SeNioR-

Forum moderation management used to be straightforward. It was commonplace to assign a moderator to a single forum. They would be responsible for enforcing the rules, removing spam and generally modelling the behaviour you wanted to see within your community.
As community management has matured and moderators are tasked with roles based on knowledge, help and support, there is a need for more nuance in managing topics within your community.
For example, you may have specialists or teams of specialists who help answer questions about development, sales, or support. Topics that require this help may be posted anywhere within your community.
Indeed, this feature was inspired by a need in our own support community to ensure customers get the right help from the right team member. We have questions on feature sets, purchasing, and support requests, each requiring a different team member. It is not enough to hope that the right person sees the topics; they must be assigned to ensure excellent service.
 
What are the benefits of this feature?
The ability to assign a topic to a single moderator or a team of moderators ensures that each topic gets the best outcome regardless of where it was posted.
Having topics assigned helps moderators deal with issues quickly, as there's clarity over which moderators should handle the topic. It also helps keep your community team accountable by having the ability to monitor their workload and get statistics on the time it takes for your team to reply. These statistics also help the community lead assess quality control.

 
How do you use this feature?
There are two ways to assign a topic to a moderator or team of moderators. You can assign a topic when replying to it or do it from the topic's action menu.
Once assigned, the assignee can review their assigned topics via the Moderator Control Panel and see which are assigned to them via the list of topics. Each moderator will receive a notification informing them they have a new assignment.

Those with permission to assign topics to others will see all the assigned topics and who they are assigned to when reviewing the list of topics.

The Admin CP contains a list of all assigned topics and also allows you to create and manage teams of moderators, such as "Sales Team" or "Developers."

Finally, once the topic has been managed successfully, the moderators can remove themselves from the assignment completing the task.
Assigning a specific topic to a single person or team in a busy online forum is a strategy that can enhance the effectiveness of the forum's management. It promotes efficiency, expertise, consistency, and accountability, which are vital for maintaining a vibrant and respectful online community.
We hope you are looking forward to this feature and look forward to any comments you may have.

Finally, one of the most requested features for clubs in Invision Community is coming with our March 2024 release: Pages databases in Clubs.
You may be surprised to see a new feature being introduced for Invision Community 4 during our flow of news for Invision Community 5, but as we're committed to Invision Community 4, we wanted to continue to bring optimizations and improvements to the platform.
What is the benefit of this new feature?
Clubs enable communities to host multiple micro-communities with many benefits. Clubs allow more specialized and focused discussions on specific topics. This can lead to higher-quality content and a deeper exploration of niche subjects that may get overlooked when posted on a busy forum. Clubs also offer the ability to tailor the community experience based on the needs of that community. That customization is what this feature focuses on.
Pages is a powerful application that allows truly custom layouts for content areas. Simply by adjusting templates, you can create a news feed layout (it is what we use for this news blog area!) or something even more customized to your needs.
The March 2024 release allows you to create Pages database categories directly inside clubs, including custom fields and templates.
How does it work?
Setting up your Pages database to allow clubs to use categories is simple. Simply allow categories to be created within clubs when creating or editing a database.

Once that is done, club owners can add a Pages database category to their club in the same way they can add topics, galleries, etc.

Once the Pages database category has been added, you can then add content as you would any other club area with the added features of Pages, including custom templates and custom fields.
This example club uses a custom Pages database listing template to show the articles in a custom format along with custom field data.

Likewise, viewing an article in this example club showcases the use of custom templates to present the content differently from the standard topic templates Invision Community uses elsewhere.

Allowing Pages database categories inside clubs brings the opportunity for more complex custom areas making use of multiple custom fields along with truly custom layouts using templates. This is a great way to bring additional areas, such as news articles, into your club areas to compliment discussions.
We hope you enjoy this feature, and if you have any comments, please leave them below!

Live Topics in Invision Community 5
Introduced last year, Live Topics are an innovative way to host live chat and question-and-answer sessions, complete with the option for live video integration. Live Topics effortlessly transform these events into permanent forum topics once the event concludes, allowing your members to not only interact in real-time with the rest of your community, but also continue the conversation far beyond the events conclusion.
As part of Invision Community 5, Live Topics will ship with a brand new design, rich-text editors and dynamic reactions. Let’s take a look at all three improvements, starting with the new design.
 

Full-screen, 3 column layout
When viewing a live topic, you’ll be taken to a new, minimal, full-screen, 3 column layout which provides plenty of space to simultaneously view your video, question-and-answer list, and live chat columns all at once. The width of the video can easily be adjusted using a simple drag and drop handle, allowing your members to shift their focus between the video or the question-and-answer list depending on the moment.
Resize.mp4
 
The second column holds a list of dynamic question-and-answer discussions, while the third column boasts a redesigned chat area that more closely resemble an app-like experience.
  Questions-and-chat.mp4  
For smaller devices such as tablets and mobiles, the video is always visible at the top of the page. The question-and-answer list and live chat collapse into their own tabbed area to conserve space.
Mobile.mp4
 
 

Rich-text editors
Text fields in Live Topics have been upgraded to CKEditor, allowing for greater flexibility when it comes to formatting text or posting emoji’s.
 
Richtext.mp4
 
 
Reactions
Reactions have been added to live topics for both the question feed and the live chat. Reactions update dynamically in real-time, offering valuable insights into the content your community deems significant in the moment.
Reactions.mp4
 
A lot of thought has gone into transforming Live Topics into a much more user friendly experience. The refreshed, modern design combined with new real-time features make Live Topics a fantastic solution for hosting real-time community events, and we're looking forward to shipping these updates alongside Invision Community 5 later this year.
 
 

Bring your community to life with the latest live community features coming to Invision Community 5.
Last year we introduced new features that immediately showed who was currently reading a topic and who was replying. This feature leveraged new technologies to connect members with each other instantly.
In this blog post, we'll delve into the latest live community features for Invision Community 5 and explore how they enhance our sense of togetherness within our communities. We'll examine how these features instantly notify us about new events, updates, or interactions and how they contribute to a shared sense of presence.
These features go beyond the static posts and comments we've grown accustomed to and introduce a real-time element. Whether you're part of a support community, a gaming forum, or a professional network, these features will have you feeling like you're interacting with other community members simultaneously, fostering a strong sense of shared experiences. 
 
 
Posting
We've all been involved in a busy topic where you're keen to see what replies your latest post has. Select packages on Invision Community 4 can see who is active on a topic and who is typing, but you have to hit refresh to see the new posts added to the topic. If you're anything like me, then you hammer refresh until something new appears.
With Invision Community 5, this is no longer a problem. As you interact with a topic, new replies are automatically added to the topic without needing to refresh. This one feature brings the conversation to life, and you get a real sense of other members interacting with the topic at the same time as you.
 

 
Reactions
Did you drop a razor-sharp GIF or post something applause-worthy? Watch as others react to your content in real time with Invision Community 5. There's no need to refresh or return to the topic later to see who enjoyed what you wrote.
Getting rewarded for your content is gratifying and encourages you to post more and show your appreciation for other's content via reactions.
Notifications
Notifications have long been a valuable way to be notified when anything important happens in your community. It may be that someone has quoted your content, tagged you in a post or started a new topic in a forum you're following.
With Invision Community 5, you can watch the notification count rack up in real time, alerting you to new events that you may otherwise miss as they happen.
 

