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Jim M

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Everything posted by Jim M

  1. Jim M
    That is the "noscript" execution provided from Google. At the time, your browser is detecting that you can't run Javascript thus executing that. Are you stating that you see this a text or that you see this in the browser source? If you're seeing it as text on the page, you will want to ensure that your browser and OS are the latest release. The same code is executed for all device sizes so this would likely be something related to your Tablet than the code here if you're only seeing it on your tablet.
  2. Jim M
    This would not be possible to do because there is data in those specific tables related to your installation. You would need to restore to a point where these tables existed.
  3. Jim M
    Please watch your language here. Please remain civil and courteous.
  4. Jim M
    Think of the software "sending" emails as you handing a postcard to a mailman. Everything for email sending verification would happen after it is handed over to your email server/service (or reaches the "post office") rather than within Invision Community.
  5. Jim M
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  6. Jim M
    Most of those are correlating to Windows servers which we do not recommend but resolving these by upgrading to PHP 8.1.29 would be recommended if you're running Windows. filter_var is used in our software so upgrading to PHP 8.1.29 is recommended if you haven't done so yet.
  7. Jim M
    Please be advised I have moved this to a ticket for you. Please watch your email for further correspondence.
  8. Jim M
    To be blunt here, if you do not wish to enable this, we may never get to the bottom of your issue here as you appear to be the only one reporting this issue. It is up to yourself to live with the current issue or enable slow query logging. You can start at a higher threshold and only log queries which take 10 seconds or longer and if you don't get any (which shouldn't be the case if it is as you state), you can decrease it. Slow query logging when configured correctly on a performant server should not pose any major resource issue but of course, doing anything extra will cause more resource consumption. However, generally, you enable it when you are having a resource issue so the consumption isn't a great concern as you need it to resolve the bigger consumption at hand.
  9. Jim M
    Was the account deleted before the merged completed?
  10. Jim M
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Jim M
    That would require one of the advanced options as you would need to whitelist everything used for your community as well.
  12. Jim M
    Your current settings in ACP -> System -> Advanced Configuration -> "Allow community to be embedded in an iframe" will only allow this iframe to be embedded on your current domain that your community utilizes. To use externally of your domain, you will need to change those settings.
  13. Jim M
    Unfortunately, I do not read/speak the language there. Could you please translate what it is stating into English?
  14. Jim M
    What do you mean by "blocked"? Do you have a screenshot?
  15. Jim M
    It does not. Everything sends out of the same email. The only thing which does have an alternate configuration would be bulk mail sending through the SendGrid API.
  16. Jim M
    Does it say that the user is in Email Validation or Administration Validation in ACP -> Members -> Members. That will confirm that they were sent an email. Outside of that, if they were sent an email correctly for Email Validation, you may wish to contact your email provider for assistance to see why that may be. As once our system hands off the email to your email provider, it is on your email provider for the deliverability aspect.
  17. Jim M
    You would want to use the compare tool in the Theme editor to compare against the unmodified template and make the updates accordingly.
  18. Jim M
    No modified theme template files will get updated automatically, you will need to manually update these. If you are just updating CSS in your custom files, that is fine so long as you do not touch any templates.
  19. Jim M
    You are not licensed for Pages so you would need to revert back to your previous file set from the backup you took prior to starting and uninstall Pages and any other application you have installed that you are not licensed for.
  20. Jim M
    I have moved this to a ticket to be investigated by our Cloud team. Please watch your email for further correspondence.
  21. Jim M
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  22. Jim M
    The easiest way would be to simply create a new template section and that would create it as unmodified. Then change your Database Settings to be pointed towards those new templates.
  23. Jim M
    Unfortunately, this is not something which I can reproduce here. It may have been a temporary error but please let us know if you're able to reproduce it.
  24. Jim M
    You would need to see what tasks in your ACP would be running these background tasks. Sounds like something resource intensive has been running and there is no timeout.
  25. Jim M
    PHP is a wide and vast language that can do many things. Our software though follows best practices. Crashed tables in general are caused more from server-side influences than software influences. With that said, if this was something in the software, you'd hear more complaints from our thousands and thousands of customers 🙂 .
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