i do mean that; it slips away during the day until you run into it again the next time,
    and again its like a broken record i want to report it but somehow it slips away until things pile up to the point where a collection of many little things happens too often and we get something like this post

    in my defense i have reported at least one or two minor issues recently,
     
    ATB
    Chris
  7. Thanks
    Chris Bell reacted to Lindy in my grief   
    Chris - there's a lot of info flying around here, so I'm sorry if I'm misunderstanding your goal. We actually have a lot of customers now that don't buy the forums app at all. Some use Commerce only, but most use Pages and Commerce. As noted, the forums are not required for... well, anything beyond forum-y stuff. Unless you've required a purchase, registration should always be available at <yoururl>/register (https://invisioncommunity.com/register for example)
    We totally agree about the gift card / guest scenario and it is in fact on our roadmap. I can't recall offhand if this is on the 4.4 list, but I can say there are many, many improvements to Commerce in 4.4. 
    Don't let this sort of thing fester, Chris. Hit us up and pitch your use case and what you're trying to accomplish - some people use the software for some crazy cool things (the craziest that comes to mind is an ambulance dispatch system) - give us the chance to tell you if there's a built in solution, if we're able to make an accommodation or even if it's "sorry, no can do!" 
    We run split installs ourselves -- this community powers the site and forums; another Commerce-only install powers the cart, support and client area. We have very few customizations (other than things like a hook to make PM view wider... ha! I slay me) to make that possible so we can upgrade with every release just like you do. 
     
  8. Like
    Chris Bell reacted to TheJackal84 in my grief   
    the only way a cc can be verified is via purchase, even paypal like a 1 cent payment to verify your card, some companys take a dollar and will refund it when you comfirm the code they left with the purchase then they will verify your card
  9. Like
    Chris Bell reacted to TheJackal84 in my grief   
    you could do loads $1 sign up fee to be a member or, Special 1 month vip $10, 1 year vip $80 etc etc the choice is yours, just fill in the product settings as you see fit
  10. Thanks
    Chris Bell reacted to Tom S. in my grief   
    Just turn off 
    Isn't that what you want?
  11. Thanks
    Chris Bell reacted to Tom S. in my grief   
    Commerce > Store > Settings > Purchase Settings

    You don't have this option?
  12. Like
    Chris Bell reacted to TheJackal84 in my grief   
    the forums is not needed to charge to sign up, You could just create a package called sign up in commerce then force users to make that purchase when registering, No forums app needed as registration is in the core app

  13. Confused
    Chris Bell reacted to opentype in my grief   
    Says who?
    Seriously, why do you make stuff like that up? It doesn’t say this in the Guides. You haven’t tried it out (as I just have with a standalone Commerce shop) or you wouldn’t make such claims. You have no good reason to claim this. If anything you might ask, whether the functionality might be connected this way across the apps. 
    So again: The option is a Commerce option in connection with the Core (which handles registrations). It works completely independent from forums or any other app. And it is off by default as I now also checked again. So if you see this in your shop, you have limited your Commerce store yourself this way – probably accidentally. That can happen. But you can just acknowledge that instead of making false claims about it. 
  14. Thanks
    Chris Bell reacted to opentype in my grief   
    No, this was not ”addressed“. It was never an issue. Commerce is an optional app for the suite. Of course installing it doesn‘t stop users to register accounts, e.g. to use Forums, Pages and so on. That would be insane and was never the case. And I am also pretty sure that the Force A Purchase option is turned off by default. So if its on in your store, you have turned it on.
  15. Thanks
    Chris Bell reacted to opentype in my grief   
    Of course you can.
    (Unless you turn on the option to force a purchase in the Commerce settings.) 
     
  16. Thanks
    Chris Bell reacted to Lindy in my grief   
    Sorry for your disappointment, Chris.
    For what it's worth, no one person at IPS writes the product roadmap. I assure you that there's no secret society, whispers or handshakes; when a suggestion comes up, there is a multi-level vetting process that ensures all angles are accounted for: can we develop it? can we sell it? can we support it? Things do not generally just get added willy nilly these days - no matter who you know.  ?  
    Regarding PMs, I would hope that you are already aware that you can in fact search PMs.
     
