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Jim M

Invision Community Team
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  1. Like
    Jim M got a reaction from Luciann in Hidden posts for new members   
    Do have an example of a post which is getting hidden? Does it contain any links or any which is set up to be moderated by your settings in ACP -> System -> Posting -> Word Filters?
  2. Like
    Jim M got a reaction from SeNioR- in Bug with Blog categories pages   
    Thank you for reporting this issue! I have confirmed that I can also experience this issue on a test instance so have submitted a bug internally. Our developers will review and release a fix in a future maintenance release. Thanks again!
  3. Like
    Jim M got a reaction from Markus Jung in Bug with Blog categories pages   
    Thank you for reporting this issue! I have confirmed that I can also experience this issue on a test instance so have submitted a bug internally. Our developers will review and release a fix in a future maintenance release. Thanks again!
  4. Like
    Jim M got a reaction from IveLeft... in Bug with Blog categories pages   
    Thank you for reporting this issue! I have confirmed that I can also experience this issue on a test instance so have submitted a bug internally. Our developers will review and release a fix in a future maintenance release. Thanks again!
  5. Like
    Jim M got a reaction from sobrenome in Cache Not Working - Redis   
    I would recommend reviewing your System Log to see if any errors are coming up in there. Additionally, the warning is cached so could be delayed when the resolution has been fixed.
    For your questions containing the Redis server setup itself, I have moved your topic to our server assistance forum where fellow administrators can assist you.
  6. Like
    Jim M got a reaction from Madal in Cant change License URL   
    I have gone ahead and made the change for your license key on your Cloud install and then wiped your self-hosted license with this URL. Please let me know if there's anything else we can assist you with 🙂 .
  7. Like
    Jim M got a reaction from Madal in How can I change my domain?   
    Looking in our ticket system, it looks like you have already submitted your domain change request. A support representative will be with you as soon as they can. Please note that on weekends, we are lower staffed so it may take some time to receive a response.
  8. Like
    Jim M got a reaction from Madal in How can I change my domain?   
    Can go to the Client Area > Manage Purchases > click your Cloud package > can click change domain. This will submit a ticket to us to further setup your domain.
    I can instead submit a ticket on your behalf to get the process going if you would like?
  9. Like
    Jim M got a reaction from Madal in User ban group   
    How are you doing the import? Are you using our conversion tool? If so and you're converting the group, you can just disable site access for the group and they will not have access to your community. This can be found in ACP -> Members -> Groups -> edit your banned group -> Can access site?
  10. Like
    Jim M got a reaction from Madal in How to create a french translation ?   
    Currently, the only way to create language strings for an application and reliably test those translations would be through owning the applications in questions that you want to translate for. Sorry I do not have better news at this time.
  11. Like
    Jim M got a reaction from Madal in Hidden posts for new members   
    Do have an example of a post which is getting hidden? Does it contain any links or any which is set up to be moderated by your settings in ACP -> System -> Posting -> Word Filters?
  12. Like
    Jim M got a reaction from SJ77 in Locked out of my website   
    I just replied to your ticket 🙂 
  13. Like
    Jim M got a reaction from WiCKeDxgg in Locked out of my website   
    I just replied to your ticket 🙂 
  14. Like
    Jim M got a reaction from IveLeft... in Locked out of my website   
    I just replied to your ticket 🙂 
  15. Like
    Jim M got a reaction from Miss_B in User ban group   
    How are you doing the import? Are you using our conversion tool? If so and you're converting the group, you can just disable site access for the group and they will not have access to your community. This can be found in ACP -> Members -> Groups -> edit your banned group -> Can access site?
  16. Thanks
    Jim M got a reaction from Tennman in Welcome to Invision Community 4   
    Only Cloud. 
  17. Like
    Jim M reacted to Allen Bradford in Welcome to Invision Community 4   
    I received emails from a couple of my Members this morning that they were being redirected to the page shown on OP. I sent in a ticket before I read this. I’ll tell them to clear their browser cache. I’ll report back if that doesn’t solved the issue.
  18. Thanks
    Jim M got a reaction from Ihia in Welcome to Invision Community 4   
    Thank you for your understanding. It’s definitely not something we’d want to show your users either 🙂 .
    No harm done by clicking the install guide as that just bring them to our documentation here. 
  19. Thanks
    Jim M got a reaction from IveLeft... in Cant change License URL   
    I have gone ahead and made the change for your license key on your Cloud install and then wiped your self-hosted license with this URL. Please let me know if there's anything else we can assist you with 🙂 .
  20. Like
    Jim M reacted to Marc in Post Before Registering Not Working   
    That is the reason why guests cannot post in that club. A club needs to be a public club where people to not have to join in order to be able to be posted in using post before register, as it has to be something whereby an initial registering user would ordinarily be able to instantly post
  21. Thanks
    Jim M got a reaction from Lindor in Breadcumbs and URL   
    A Database is for creating it's own content really, such as a recipe collection (such as the tutorial there in the Guide).
    What you're attempting to do here is create your own dynamic pages with blocks and have the breadcrumbs show that hierarchy you've setup is not really something we have as possible at this point in time, I'm afraid. You're welcome to suggest this in our Feature Suggestion forum, however. 
  22. Like
    Jim M got a reaction from Lindor in Breadcumbs and URL   
    You can add categories to your Pages Database following the guide here 
     
  23. Like
    Jim M reacted to WP V0RT3X in How to create a french translation ?   
    No problem, dude, all good ☮️ 
    Why don't you start translating the applications you already have (Core, Forums, ...) and sell those as single downloads instead of offering an incomplete translation of the whole suite.
    This way you could start to raise some money and from that you can buy the next app, translate and sell it too and so on.
    The good sideeffect is, admins can choose and buy the translations they need instead of buying a more expensive full translation.
    So win/win?
  24. Like
    Jim M got a reaction from Lindor in Breadcumbs and URL   
    Pages would not add the folder or parent page to the breadcrumb structure, I'm afraid. The only situation where it does is when a Pages Database is involved and there are multiple categories.
  25. Like
    Jim M reacted to WP V0RT3X in How to create a french translation ?   
    Remember... you want to make money, so simply invest some money.