 
We hope that you've enjoyed reading about these new features and look forward to them coming to select packages for Invision Community 5. They provide a sense of togetherness and immediacy, making it feel like we're interacting with fellow community members simultaneously. 
We're keen to hear what you think, please leave a comment below.
The features discussed in this announcement will not be available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
 

The Marketplace is closing on October 30th 2023. If you haven't already read the announcement, please read it first.
As our Marketplace prepares to close its doors, we want to ensure a seamless transition for our customers. To facilitate this process, we're introducing a new 'license key' system to allow you to transfer your purchases to the third-party developer website in a privacy-conscious way.
On the 'My Purchases' page, you'll find an improved layout displaying each resource you've purchased from the Marketplace. This includes the original purchase date, the expiry date (if applicable) and the current renewal term (if applicable).
Additionally, we've added two new enhancements. First, you'll notice the purchase-specific license key (depicted as XXXX in the screenshot). This license key is accessible to the third party author and can be provided to them through their website or other means. It enables them to confirm your payment for the resource and check its activation status. Secondly, we've added a link to their profile in the Providers Directory (if applicable).

You can find contact details and a link to the provider's website on their profile. We hope that these additions will help make the transition as smooth as possible.
 
Third Party Developers
Developers can now access the new 'My Sales' area, where you'll find a searchable list of resources that have had sales on the Marketplace. This list may include resources that were previously hidden.

Clicking on any of these resources will display a list similar to the old 'my paid files.' Here, you'll find detailed information for each purchase, including purchase and expiry dates. Additionally, the list now includes the customer's current renewal term, which may differ from the initial purchase due to pricing changes.
Furthermore, you'll notice the new license key, conveniently searchable in the top right corner. We've also made the list of purchases available in CSV format, allowing for easy integration into your own website or marketplace.

Please let us know if you have any questions and we hope these new tools will ease the transition from the Marketplace.

We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023.
 
Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we believe it is time to re-focus our efforts and resources to better serve your present and future needs.
 
We understand that change can be unsettling, but we are excited to share with you our new direction. We are putting our efforts into enhancing the newly introduced Providers Directory, a platform that will enable you to connect with third-party providers for a wide range of services, including custom development, community management/support, conversion services, and other valuable resources. Additionally, many providers will have independent websites you will be able to visit to explore and obtain existing and new premade resources.
 
More details are to follow soon, but we would like to highlight a few key points:
     • Marketplace renewals will cease effective immediately
     • New purchases will end September 15, 2023
     • The Marketplace will be removed in the October release and disabled on October 30, 2023
     • You will continue to be able to install and manage existing and new resources via the methods provided by their respective authors
     • You will be able to obtain a key for each of your current Marketplace purchases and provide that key to authors to transfer your purchases directly to the author
We invite you to visit the Providers Directory and start exploring the opportunities it offers. This will allow you to familiarize yourself with the database and the resources it will provide in greater depth. Many of the current Marketplace contributors have already created their profiles – please check them out!
Of course, this does not mean the end of aftermarket development with Invision Community. We are currently building new development tools for Invision Community 5 which have easier ways to add new functionality.
 
We want to express our sincere gratitude for your ongoing support and trust in Invision Community. We believe these changes will enable us to better position ourselves to continue moving forward in meeting the present and future needs of our customer base.
 
If you have any questions or concerns, please do not hesitate to reach out.
 
Thank you for being a part of the Invision Community family.
 
Update
We have posted our next blog covering the next steps for obtaining purchases from 3rd party developers.
 

As showcased in our past blogs, Invision Community 5 introduces a brand new, modern interface which brings improvements to performance, aesthetics and mobile usability.
An optional side navigation panel, new view modes, light/dark modes, customizable header layouts, a search modal and a mobile navigation bar are some of the things we've showcased previously. Today, lets take a closer look at some other miscellaneous changes that we've been working on while developing Version 5, including some of the code reductions and performance improvements that we've been able to achieve in the process.
For those of you who are developers, we'll also give some simple explanations of how (and why) we've implemented these changes.
 
Widgets
Sidebar widgets are perfect for displaying content feeds, featured members, announcements, advertisements and more on your page. In version 4 however, the widget column would often become an empty space once the widgets had been scrolled past:
  widgets-v4.mp4  
In version 5, widgets now stick to the screen once the last widget has been reached, ensuring your readers have more convenient  access to your widgets rather than a void space:
  sticky-widgets-v5.mp4  
 
Messenger
The Messenger is a great way to reach out to members when a private chat is more appropriate than a topic. Inspired by modern email clients, the messenger in Version 5 has been revamped with a full-height, sticky inbox, a longer message snippet, mini profiles and a more polished UI - all with a 25% reduction in CSS and a 100% reduction in Javascript.
messenger-v5.mp4
 
Sticky elements
We've mentioned sticky elements a couple of times now, so lets take a look behind the scenes at how they're created, and some of the performance improvements with Version 5. Traditionally, sticky elements were created using Javascript which would calculate the position of the element on the page and adjust it's stickiness every time the page was scrolled. Scroll events can be quite taxing for browsers, and when it comes to Javascript, the less, the better (especially when aiming for great page speed scores)!
With that in mind, all sticky elements are now handled using sticky positioning via CSS, which is a native and much more performant way of controlling these elements. We've been able to replace an entire 400 line Javascript component with just 3 lines of CSS.
 
Grids and Masonry
Grids have previously been handled in a similar fashion. Javascript would scan all elements within a grid to determine how many could fit on a single line, and would then shuffle these elements into position after the page was loaded or resized. CSS has since introduced its own grid properties, which has allowed us to replace more than 350 lines of Javascript with just a few lines of CSS, resulting in more performant page rendering and nicer looking grids (especially on small-medium displays such as mobiles and tablets).
 

 
Fun fact: We first introduced a similar performance improvement to "masonry grids" in our Gallery update from January this year, by replacing more than 400 lines of Javascript with, you guessed it, just a few lines of CSS.
 

 
 
 
Click targets
We wanted to make Version 5 as simple as possible to navigate, and one way of doing that has been by implementing larger click targets. Clicking anywhere inside an entry in a table or grid will now take you to that entry (you can still click on other links like normal within the click target, such as subforums or profile links). Click targets are optional and can be disabled via your theme settings if necessary.
 
click-targets.mp4
 
Data Lists (tables)
Speaking of tables, they too have been revamped. Tables automatically adapt to the space they've been assigned to (for those curious, this is done using CSS container-queries), so they're always neat regardless of the screen size, with no overflow or squashed layouts. Behind the scenes, the two columns below are created with identical code, yet they're quite different visually due to the size which they've been allocated. Even with these improvements, tables have received a 25% reduction in CSS.
 

 
Profiles
Profiles have been polished for Version 5 and include some nice improvements such as sticky widgets and tabs. 
profile-desktop.mp4
 
On mobiles, the side column collapses into a carousel, and the sticky tabs allow you to easily flick between content types without scrolling to the top of the page.
profile-mobile.mp4
 

Tabs
You may have noticed in the above clip that tabs on mobiles are now scrollable, compared to a dropdown menu from version 4. We made this change to ensure that tabs are given more equal exposure on small devices, and have managed to reduce the CSS by a whopping 80%.
 