    This does not drill down to specific messages, which may be the crux of your concern. I don't think we're adverse to exploring this, it's just not regularly come up as a "must have" and to be honest, I'm not sure it's typical to have 1000 messages in a single conversation. 
    I'm not really sure I understand your contention regarding the "desktop view." It looks and behaves like similar systems such as Facebook messenger, for it is in fact a messenger and is not really intended to behave like an email client.
    Regarding addons - we allow extremely deep integration with the framework. It's frankly a double-edged sword at times in that third party authors have a lot of flexibility, but because of that, we can't always "sandbox" modifications the way Apple can -- meaning, an app on your iPhone isn't going to break your entire iPhone as Apple does not allow third party developers to interact with the device or OS on that level. With that said, hopefully in 4.4, we will have - and require third party authors to use - an IPS hosted versioning system. This means that when an author updates their resource, it will show in your ACP as an available update. Now, this doesn't guarantee a resource will be updated to address any compatibility issues, but it should go a long way in minimizing the need for customers to go down their list of resources and check each listing in the marketplace. 
    While I personally don't do a lot of web browsing on mobile - the fact is, 66% of all web users do and that number is steadily rising. Mobile has been a strong focus and for good reason - it's kind of a big deal and I can say with complete confidence that you would be in the overwhelming minority of "people that pay the bills" (for which we're appreciative) that are unconcerned with mobile. ? 
    As I've said many times in the past - we don't develop for our own personal interest; we develop for the customer-base at large. If we had a large segment of the customer base that wanted an email client-esque experience with the messenger, we'd of course prioritize accordingly. A growing number of clients wanted alternate search options, for example, so -- we [finally] did it. We need to focus on providing current/modern technology that empowers community operators to remain relevant themselves via a solution that engages an audience accustomed to a social media type experience. So, respectfully, things like social promotion features and integration, clubs, revenue generation, mobile experience, etc. unfortunately do take precedent over accommodating more limited use cases (comparatively) like using the PM system as an expansive helpdesk (Commerce has helpdesk functionality.) 
    I can tell you're frustrated and something has been festering, so I'm glad you got this off your chest - we appreciate the feedback. If, however, you really feel our direction with things like responsive technology/mobile support and the items I've mentioned that promote social engagement, clubs, monetization, etc. is "the wrong direction" - I know you don't want to hear this, but I really feel you'll continue to be disappointed with our platform. While there are many "basic" things we would like to do (and eventually will), including spruce up the reporting and PM systems - nothing else matters if you can't keep your existing users engaged and capture new audiences, so that's where we feel customers want us to place the most attention. We're always willing to stand corrected and we have not been around for 16 years by discounting customer feedback. Nonetheless, we know we can't be everything to everyone, try as we might. 
    I wish I had a "sure, we'll do that!" magic bullet fix for you. I will check into the feasibility of contextual message searching in PMs though - that would be a handy feature. 
    Thanks for sharing your time and feedback with us. I'm sorry again for your overall disappointment and wish I could do more to help. Hopefully you'll stick with us, but I wish you the best of luck on whatever path you choose. 
  17. Thanks
    Chris Bell reacted to Ramsesx in my grief   
    The topic starter is right, cutting desktop functionality is always a bad move and it doesn't matter how the mobile counts are. The decision to remove pagination in personal messages on desktop view was wrong, it's just that simple.  If we follow the path how facebook is doing it all, then the next thing to expect is a removed pagination on topics?
    Please don't get me wrong, mobile is important. But not at the cost of the desktop users. 
    0/10 for civility
  18. Like
    Chris Bell reacted to DesignzShop in my grief   
    Not sure if this will help Chris but when issues like this arise I've found it about a 100 times more productive to drop @Lindy a line or two or three ? Keep in mind there's a person that deals with issues or concerns that should be dealt with outside the scope of what this forum was really designed for. And TBH, he's really a pretty fair person, when he's not driving a gm product around anyhow. GM guys and their bloated egos you know ? 
  19. Like
    Chris Bell got a reaction from sadel in It’s Impossible to live with this!   
    Doing great Lindy, Thank you
    Imo I think you’re reading the map wrong,
    Allot of the guys who hang around here and send you feedback daily are web dev’s,
    For them any new function, function integration, or any new gadget is a fun challenge I completely sympathize with as a tech,
    This doesn’t reflects necessarily  real world conditions!
    real world conditions are…
    For example this specific issue has been bothering me from day one; yet I only now come forward and express how I’m unhappy with it,
    So my first thoughts were IPS will fix it! IPS didn’t! I don’t really have the time or luxury to focus on IPS perfections; I was sure this should come up by now,
    Many of us simply don’t have the time to stop everything and open something like this thread every day,
    it’s just not feasible for most of us who opt to pay for CMS support services instead of using an open source platform,
    just because people don’t voice their discontent doesn’t imply things are good!
    In the beginning I had more time and was more focused and involved in implementing IPS initially;
    Since I am focused back on my own work; we have two IPS professionals working with our team,
    For me to post this is going way out of my way; I will need to dedicate few hours and immediate attention if I want this to be taken seriously,
    if I got to this point maybe one should consider reading between the lines,
    FYI: No inbox in the world operates out of the left side window,
    from every online service to outlook and personal clients!
    All use the right side pane as the wide pane and left as the quick access area;
    in most you can divide the main window to give more room to the left preview/settings,
    why reinvent the wheel and then insists its good being square?
    it is nice that our end users get the best and latest technology available to them;
    at  the end of the day it is still a tool i pay for to make my life easier not the other way around!
     
