
Reputation Activity
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Jim M got a reaction from Mike Gitkos in Logging in every few hoursHave you tried clearing your cookies? You can also try signing out all your devices in the ACP -> Members -> your profile.
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Jim M reacted to Matt in Improving the Mobile App ExperienceI don’t think you can compare the speed of a production site against my localhost connected to a tunnel via ngrok so I could record on my phone using a site in dev mode with all caching off.
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Jim M reacted to Marc in Notification problem on Admin CP about account deletionAs much as I admire your confidence in my ability to remember every support case and be aware access details havent changed, I'm not that good 🤣. In any case, I have created a ticket for you on this one
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I can reproduce this, so I'll open a bug report for it.
The CF cookies are set at the platform level, these are from Cloudflare for their bot management and WAF clearance. The software doesn't know anything about them and doesn't know that they exist. This can also apply when you integrate things yourself such as Google Tag Manager or other 3rd party javascript.
For these scenarios, we have an input on the same page to add additional cookie information that your users should know about.
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Jim M got a reaction from Lordest in Members Cannot Post After Upgrade – HTMLPurifier “Core.RemoveBlanks” ErrorWe would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.
We look forward to further assisting you.
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Jim M got a reaction from Miss_B in Security Upgrade Freezes and Doesn't CompleteIT is located in the installation directory of our software. If you are unsure how to navigate there, please contact your hosting provider.
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Jim M got a reaction from Como in Icons as LinksThere is currently not a way to use font awesome icons in the editor in version 5 as that requires some degree of HTML/CSS.
You can make images have links by highlighting the image in the editor and then using the link toolbar in the editor.
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Jim M got a reaction from G17 Media in Massive Search Flood AttackYou'd likely want to examine the traffic with your hosting provider to determine if it is valid traffic or not. This is not really something we can answer just by the noJs flag itself.
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Jim M got a reaction from Maxxius in Email advertising and other improvements
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Jim M got a reaction from My Sharona in Warning(s)Thanks for the video offer. We have been able to reproduce it so no need at this time 😊
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Jim M got a reaction from sadams101 in Massive Search Flood AttackACP -> System -> Applications -> expand System -> Search -> Permissions -> remove Guest group.
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Jim M reacted to Day. in Email advertising and other improvements
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Jim M got a reaction from Cedric V in Email advertising and other improvements
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Jim M reacted to My Sharona in Question about legacy offeringsNo worries. Mine was set to drop in Oct. I have however upgraded.
I would just like to say as well, that I truly appreciated the grace of having been allowed on a legacy plan for as long as I was. Much appreciated.
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Jim M got a reaction from Esperanto in 500 error on frontDo you have template cache enabled in ACP -> System -> Advanced Configuration? If so, disable it.
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Jim M got a reaction from sobrenome in Folder Permissions?The install/upgrade utility will do a cursory check over your system. It also is available in ACP -> Support.
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Jim M got a reaction from sobrenome in Folder Permissions?The following directories would need to be writable per your server's configuration (typically, this is 777 but may be 755 if you have suPHP or suexec or some other odd configuration), the rest can be normal:
applications datastore plugins uploads and all sub-directories of uploads Of course, your installation may have different custom attachment directories which may also require to be writable.
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Jim M got a reaction from Joriz in GDPR Compliance - Part 1 - youtube and other embedded mediaWhen a YouTube video is embedded, we already use the https://www.youtube-nocookie.com address.
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Jim M got a reaction from Rene Ashmore in How to customize the "account created" email?That would be for all emails using our Cloud email system. You cannot change this unless your own SMTP service.
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Jim M got a reaction from Mental Health Haven in Notification settingsThere is a notification setting to switch the newsletter to opt-out on registration instead of opt-in. However, as opentype mentioned, you will want to consult your local laws before doing so.
That can be handled in ACP -> Members -> Notifications -> Newsletter.
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Jim M reacted to opentype in Notification settingsIt’s not a profile setting, it’s a notification setting. On the front-end you click the bell icon, and then notification settings.
Every user needs to opt-in manually. There is widget to help with that.
(Forcing the newsletter on people is not legal in certain jurisdictions.)
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Jim M got a reaction from Marc in GDPR Compliance - Part 1 - youtube and other embedded mediaWhen a YouTube video is embedded, we already use the https://www.youtube-nocookie.com address.
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Jim M got a reaction from AutoItScript in 4.7.22 and 4.7.21 Upgrade Processes slightly different to previous (self hosted)What you experienced here is the norm of upgrading in the version 4 platform from a minor point release to minor point release. Typically, we do not show/perform these items unless they are required. E.g. like there is a large change in the underlying architecture or we raise a minimum requirement.
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Jim M got a reaction from sobrenome in Can't access Login Handlers on AdminCPcould you please elaborate with the error or message?
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Jim M got a reaction from breezy1941 in Upgrade Version 4.7.22As you're on our Cloud, sometimes switching the files takes a few moments. Looks like it is ready for you now. You just need to go to /admin/upgrade to complete it.