
Everything posted by Jim M
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Site... Offline.. Including InvisionCommunity.. on iPad
The firewall may block you temporarily at a time if you exceed the number of actions permitted or encounter many different errors in the allotted time. As the VPN you're using is coming from a datacenter/shared IP address, it could also be used by other individuals (or bots) accessing our network which may also improve your chances of hitting the above. Waiting or changing IP address will help get around the temporary firewall block.
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MySQL hanging up on search? Slow loading
That would be something that you would need to analyze on your server, unfortunately. If there are any slow query logs we can take a look at, please let us know.
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MySQL hanging up on search? Slow loading
Content being removed from the search index are not exclusive to the rebuild process of moving from or to MySQL. They would happen in a natural environment as content is hidden, deleted, moved, etc... What we're trying to ascertain here is if it is from the move back to MySQL or not.
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MySQL hanging up on search? Slow loading
Things would be removed from the index as required by processes, tasks, or actions. Could you please wait a little to see if this is happening after these complete? Additionally, you mentioned performance issues, are you still seeing this? Things seem quite snappy on your community for viewing, getting search results, etc...
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Site... Offline.. Including InvisionCommunity.. on iPad
Where is the IP address which you receive the 403 error from? Could you please message me the IP address of it?
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Link from quotes uses "unfriendly" URL.
Sorry, customization requests are outside our scope of support. I can move this to our community support forum where you can receive assistance from your peers, if you would like? Alternatively, please post in our official Feature Suggestion forum for any feature request changes.
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Nexus missing ipsPageHeader and IpsBox code
I'll move this to our Feature and Suggestion forum as it is currently intended.
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All my Icons hidden (no show) after migration
Please Clear your cache by going to ACP > Support > Clear Systems Cache
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Multiple Subscriptions Question.
Subscriptions will only allow 1 active subscription per user, I'm afraid. If you require individuals to be able to purchase more than one subscription, I suggest looking at products instead as they are intended to be fuller featured with different options, as opposed to subscription which are more simple.
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I'm not getting notification from followed Pages app comments.
Unfortunately, I cannot reproduce this on my test install. I would recommend disabling all third party application/plugins and trying again. If you still have an issue, do you have an example user we can take a look at their notification settings?
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Filter in fluid view not displayed
Excellent. Glad to hear you found the issue 🙂
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how to find out the most viewed topics with their no of views?
Unfortunately, there is not a way to generate this statistic currently via the software. Please leave your suggestion in our official Feature Suggestion forum for further evaluation for a future release. Keep in mind though views are not the most accurate count of how quality content is. For example: A user can view content multiple times and this counts as a view. Guest counts can be off due to caching. Etc...
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Server transfer issue - InvalidArgumentException: (0)
Unfortunately, these are PHP extensions. Not image extensions which are installed for your server. Image extensions are .jpg, .png, etc... Your hosting provider should install these decode delegates (aka image extension handlers) for you on the server. Please reach out to your hosting provider or server administrator for assistance if you are unsure how to install/manage these.
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My community is DOWN. Getting the error "Illegal offset type in isset or empty"
Unfortunately, again, we would not control that. We do not set permissions in this process.
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Restoring accidentally deleted users
As mentioned by Randy, there is no "undo" for member deletion. A database backup would need to be restored which contained the user (and potentially their content, that also was deleted). Please note: restoring the backup will revert your community back to the point where your community was at the time of the backup, you will lose any content/settings/etc..
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Subscription buttons don't show up.
The idea here is that you can only have one subscription and invoicing new subscriptions have created the problem you ran into thus you had to delete them, etc... (and likely causing confusion here). In your screenshot below, where your green arrow is, you would simply click that down arrow and click "Renew", that would allow you to generate a renewal invoice for the client to continue with the subscription. However, as mentioned, in 4.7 this has been changed so it will be better.
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Cannot save custom template due to CSRF protection key
There could be 2 things going on here: mod_security or another security module may be blocking you here on your server if you are tripping a rule. Your hosting provider or server administrator would need to disable this and review your error log entries to assist you so this won't happen. There may be a third party application/plugin causing an error with the CSRF key required to submit the page here. You will want to try to disable those and save your theme.
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Lately IPB Topic link is not working @Facebook page's part
Unfortunately, this is not something which I can reproduce. However, please keep in mind that Facebook can have bugs and issues themselves which are beyond our control:
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Clearing cache destroyed by Forum's appearance/ability to post
It sounds like there is a write permissions issue here, please ensure that your uploads folder and all of it's sub-folders are writable per your server's configuration and are owned by the correct user/group. Please also clear your browser's cache. If you're still having issues, could you please point me to specifically a user or forum where you're having issues posting? Trying to post in a random forum, I have no issues.
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Filter in fluid view not displayed
You will want to enable fluid mode on this forum: https://www.elektroauto.community/forums/forum/249-ladeinfrastruktur/ As it is a category, it likely is disrupting this forum: https://www.elektroauto.community/forums/forum/174-ladeanbieter-ladestationen-und-wallboxen/
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How can I center my logo?
Sorry, this would require customization of the theme which would be outside our scope of support. I moved your topic to the correct forum for assistance.
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Store product description
I'm afraid, this would require customization to remove this setting which would be outside our scope of support (including mentioning what templates contain items). I can move this to the community assistance forum where you can receive assistance from your peers, if you would like? Please supply any feature suggestion in our official Feature Suggestion forum for further evaluation.
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My community is DOWN. Getting the error "Illegal offset type in isset or empty"
Unfortunately, this is generally set by your server's configuration, rather than the software itself. We generally tell the server to create a folder and it specifies permissions, ownership, etc...
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cache issue
InnoDB is the recommended engine for our software so switching is strongly advised. Of course, take necessary backups if something goes wrong. If you encounter issues migrating indexes, those can be rebuilt from the data.
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My community is DOWN. Getting the error "Illegal offset type in isset or empty"
Yes, you can.