Carousels
Last and certainly not least, are carousels. Carousels are great for displaying large amounts of data in a confined space and they've been rewritten from scratch for version 5. Previously, a Javascript library was used to create the "scroll effect", however this has never been the smoothest experience on laptop trackpads and touch devices.
In version 5, carousels are powered by native smooth-scrolling and scroll-snapping, which results in a much nicer user experience, especially on touchscreens. We've been able to remove a staggering 95% of the Javascript, substituting it with just a few lines of CSS.
 
carousel.mp4
 
To be honest, we've only just scratched the surface here! In addition to these changes, we've modernized (and reduced code) in almost every component throughout the suite including avatars, cover photos, dropdown menus, forms, inputs, buttons, lists, off-canvas menus, side menus, columns and more!
Combined, these changes result in not only a significant reduction in code, but also a polished UI that performs smoothly on desktop and touch devices. We're excited to continue modernizing Invision Community well into the future as new technologies and techniques become available to us, and are looking forward to getting it in your hands in 2024.

Just six short weeks ago, Ehren hit record on a video that changed everything for Invision Community.
The blog was called "Introducing a fresh new vision for Invision Community 5," and it ripped up the rule book on what forums should look like and revealed a slick new look featuring a new forum home feed view and sidebar navigation.
A lot has been discussed, but we're not even close to done!
Before we bring you news of more features after Thanksgiving, I wanted to take a mid-season break to recap what we've seen so far.
First up was the introduction video, which gave a broad overview of the new UI Invision Community 5 would be sporting. Ehren takes us through many new elements, including the sidebar navigation, forum feed view, simplified post view and more.
 
 
Up next was a focus on dark mode, accessibility and mobile views. Invision Community 5 features the ability to have native dark mode without additional themes or complex variables to set up. Our aim with Invision Community 5 is to hide the complexities and technology and just let you focus on creating a great community experience for your audience.
 
 
Bringing complex theming to everyone was the message in the blog talking about the new theme editor. Now, you can make wide-ranging changes to your theme without the need to edit CSS or manage HTML templates, all driven by a smart and simple interface.
 
 
Next, it was my turn to talk about a new feature. I introduced two new features designed to help those who run support-based communities. Finding the most helpful answers and identifying community experts help your members do more with less time and frustration.
 
 
Last week, Ehren demonstrated our new icon and badge builder, which is an amazingly powerful tool to produce slick and professional badges along with the ability to customize your community further with emojis and icons for menus, reactions and more. Building ways to reduce the barrier to customization has been a strong theme for Invision Community 5.
 
 
Phew!
We can all agree that we've showcased a lot of impressive functionality coming with Invision Community 5 already.
But what does the future hold?
Lots! We have a lot of new functionality that we're putting the finishing touches on, and we can't wait to show you more. These new features further help to reduce noise in topics, make the community feel alive and bring long-needed updates to core components such as the editor. Not to mention, there is a significant update to Pages underway.
We also have a lot of less flashy updates, such as the new consolidated Feature/Our Picks feature, which is now a single feature.
 
Feature-window.mp4
 
An improved Moderators Control Panel brings a more uniform experience across deleted, hidden, and content waiting to be approved.
 

We're still on course for a release of Invision Community in early 2024 and can't wait for you to experience the future of forums.
What has been your favourite feature so far? I'd love to know; drop a comment below!

Long ago, back in the dark ages, forums used the number of posts a member made and how long ago they joined to demonstrate trust and experience.
Is simply posting a lot and being a member for a long time the best way to know which community members are experts?
And is there a better way?
We think so.
 
 
What makes an expert, and why are they important?
Community experts are the keystones to any thriving community. You probably recognise a handful in your community. They tend to be active regularly, are often the first to try and help others with their questions and help set a positive example within the community.
Wouldn't it be great if newer community members could discover who these super users were a little easier? These members trying to find their feet in a new community could follow trustworthy individuals, absorb the positive tone of the community, and even get help a little quicker.
In the past, forums have shown trust and experience through basic metrics like post count and the years since they joined. However, these metrics only show that the individual has been around a long time and posts a lot. It doesn't show that they are potential role models or helpful and trustworthy.
Community Experts with Invision Community 5
Invision Community 5 identifies these experts through metrics such as the number of solutions they have, the volume of 'helpful' votes on their replies, the speed of answers and more.
Each forum will have its own experts, so if you have a very broad community, someone who is very helpful in a particular area will show as an expert in that area only.
When a member has been picked as an expert, they'll receive an email thanking them, and they can then opt-in to be shown as an expert along with a regular notification or email with any unanswered questions in forums they are experts in.

I'm absolutely killing it in the Test Forum
Every few months, the experts are recalculated to reflect the organic way communities grow and change. After all, there's little point in showing that a non-active member is an expert. It might even encourage new community experts to keep up the great work and remain active longer.

Community experts have a badge shown with their posts, along with the option to follow them. Encouraging new members to follow trusted community members should be a core part of any community strategy.
Settings and control
Of course, not everyone should be labelled as a community expert, and perhaps, in very rare circumstances, an existing community expert could have a bad day and not represent the community well.
Invision Community 5 gives you the ability to set which groups experts can be picked from and offers you the opportunity to block existing experts, ensuring they won't be selected again in the future.

Over to you
All communities have to be purposeful and provide value. That value may be in close friendships, or it may be in getting answers for problems you have. Either way, locating the most helpful members will help develop trust, provide guidance and increase knowledge within your community.
For transactional communities such as support-based communities, experts are vital in providing timely answers and demonstrating credibility and expertise to others.
As always, we'd love to hear your thoughts. Please let us know in the comments.
 

Welcome to the second video of our sneak peak series! Today we'll be taking a closer look at the new Invision Community interface, including dark mode, accessibility improvements, performance improvements and the mobile layout! Before we begin, I should mention that this is a pre-alpha version of Invision Community 5, so some areas of the design may change before the official release.
 
New traditional header design
In our previous video, we showcased our new, optional side panel which formats your navigation into a vertical list. For those who prefer a traditional, horizontal header, here it is!

A much more compact header compared to version 4, the new design condenses the navigation bar into a single row, moving all sub-navigation items into dropdown menus. A new, optional area below the text logo allows you to add your website slogan or announce events such as anniversaries or holidays, and our new search modal provides convenient access to the advanced search filters from any page on your community.

 
Accessible interface
The main content area has been designed with accessibility as a priority. High contrast text colours and larger font-sizes help to make reading more comfortable and clickable table rows (which can be enabled or disabled via the Theme Editor) allow you to navigate between pages more easily. A visible focus ring significantly improves navigation for visitors who find it more comfortable to browse with their keyboard TAB key, instead of using their mouse (ie. visitors with conditions such as Parkinson's disease, or those who have temporarily lost function due to a broken arm).
 
Focus.mp4
Elements are highlighted while navigating with the keyboard
 
Dark mode
Dark mode has become increasingly popular over the past few years - so it's no surprise that Version 5 has been designed from scratch with both light and dark mode in mind. With version 4, it was necessary to manage two themes in order to provide a light and dark colour scheme. In version 5 though, all of that is handled by a single theme.
By default, your members will be able to choose their own color scheme preference: either light, dark, or system. System assigns a color scheme based on your system preferences - so if your device automatically switches to dark mode at night, your community will too! With that said, as an administrator, you also have the option to restrict your site to a single color scheme - so if you ONLY want to offer a dark theme, that's easily achieved.

 
 
Performance
Despite all of these new inclusions, the version 5 UI has been coded with significant reductions in both CSS and Javascript. We'll dive deeper into code reductions in a future blog entry, however two great examples are:
- Grids: which have had a 100% removal of Javascript and are powered by only a few lines of CSS, resulting in a faster rendering time, especially for users on slow connections.
- And carousels: which have had a 95% reduction in Javascript and now rely on native browser scrolling, for a much smoother experience on both desktop and mobile!
Additionally we've removed a number of helper libraries that are no longer needed with modern browsers saving even more.
 