    Best regards,
    Chris
  20. Haha
    Chris Bell reacted to Adriano Faria in Who We Are - IP.Board 4.x   
    Well, I usually tend to ignore all the drama and go straight to the point. If the current version isn't good enough for you, you can either:
    1 - Uninstall it and download again the previous version, which has issues and your "elementary features"
    2 - Wait for Raw's return to add back yoyr "elementary features", because I won't. 
    That's all you'll got from me. 
  21. Haha
    Chris Bell reacted to CP in Who We Are - IP.Board 4.x   
    Why not just remove your post and put a smilie face up and say all is great and call it a night and post about this problem tomorrow. 
     <---- use this one.  
  22. Like
    Chris Bell got a reaction from Derzhis in It’s Impossible to live with this!   
    left side is simply quick access; ive never seen any inbox listing messages inside the left pan and nothing on the right,

  23. Like
    Chris Bell got a reaction from Derzhis in It’s Impossible to live with this!   
    It’s Impossible to live with this!
    I don’t think I need to expand, do i?

    At the least this should optional where the full wide view is default, not the other way around!
    Top this with search not working properly and simple yielding junk result on top of this slim window,
    when the rest of the page is just empty for no reason, i can do a normal search and i cant do a visual search either!
    @Lindy
    I’m sorry… but you’re guys seem to be too infatuated with mobile application style implementation;
    totally neglecting productivity achieved in v3, that’s completely lost now in IPS4; in so many aspects!
    Please it’s enough with this mobile view movement,
    you’re doing same thing MS did with Win10 which I personally will never use!
     
    Chris
  24. Thanks
    Chris Bell got a reaction from crabpaws in It’s Impossible to live with this!   
    Doing great Lindy, Thank you
    Imo I think you’re reading the map wrong,
    Allot of the guys who hang around here and send you feedback daily are web dev’s,
    For them any new function, function integration, or any new gadget is a fun challenge I completely sympathize with as a tech,
    This doesn’t reflects necessarily  real world conditions!
    real world conditions are…
    For example this specific issue has been bothering me from day one; yet I only now come forward and express how I’m unhappy with it,
    So my first thoughts were IPS will fix it! IPS didn’t! I don’t really have the time or luxury to focus on IPS perfections; I was sure this should come up by now,
    Many of us simply don’t have the time to stop everything and open something like this thread every day,
    it’s just not feasible for most of us who opt to pay for CMS support services instead of using an open source platform,
    just because people don’t voice their discontent doesn’t imply things are good!
    In the beginning I had more time and was more focused and involved in implementing IPS initially;
    Since I am focused back on my own work; we have two IPS professionals working with our team,
    For me to post this is going way out of my way; I will need to dedicate few hours and immediate attention if I want this to be taken seriously,
    if I got to this point maybe one should consider reading between the lines,
    FYI: No inbox in the world operates out of the left side window,
    from every online service to outlook and personal clients!
    All use the right side pane as the wide pane and left as the quick access area;
    in most you can divide the main window to give more room to the left preview/settings,
    why reinvent the wheel and then insists its good being square?
    it is nice that our end users get the best and latest technology available to them;
    at  the end of the day it is still a tool i pay for to make my life easier not the other way around!
     
    Best regards,
    Chris
  25. Thanks
    Chris Bell reacted to opentype in CAPTCHA for posting guests "Guest has reported something"   
    It’s already an option. You just need to turn it on in the Captcha settings. 
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