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Jim M

Invision Community Team
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Everything posted by Jim M

  1. You can certainly you Amazon S3 or another S3 storage. However, all your storage needs to use that.
  2. Glad to hear that it is resolved.
  3. Unfortunately, I am not seeing any issues on your community. Please try to clear your browser's cache. If you're still having issues, could you please elaborate on what those issues are?
  4. Apologies, as mentioned in your ticket, we are aware of the issue. As of now, things should be getting back to normal or normalized.
  5. Sorry for the inconvenience. Things should be fine now.
  6. The upgrade step which Daniel referenced earlier, is still an open item on our end so has not yet been included.
  7. Hiding is a global permission set. There is no granularity there to allow for posts but not the first post, I'm afraid. You can, of course, submit a feature request in our Feedback forum.
  8. You will want to review your settings in the ACP. Typically, this will outline any changes on the storage system. However, it is mainly the items there under Advanced Configuration which require modifications to your file system. For example, cron, template disk, and data storage.
  9. Glad to hear that. You'll want to recheck your configurations, they will outline any changes.
  10. As mentioned, you will need to run a recount then.
  11. You will not need to. You can complete the report and then delete them in mass.
  12. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  13. This is likely due to another error on the page for validation or your server is rejecting the change. Please check the form for validation errors, no matter how small they may be (e.g. look at the cron task if you're running that). Alternatively, if there are no validation errors, you'll need to contact your hosting provider to ensure that your host is not rejecting the post command to save the data.
  14. Blocks do cache, have you awaited the block to clear cache?
  15. Do you have an example URL that we can take a look at?
  16. You will need to recount the posts now after deletion if you are merely talking about the count there. If you are actually still seeing the posts, please let us know.
  17. Sorry for the inconvenience here. Sometimes it can just take a few minutes to get running. Looking at it, it looks to be online now. Please let us know if we can be of further assistance.
  18. Yes, as a Cloud customer, you can start a ticket in the Client Area by going to Manage Purchases -> click your package -> Support. Alternatively, as a cloud client, you can just email support.
  19. Please be advised I have moved this to a ticket for you. In the future, please submit site down errors as a ticket.
  20. You will want to have your hosting provider evaluate the ownership and permissions. Keep in mind it is Sunday and while we provide support for critical issues, it will be delayed. Additionally, our policy is a reply within 72 hours and you have received replies significantly sooner than that.
  21. Yes, you can do this in ACP -> Members -> Ban Settings.
  22. Sorry, custom CSS is outside our scope of support, please post in the Design and Customization forum for assistance from fellow clients.
  23. This would require custom CSS at this time.
  24. The following file is either not accessible by your server or is outdated. You will want to reupload the file and if you're still having issues after that, please contact your hosting provider. /applications/calendar/sources/Event/Event.php
  25. While the report icon does not show directly on the mobile navigation, they should see a notification over the menu when there is a notification (see the 45 below)