Mobile UI
With an incredible amount of mobile visitors accessing the web, we’ve placed a huge priority on redesigning the interface to ensure it lives up to todays standards.
A new navigation bar at the bottom of the page provides convenient access to your activity feed, notifications, messages, a search panel, and navigation links. A conscious effort was made to ensure that this information was available within a single tap, and we found that a bottom bar like this was easier to interact with compared to icons in the header.

The mobile navigation bar from Invision Community 5
 
A goal of the mobile UI was to display elements that were previously only available on larger devices, while still maintaining a clean interface. For example, to improve navigation, we've added a scrollable breadcrumb list to the top and bottom of the page. To improve guest participation, we added Sign In and Sign Up links to the bottom navigation bar. These links were previously hidden within the hamburger menu, so we feel like this will really benefit those looking to improve registrations. And as demonstrated in last weeks video, profile information is now available within posts, comments and reviews on small devices.
We’re really excited for you to literally have a hands on experience with the new mobile interface of Invision Community 5, and we're interested to hear your feedback in the comments!

Forum platforms have a wide range of uses, from helping with support to sharing knowledge, ideation and social interaction.
Topics can span years, and once the initial explosion of replies has passed, the topic lives on in local search and search engines for future viewers to discover and get value from.
However, it's not always easy to get the best content from a very long topic.
You may have noticed that when you come to a topic seeking an answer, some replies are less than helpful.

How do I fix my Apple Watch? Like this!
It's common to find a lot of social content mixed in with useful replies. Jokes, GIFs and off-topic musings are all great while the topic develops organically in real-time. Having fun is critical to feeling a sense of belonging in a community. However, those coming to the topic a little later, say from a link Google has suggested, just want to get the useful content in the fastest way possible.
That's where 'helpful' voting comes in.

A very helpful reply
Invision Community can already mark a single post as the best solution for that topic. Still, not every topic gets a definitive answer, and some community strategies resist quickly marking a post as the best answer to encourage more discussion rather than effectively ending it.
Even when you have a definitive answer, there is often value in other highly rated posts offering more context, alternative solutions and more thorough explanations.
With Helpful voting, your members are encouraged to flag which posts they find helpful in the topic. When enough votes are added to a single post, they are suggested as a possible answer. You can also tune out the noise and view the most helpful replies only.
This is a powerful way to get the very best content from a topic in a short space of time.

Want to just view the most helpful replies? No problem.
If you eventually choose to mark a post as the definitive answer, the suggested post will be replaced with the answer you choose, but you can still see the posts voted as helpful to gain further context.
The helpful voting works independently from reactions, which tend to cluster around social content. Social media conditions us to add a like or funny reaction to content that gets an emotional response. Indeed, a lot of the most highly reacted content is funny content. Social reactions are valuable when building connections between community members but often don't reflect what is the most useful content.

The suggested most helpful post threshold is configuration via the Admin Control Panel.
Helping your members find the best content within topics helps them do more in your community with less time.
Forums continue to evolve, and while social content helps develop the community, content that solves problems and helps others is the rocket fuel you need to keep members and attract new audiences.
Helpful voting also feeds into picking Community Experts, a new feature for Invision Community 5, but we'll talk about that in a future blog.

A sneak peak at the new Community Expert badge
I hope you found this update ✨helpful✨, and if you have any questions or comments, let me know in the comments!

Welcome to the third video of our sneak peak series! Today, we're really excited to introduce you to the new Theme Editor!
Built entirely from scratch, the new editor provides an instant, live preview of your theme, as soon as you modify a setting. It's a zero-code approach to creating themes, and has been designed to ensure your theme adheres to your color scheme and looks great on every device, with very little effort. Let's take a closer look!
 
Paragraph 1.mp4
 
To the left of the editor, you’ll see a live preview of your community. You can navigate to any page, as if you were browsing your site normally. At the top left of the editor, you’ll find icons which change the theme between the light and dark color schemes. Below that are buttons which change the viewport size, from desktop, to tablet, to mobile. This is a really convenient way to ensure your theme looks great on every device, without needing to manually resize your browser window.
Lets take a closer look at the Color Palette.
Editing colors in version 4 was a fairly time consuming process. For example, modifying the color scheme from the default blue to another color meant that 26 theme settings needed to be changed. In contrast, the Version 5 theme is powered by just 3 colors: Primary colors are responsible for styling the main elements on your page, such as the Start new topic button. Secondary colors control minor elements, such as pagination links, while the Base color is responsible for controlling the overall tint on your site.
Clicking on these colors opens a color picker. Let’s change this blue color to yellow.
 
Video 2.mp4
 
You’ll notice two things have happened here. First, the preview window updated as soon as we modified the color. All elements which were previously blue, now use yellow, such as the Start new topic button. Secondly, the text color in our button has changed from white to black. This is our automatic contrast feature and it ensures our text is easy to read on our new yellow background, since white text may be more difficult to read for some viewers.
Below the color picker is a text box, with our color displayed in HSL. You can paste your own colors in this box, in any color format and that color will be applied to your elements.
 
Video 3.mp4
 
The Base color controls the tint of your backgrounds and text colors. Let's try a few examples to demonstrate how easy it is to recolor your theme.
 
Video 4.mp4
 
Next up are Logos! Invision Community 5 has three logo types: a text logo, an image logo for desktops and an image logo for mobiles. Let’s edit our text logo.
 
Video 5.mp4
 
After changing the text to “Theme Editor Demo”, we can see that the logo in our preview window updates instantly with our new text. Below that, we have multiple options to help us style the text logo, such as font-family These fonts are a combination of system fonts and web fonts. The web fonts are hosted locally on your site for optimal performance. Additionally, we can also change the font-weight and font-size. We might want a different font-size for mobile logos, so that can be edited too. We can see a live preview by changing our viewport to the mobile option.
If you’d prefer to use an image logo, you can assign it using the Image Logo options. Image logos are made up of 2 upload fields, one for the light theme and one for the dark theme. Below these upload fields, a slider lets you resize your logo so it fits neatly.
 
Video 6.mp4
 
Layout options let you assign the default layouts in your community. In our first sneak peak video, we showcased the new side panel layout, feed view for forum categories, and compact view for topics. These can all be enabled via the theme editor using a simple select menu.
 
Video 7.mp4
 
Lets explore some Color options! In the Header panel, we can see a list of elements we can customize. Clicking on an element opens the Swatch List, which is a list of 22 colors that are powered by the Base, Primary and Secondary colors from earlier. We have 6 "light" base colors, 6 "dark" base colors as well as various shades of our primary and secondary colors. Clicking on any of these swatches will apply that color to your element.
But what if none of these colors suit your requirement? That’s where the Color Picker comes in handy. Here, we can easily choose any color, or even paste in our own color like before.
 
Video 8.mp4
 
A major hurdle with themes in version 4 was customising the header. Depending on the complexity, this would typically involve modifications to both the CSS and HTML. That is a thing of the past with version 5! If we flick over to our Settings tab, you’ll see a brand new interface for customising the header. A new drag and drop feature allows you to easily reposition header elements without touching a single line of code.
 
Video 9.mp4
It’s an incredibly fun tool to play with, and we’re really excited to hear what you think!
Below the drag and drop area, we can customise the header further by using sliders to adjust its height, or we can enable navigation icons with a single click. Body settings let you can customise global elements such as the body background color, text colors, the max-width of your site, the font-family, font-size and more.
Editing Content boxes has always required code modifications in the past. Using this new editor, we can adjust not only the colors of the boxes, but also the borders and shadows. Theme editing has honestly never been this easy!
 
Video 10.mp4
And there you have it! Our brand new theme editor. With a few simple clicks and drags, we've been able to create a customised theme that looks great on desktops and mobiles, with a new color scheme, new logos, a customised header, new page layouts and restyled content boxes - all without touching a single line of code.
Speaking of code, for those of you who want to apply more advanced customisations, we’ve added a really convenient way to access your custom CSS file, via a new dialog box.
Video 11.mp4
And last but not least - the new theme editor is fully responsive, so even if you’re away from the desk, so you’ll be able to change colours and settings, upload new logos, redesign your header and even add your own code!
 
Video 12.mp4
 
Developing this new editor has been a lot of fun, and it’s even more fun to use. Themes have never been easier to edit and we're really excited for you all to get your hands on it so you can have a play for yourself - but for now, let us know what you think the comments, and we’ll see you next time!

Welcome to Invision Community 5!
Over the coming weeks, we'll be exploring a bunch of new features and improvements coming to our user interface including our brand new theme editor, a new mobile UI, dark mode and performance improvements thanks to a reduction in both JavaScript and CSS. To kick off this series, let’s take a closer look at the new sidebar layout and new view modes for the forum index and topic pages.
Sidebar Layout
Traditionally, Invision Community has shipped with a horizontal header and navigation bar at the top of the page, which is still available in version 5. We're introducing a brand new (and optional) sidebar layout, which can be enabled or disabled easily from within your theme settings. The sidebar not only provides convenient access to your applications, activity streams and search bar, but you can now add links to nodes for even easier access to popular or commonly used areas of your community. For example - a category from your forum, an album from the Gallery, or a product group from Commerce.
Sidebar-zoom.mp4
Forum Index: Feed view
One of our goals for version 5 was to re-imagine new ways for your visitors to consume content, and the sidebar layout is just one of our solutions. Table view has been the typical way of displaying forums, providing visitors with a simple summary of the most recently active topic. Grid mode introduced cover photos to forums and is a great way to make your page more visually engaging, while fluid view allows visitors to filter through a list of topics to easily focus on multiple areas of the community.
Joining these view modes in version 5 is our new Feed view. Optional cover photos and featured forum colours allow you to personalise each forum, and a list of recently active topics with snippets of the most recent reply allow you to easily see what each forum is focusing on at a glance. The topic list drops below the cover photo and converts to a scrollable list on small devices. It's our fresh take on content display, and we can’t wait to hear your feedback!

 
Topic pages: Compact view
In addition, Invision Community 5 also introduces a new, compact layout option for topics. We wanted to create a layout which placed focus on your content while still keeping all of the authors profile information easily accessible within a mini profile. Stats, rank, badges, reputation points and more can be found by tapping the icon at the top of every post. The mini profile strip has also been added to other areas of the software too, such as comments and reviews in applications like Gallery and Blogs, and will appear on the mobile layout when the traditional "table view" is used in topics.
Switching between the new compact view and the author sidebar view takes just seconds giving you complete control over your community.
Mini profile.mp4
 
As part of this view, you also have the choice to feature/pin the original post to the top of every page, making it a breeze for your visitors to easily understand the context of replies without navigating back to page 1. Pinned posts have a slightly larger font-size to distinguish them from replies, and we've thoughtfully truncated them on pages beyond the first to keep scrolling to a minimum.

 
The new sidebar layout and view modes offer a fresh and innovative approach to navigating and interacting with your community. We’re really keen to hear your thoughts on these new views and whether you’ll be unleashing them on your own sites! We appreciate that no two sites are the same, and those who are a fan of the classic header look will benefit from quick styling tools and a visual way to re-arrange the header elements which we’ll cover in a later blog.
We’re looking forward to showcasing a whole bunch of new features over the coming weeks - so stay tuned, and we’ll see you then!
 

HTML Logic is our name for the additional tags available in IPS4's templates that allow runtime logic to be executed. It comprises if/then/else statements as well as loops and more.
Since HTML Logic has access to all of the underlying PHP framework in IPS4, it's very powerful and a lot can be achieved with it. One common use is to limit certain content within a template to particular member groups. Let's see how that might be done.
 
Showing or hiding content only to guests
We'll first look at a simpler idea: showing or hiding content specifically to guests (i.e. anyone who isn't logged in). Within IPS4, the \IPS\Member::loggedIn() object contains information about the current user. Guests always have a member_id of NULL (i.e. no value), so we can simply check that value in our logic tag:
{{if \IPS\Member::loggedIn()->member_id === NULL}} This content *only* shows to guests, since they have a NULL member_id. {{endif}} {{if \IPS\Member::loggedIn()->member_id}} This content *only* shows to logged-in users since their member_id is a number, which will equal true. {{endif}}  
Showing content only to specific groups
Let's go a bit further and this time show content to specific (primary) member groups. First, you need to get the IDs for the group(s) you want to deal with. You can find this by editing the group in the AdminCP, and making a note of the id parameter in the URL. On my installation, the Administrator group is ID 4 so we'll use that in our example.
Once again, we're using the \IPS\Member::loggedIn() object, but this time we're using the member_group_id property.
{{if \IPS\Member::loggedIn()->member_group_id === 4}} This content only shows to members in the "Administrators" group (ID 4 in our example) {{endif}}  
Working with multiple groups at once
Following the code above, you could simply repeat the check against \IPS\Member::loggedIn()->member_group_id several times, for each ID you want to allow. However, since our templates allow arbitrary PHP expressions to be used, there's a neater way: use an array of member group IDs you want to allow, and check against that using PHP's in_array function. Here's an example where we only show content to group IDs 2, 4 and 6:
{{if in_array( \IPS\Member::loggedIn()->member_group_id, array( 2, 4, 6 ) )}} This content only shows to members in groups with the ID 2, 4 or 6. {{endif}}  
Have a request for a theme tip? Let us know in the comments and we'll try and help out in a future tip! 

In IPS4, it's easy to add custom icons to your forums, simply by uploading them on the Edit Forum screen in the AdminCP. But if you want to replace all of your forum icons, uploading the same icon for each forum can be a bit tedious.
It's easy to use some custom CSS to replace all of the icons - lets see how.
First, you'll want to upload the image(s) you want to use to the Resources section of your theme so that it can be used in your CSS. To start with, we'll use the same image for both read and unread status, but we'll cover using a different icon for both too.
 
The basics
Here's the basic CSS to replace the icon for all forums with your custom image:
body[data-pageapp="forums"] .cForumRow .ipsItemStatus.ipsItemStatus_large { width: 50px; height: 50px; border-radius: 0; background-color: transparent; background-image: url('{resource="mushroom.png" app="core" location="front"}'); background-size: 50px 50px; } body[data-pageapp="forums"] .cForumRow .ipsItemStatus.ipsItemStatus_large > i { display: none; } What we're doing here is specifically targeting the item status icons in the forums app, using the body[data-pageapp="forums"] selector. Within this style, we're setting the size of the icon - I've chosen 50px here which is about right in most cases, although you can change this if desired. Next we reset the border radius and background color so the icon looks right. And finally, we set the background image to our icon by using the {resource} tag and the background size to the same dimensions we just set the element to.
The next style hides the FontAwesome icon that IPS4 inserts by default, so that our icon can be seen.
 
Using a different 'read' icon
By default, your icon will be faded out for 'read' icons, but it's easy to use a completely different icon if you wish. Simply add:
body[data-pageapp="forums"] .cForumRow .ipsItemStatus.ipsItemStatus_large.ipsItemStatus_read { background-image: url('{resource="mushroom_faded.png" app="core" location="front"}'); } All we're doing here is using a more specific selector with .ipsItemStatus_read so that only the 'read' state is targeted. In the style, we specify the background image - we don't need to set and reset the other rules again because the styles we wrote in the first step are inherited.
 
Using different icons for redirect or Q&A forums
If you want to add icons specifically for redirect or Q&A forums, you can do that by targeting unique classes that are added to the icons for those kinds of forums. Those classes are .cForumIcon_redirect and .cForumIcon_answers, respectively. So, to use a custom icon for a Q&A forum, you would add another style like so:
body[data-pageapp="forums"] .cForumRow .cForumIcon_answers.ipsItemStatus.ipsItemStatus_large { background-image: url('{resource="question.png" app="core" location="front"}'); } Notice we've added .cForumIcon_answers to our selector.

Our June release includes enhancements to our various statistics and reporting features included within the community.
Statistics are important for a community platform because they provide valuable insights about user engagement, preferences, and behaviors, which directly inform the platform's strategy and design. Furthermore, statistics enable the monitoring of the platform's growth and user retention, which are essential for maintaining a vibrant and active community.
In our June release, we have made some enhancements to those features that will allow you to more quickly monitor those trends.
Saved Charts
In Invision Community 4.3, we introduced the ability to save charts to allow you to view them multiple times without needing to reset your filters each time. This works well, however there are three notable downsides.
You could only save a chart if there were filters to apply, such as Warning Types, Device Types, Member Groups, etc. Any specified timescale was not retained in your saved chart. There was no centralized location to view every chart you have saved. In our June release, we have resolved both of those issues. Now, every chart can be saved regardless of if there are filters or not, and when saved, will now also retain your timescale as well. In addition to that, we have added an additional My Saved Charts page. This page will show you every chart you have saved, including all filters and timescales that have been selected.

From this page you can quickly review all charts, temporarily adjust their timescales and filters to quickly see other information, as well as download each individual chart as a CSV directly from this page.
Don't worry, though - your saved charts will also still show in their original locations just as they have in the past.
Content Level Statistics
Later on, in Invision Community 4.5, we introduced an improved Topic View that included various statistical information about the topic including the top comments, popular days, top commenters, and more. This, however, was only limited to topics in the forums, and not the rest of the community. In our June release, we have taken this and expanded it to content in every application. This includes Blog Entries, Gallery Albums, Gallery Images, and more.
Each content item (such as a topic, blog entry or image) will show a new button for those with moderator permissions which opens a full statistics and analytics modal, providing expanded statistical information related to that particular piece of content specifically.

Clicking this new button opens up the statistics and analytics modal. Our Classic customers will see the following view:

Cloud Powered Historical View Tracking
For our Invision Community cloud customers, we have expanded our infrastructure to allow for storing historical views for all content.
On the previously mentioned Statistics and Analytics modal, a chart will be shown that outlines the amount of views that content has gotten every single day over a period of time, to allow you to see when specifically content was popular. This chart allows you to view trends for up to a year in the past.

Additionally, we have expanded this to content containers Forums, Downloads Categories, Blogs, Blogs Categories, Gallery Categories, and more will all report their own historical view trends.

Finally, these trends can be exported as a CSV file for your own personal processing if desired - and if needed, you can choose to only include certain types of content if you are focusing on one particular section.

We hope these changes help you to identify trends from within your own community to help you promote and grow it further.
The features and changes presented here are available in the following packages:
Saved charts and content item level statistics: Beginner, Creator, Creator Pro, Team, Business, Enterprise, Community Classic (Self Hosted). Saved charts, content item level statistics, analytic report generation, content level historical view tracking, container level historical view tracking: Beginner, Creator, Creator Pro, Team, Business, Enterprise. If you do not see your product or package listed, please contact us to talk about upgrading your Invision Community.

Our June release of Invision Community introduces several new improvements for your community to increase privacy controls and consent of personally identifiable information.
In today's digital age, privacy and the protection of personally identifiable information (PII) have become increasingly important. By incorporating improved privacy and PII data features into Invision Community, we are creating a more secure and inclusive environment within your community. In this blog post, we will take a quick look at what PII is, and the new features Invision Community has to improve privacy within your community.
What is PII?
PII, or personally identifiable information, refers to any data that can be used to identify, contact, or locate an individual member. When users sign up and visit your community, they may provide various types of PII, either voluntarily or as required by the platform's registration process. For example, an email address is required to complete the registration, and in some cases and IP address may be logged to authenticate a session, or to provide some context to the person posting content. 
Invision Community introduced new data control tools in a previous release, so let's take a look at the improvements coming in our June release that improves cookie management, IP address management, PII data requests, and the right to be forgotten.
PII Data Request and Right to be Forgotten
Your members now have the ability to request their Personally Identifiable Information (PII) data directly from their account settings page. Upon submitting a request, administrators will receive a notification alerting them to the new inquiry, where they can choose to either approve or deny it.
If approved, the member will be notified and provided information on how to download their requested data.

 
Additionally, members now have the option to request account deletion. After submitting this request, they will receive a confirmation email to verify their intent. Once confirmed, the request is forwarded to administrators, who can then decide whether to approve or reject the account deletion.

IP Address Management
Invision Community has had tools to prune IP addresses within a timeframe for a while, but we have conducted a thorough evaluation of the data framework in Invision Community to ensure that all recorded IP addresses are systematically purged according to the designated timeframe.
Cookie Management
Empowering members to control which cookies are stored is an important aspect of fostering trust and security within an online community. By granting users the autonomy to manage cookie preferences, you demonstrate a commitment to respecting their privacy and protecting their personal data. This level of transparency not only helps build a strong sense of trust between the community and its members but also helps with compliance, ultimately contributing to a more engaging and responsible user experience.
The Invision Community cookie consent page has been revamped and now displays a list of essential cookies. Visitors have the option to opt out of non-essential cookies for a more customized browsing experience.

Additionally, we've introduced a new feature that allows for the inclusion of an optional third-party Cookie Description on the cookie consent page, further enhancing transparency and user control.

We trust that these enhancements to privacy and data collection practices will simplify compliance with various regulations and, most importantly, ensure that your community members feel secure and well-protected while engaging with your platform.
The features and changes presented here are available in the following packages:
Beginner Creator Creator Pro Team Business Enterprise These features are also available in the Invision Community Classic (self-hosted) product.
If you do not see your product or package listed, please contact us to talk about upgrading your Invision Community.

Courses is a new, lightweight learning platform designed to help you provide a new learning experience for your members. 
Courses are perfect for requiring your community to read and understand documentation and to deliver training and lessons to your community.

Let's take a look at how it works!
Instructor led courses are comprised of separate modules, each containing lessons. New courses are created and managed through the AdminCP under Community. Each course has the option to be assigned one or more instructors. Instructors play a crucial role in developing the course content via the frontend, and they are available to assist members throughout their learning journey in the course.
Courses can be set to be optional, or required meaning members must complete this course before progressing to others. Furthermore, courses tie into Achievement Rules, so you have the ability to grant points and/or badges to a member once they finish a course.
Courses can be free or paid, and comprise of one or more modules, each of which contain multiple sessions and an optional quiz.
Modules and Lessons
Courses wouldn't be much without some lessons! Lessons are grouped into modules, that can have an optional quiz. Quizzes are a great way to verify members' learning progression and understanding.
You have the option to configure modules to be completed sequentially. This pairs nicely with quizzes as you would need to complete the current module before moving on to the next one, ensuring a structured and progressive learning experience!

The lessons themselves are the main content of Courses. Lessons are comprised of the material that students will engage with during their learning journey. Lessons can be designated as optional, so they can be skipped. This is handy when you want to provide organised supplemental information that is not essential.

Managing Enrollments
As an administrator or instructor, you may need to manage course enrolments from time to time. This can involve enrolling a member on their behalf, withdrawing a member from a course, or deleting an enrollment altogether. There are two ways for managing those enrolled in courses, either through the administrative control panel or the course roster on the frontend.
To access the course roster via the frontend - just click on 'View All Members' when on the course homepage.

Course Manager
Managing a course is handled via the frontend. Individuals such as instructors, admins, and other authorized members can create and edit modules, lessons and quizzes for a course. You manage quizzes and lessons from within the module view.

I hope that you have enjoyed this overview of Courses. This is just the beginning, we're already considering various possibilities such as integrating with Live Topics, incorporating discussion sections within a lesson, and enhancing the required courses feature so stay tuned!
The features discussed in this announcement are not available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.

Our May update brings Email Bounce Management to our Invision Community cloud platform. In this blog entry, I'll go over what it is, why it's important, and how you can use it when needed.
What is it?
For those who may not know, an email bounce occurs when an email message is sent and the recipient either doesn't exist (hard bounce) or they have blocked the sender (you!) in a spam complaint (soft bounce).
When an email message bounces we block that address at the cloud level so it cannot receive new messages from any community. This is considered good practice for email service providers, and ensures that we maintain a low bounce rate when sending emails on behalf of all the communities on our platform.
Please note this pertains to the Invision Community Cloud platform email service. If you use SMTP or SendGrid, email bounces are managed externally and may enforce different policies.
What Bounce Management Tools are we providing?
We're giving you the ability to see which members have blocked email addresses, and to unblock emails known to be safe.
Seeing which emails are blocked
In the AdminCP Members table (AdminCP > Members > Members), on cloud you will see a new filter: "Email Undeliverable". These are any member accounts that have emails blocked due to soft or hard bounces.

 
Additionally, on the front end, if a Member's email is blocked, they will see a warning indicator in the Nav/User Bar prompting them to change their email in their account settings.

 
Lifting Email Blocks
As stated earlier, when an email is blocked, it is blocked on the cloud platform level. If the block is not locked (which can happen if it's unblocked too many times), you will see a warning the Member's AdminCP Profile page.

 
Clicking into it you will see an option to unblock.

 
One final note on the Email Block Policy
If a situation occurs when an email is unblocked and gets blocked again a certain number of times, the block becomes permanent. In these cases, you will be able to see that the email is blocked but there won't be an option to unblock, and the member will have to change their email to resume receiving your Community's messages through us. This ensures that the Invision Community cloud platform retains a good email sending reputation.
Thanks for reading and as always stay tuned to for the latest and greatest upcoming features and insights!
The features discussed in this announcement are not available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
 

The longest awaited iPhone feature is almost here, native iOS notifications, and we couldn't wait to ensure it is enabled for your Invision Community.
Invision Community 4.7.9 is iPhone push notification ready for when Apple release their latest iOS update later this month. This means you'll finally get notifications on your phone, even when you do not have your browser open, to alert you of new content on followed items and more. A feature Android owners have enjoyed for a while.

With notifications, you can have an authentic native app experience with built-in Invision Community features such as the manifest editor.
The manifest editor allows you to edit your theme icons, colours and URL for when your members add your community to their phone's homepage. This manifest file helps mobile devices understand how to display your community site when launched from the home screen.

Your members can add your community to their home screen with the share button. Once it has been added, it looks and feels like a native app downloaded from the App Store.
With Apple finally allowing native notifications and Invision Community's mobile-ready UI coupled with the manifest editor, you can have a real app experience without needing a mobile app.
iPhone PWA.mp4
We intend to bring more functionality and ease of use to mobile devices over the coming releases.
We hope you're looking forward to iOS native push notifications as much as we are!
The features discussed in this announcement are available in both Invision Community and Invision Community Classic.

I am excited to officially announce the first release of Live Topics coming in our April release of Invision Community for selected cloud plans!
Live Topics is a hosted live chat and question-and-answer event that is converted into a forum topic upon completion. It combines the fun and togetherness of a live event with the permanence of a forum topic allowing you to continue the conversation long after the event has ended.
Recap: The first look at Live Topics including a video showing the main features.
I know many of you on our community have already had sneak peeks and have been patiently waiting, so without further ado, let's get into it.
Who is Live Topics for?
Live Topics is a great way to bring people together for a live chat event. We have been using Live Topics for our monthly release chat webinars. In the past we have used Zoom to host the live stream and take some questions. This approach is fine, however once the Zoom finishes, the chat history isn't available on our community. We upload a video for those who missed the event, but it doesn't feel interactive.
Live Topics automatically converts the questions and answers to a regular forum topic which allows the discussion to continue. Furthermore, the questions are separated from the general chat during the event making it easier for hosts to find and answer questions raised during the event.
Live Topics is perfect for anything from product release events to monthly bookclub discussions and everything in between.
How does it work?
Live Topics are live virtual events within a community. The process to creating a live topic is simple:
Schedule your Live Topic from the ModeratorCP. When it's time to start, a host starts the live session. This is the bread and butter of the system; attendees can answer your questions and post chat messages all in realtime. All done? End the topic. It will be converted to a regular forum topic for further discussion and reference.  
Scheduling and Managing Live Topics
Live topics are managed from the ModeratorCP.

When scheduling a live topic, you can configure the following options:
Duration - This is the scheduled duration that attendees will see before the event. This sets expectations of time for your community. Add To Events - This option creates a new Calendar Event in your Community. This allows the live topic to be searched, viewed, and promoted like other event within your community. Live Video URL - This is the url of a YouTube embed. You can also add this after starting the live session. (Support for platforms other than YouTube coming soon 🙂). We stream Zoom straight to a live Youtube video currently. Attendees - This option specifies who can attend the live topic. Leaving as "Recommended" allows any registered member to join. Staff - The staff are responsible for moderating user generated content as it comes in. The default setting will add all groups that are allowed to moderate live topics. You can adjust this default in the AdminCP. Additional Hosts - The hosts have the highest level of permission in the live topic. They create questions, update the video url, and guide the discussion. By scheduling the Live Topic, you are automatically a host but you can add more hands to help. All hosts get a reminder notification close to when the event is due to start. Require Approval for question replies/chat messages - During the live session, you will likely want to control the rate of incoming content (especially questions). Chat Message creation can be locked during the live session.  
Hosting the Live Topic
To start a live topic, you need to click into it from the ModeratorCP. Alternatively, if it was added to an Event you can click into it from there. Then just click start, it's as simple as that. Your attendees will see a waiting page with a count down.

It is worth mentioning that the live topic cannot
Run without any hosts in attendance. When hosts abandon a live session, it will automatically end within a few minutes Run longer than 6 hours. The aim of Live Topics is to accompany a live event and to be short term compared to regular forum topics. The live session will also end automatically in this case  
Once it's started, the UI is divided into have 2 main areas: One for Main Questions and another for Chat. Any video streams you embed are show in the top right and automatically started.

Main Questions (and Replies)
Main Questions and their replies are what will be preserved when the topic is converted into a forum topic. Only staff can create main questions in order to ensure smooth topic flow.  For each question, you can also configure if the replies are "locked". A main question can be unlocked, locked to all members, or locked to non-staff. When a question is locked, new replies cannot be created.  
Chat Channels
For each Live Topic, there is a General Chat and a Staff Chat Channel. If a member is non-staff, instead of the Channel selector tabs, they will see only "Chat". When a non-staff attendee creates a chat message, it can be marked as a "question". This lets the host know that the question was intended for others to respond to. Optionally, the host can even convert the message into a question so it's integrated into the standard topic post-conversion  
Live Stream Tools
Hosts can select a time in the live feed a main question was answered. The video embed can also optionally be changed mid session. This is useful if you don't know the live stream URL before hand.  
Moderation Tools
Staff can hide or delete questions, chat messages and replies. The reply and chat feeds can also be set to automatically hide new items on creation. Non-staff attendees can report content. Reports show in the staff chat channel. Last but not least, staff members can silence attendees. This takes away their privileges to reply and create chat messages.  
The Converted Topic
When the live session completes, our Cloud platform gets to work converting all that data into a regular forum topic. Converted Live Topics feature a questions box which allows you to drill down to specific questions within the topic.

The questions can be browsed individually, or even split into separate topics!
Lastly, new replies come with the option to select an originating question.

 
That's a wrap (for now)
We look forward to seeing all of you use live topics on your communities. As we've hinted elsewhere there are many more features coming soon, so keep your eyes peeled!
The features discussed in this announcement are not available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.

We love talking about our big new features, such as GraphQL and Live Topics, but we also like to shine a light on some of the smaller updates we've made to existing applications.
In this blog, I'll take you through a few changes to the Download app and an update on our various API integrations.
Downloads
After the success of the Events and Gallery refreshes, we've brought some of those changes over to the Downloads application.
Our Invision Community March '23 release will feature subtle theme updates to bring the Downloads app more in line with other applications. In addition, we have also added a grid mode for files. As in other areas of the platform, you can allow your members to choose their favourite view, which is remembered on subsequent visits.

A long-awaited request by our Marketplace Contributors was to delete their pending version updates. The good news is that our March release now allows this!
API News
Invision Community benefits from several API services, including REST, GraphQL and webhooks.
Our March release brings some improvements to GraphQL, including the ability to query for clubs and members. We have also enhanced the webhook for clubs which now returns information about the club itself.
While we're on the subject of webhooks, we have created a new webhook that is triggered via Downloads when a new pending version is approved.
I hope you find these updates useful. I'll be posting some more in our developer's blog on GraphQL, including some simple javascript examples to show you how easy it is to query for data and insert it into the templates without needing to edit templates.
 

Zapier is a service that allows you to connect over 2,000 web apps. In Invision Community 4.5 we are launching a beta service of Zapier integration for Invision Community in the Cloud.
What does Zapier do?
Zapier acts as a bridge between Invision Community and other apps, such as Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Zapier has over 2000 apps registered currently, and that number grows every single day.
Let us look at a real life example.
Right now, if you wanted to add a member to a Google Sheets document each time a new registration was completed, you'd need some fairly complex code to be written that was "triggered" by this registration event. This would take days to write at some cost.
Zapier simplifies this by allowing you to connect Invision Community with Google Sheets without needing a single line of code. Zapier allows you to streamline your workflows in minutes.
Zapier has two types of events, triggers and actions.
Triggers
When a certain thing happens on Invision Community, like a member registering or a topic being posted, a trigger can be sent to Zapier to then run actions in other apps. For example, you might create a zaps to...
When a member registers, add their email to a Mailchimp list. When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms. When a member posts something that requires moderator approval, send a message to a Slack channel for your moderators.
Invision Community Integration with Mailchimp through Zapier
Actions
You can also set up Zaps so that when something happens in an external application, it triggers an action in your Invision Community. For example, you might create a zaps to...
When you add an event in a Google Calendar, create a Calendar Event on your community. When you receive an email to a feedback email address, create a topic on your community in a forum for moderators. When you create a task in Trello, add a record to a Pages Database on your community.
Invision Community Integration with Google Calendar through Zapier
Self-Integration
In addition to using Zapier to integrate with third party services, you can also connect an Invision Community trigger to an Invision Community action. For example: when a member registers, create a topic in a welcome forum.

Self-Integration through Zapier
Frequently Asked Questions
What integrations are available?
In the beta launching with Invision Community 4.5, Zapier will be able receive a trigger when a member account or content (forum post, gallery image, etc.) is created and send actions to create the same. More triggers and actions will be added over time. When will this integration be out of beta?
Later this year. Will third party applications and plugins be able to create Zapier triggers and actions?
Because the integration requires an app hosted with Zapier (which is written in Node.js) and this has to be submitted directly by the vendor, it will be difficult for third party applications and plugins to integrate with Zapier through Invision Community's integration. In the future we may be able to provide basic abstracted integrations for third party applications and plugins through an extension API. In the meantime, third party authors can of course write their own Zapier Apps if desired.

We're excited to bring you a first look at our new and innovative Invision Community feature: Live Topics.
Live Topics is a hosted live chat and question-and-answer event that is converted into a forum topic upon completion. It combines the fun and togetherness of a live event with the permanence of a forum topic allowing you to continue the conversation long after the event has ended.
Your event doesn't have to just be text based! Live Topics allows you to feature a live video for your attendees. You can present to your attendees while fellow hosts select messages from the attendee chat to raise as questions for answers via the video or message replies from other attendees. 
Once the live event has ended, the questions and answers are converted into a permanent forum topic. Additional replies to the forum topic can reply to a specific question raised in the live event.

If you choose to answer on the live video, you can mark the timestamp of the answer, allowing members to jump to that segment of the video from the forum topic.

We're thrilled to finally share details of this new and exciting Invision Community feature. Although this is just a first look at Live Topics, we will follow this blog up with others drilling into the details, and multiple use cases Live Topics offers.
Live Topics is unique to Invision Community and will soon be available to selected cloud plans.

Over the past several years, you have seen us add many improvements to our platform packages. New features and capabilities leveraging the advanced technology we can offer you have really moved so many Invision Community powered sites into new areas of engagement.
We have been investing heavily in our platform resources and have seen hundreds of clients move from classic, self-hosted environments to our platform to take advantage of new features, and the peace that never having to run a server brings them. It's incredible how often the number one reason for moving is never having to utter the term VPS again!

Our packages used to limit based on online users, but that wasn't easy to track and explain. The switch to limits based on page views has made more sense, but it is still a limiter on traffic and, therefore, growth. 
We really do not want to limit your community growth! So today, we are happy to announce that all of our current platform packages now offer unlimited page views.
With this change, we look forward to seeing your community grow without worrying about traffic causing your costs to increase. We think you will love this change and look forward to presenting new platform improvements coming soon. 
Switch to our Platform 
Are you on a classic self-hosted Invision Community? Ready to stop caring about servers, databases, and backups? 
We offer free transfers to our platform, and we even give you an account credit if you want to give up your classic license. Not only does our team handle the technical move for you, but we also recognize your past loyalty so you can focus on running your community rather than the server. 
Contact sales today to talk about scheduling your transfer to our platform. We can talk via email or schedule a Zoom to go over options.