Jim M

Please refresh your license key by going to ACP -> System -> License Key. There were some changes in our recent release and cause some inconsistencies. Apologizes for the inconvenience.

PHP 7.4 is required so you will need to take that in consideration with your prep. 4.4.10 is the first release we started support for PHP 7.4 so you could upgrade PHP ahead of your upgrade. Then move on to PHP 8.0 or 8.1 as recommended once you're on Invision Community 4.7.x. MySQL 5.7 is still compatible with Invision Community 4.7 and Redis as well.

Unfortunately, only the All Activity Stream can be set as the "home page." Currently, this cannot be configured to anything else.

The CRON would be something you need to check on your end with your hosting panel or hosting provider. You can check if our software is configured to use CRON by going to ACP -> System -> Advanced Configuration.

If you're running CRON, please ensure it is running every minute and that the command is correct, including your PHP path. If you have any doubts, please copy the command from ACP -> System -> Advanced Configuration. Otherwise, please check to see if there are any errors in your System Log. If there are, we can take a look. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

This was patched this morning so if you're encountering this, please ensure that you have the latest files from the Client Area.

This would indeed need to be a part of the SSO plugin which is created or another custom plugin if your developer does not wish to include it as part of their SSO. I'm afraid, customizations, such as this, are outside our scope of support. I have moved this to the appropriate forum so you can obtain assistance from the community.

You do not have the MySQLi PHP extension loaded which is required. You should contact your hosting provider or system administrator to ask for it to be installed.

This is not something which we offer in the default software and usually is done by a custom SSO solution to complete that process.

They are not stored in the file system but rather the database. The request being made here is being blocked by mod_security or another security module. Your best bet is to get with your hosting provider and ask them to check the corresponding logs.

This is generally that you have mod_security, incorrect permissions, or some other security modules on your server blocking the request being made here, I'm afraid. I would suggest reaching out to your hosting provider for assistance on this to see why the request is being blocked.

That would be correct, yes.

Are you attempting to make a page the default page when going to a Club instead of the "Overview" page? If so, I'm afraid, there is no way to do this in the core software and it would require a customization. You're welcome to provide your suggestion though for a future release in our official Feature Suggestion forum.

Custom CSS is still present. Only direct editing of our core CSS (which shouldn't really be done) has been removed.

I would advise posting in the appropriate support topic for any third party applications/plugins:

Glad to hear it is working for you now.

My only recommendation would be to uncomplicate your server/network configuration if you're having issues with it. Alternatively, you can hire a server/cloud administrator to assist you. I'm afraid though, this is not a software issue so would be outside our scope of support.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

Please ensure your row format is dynamic for all tables. If you are unsure how to do this, please contact your hosting provider.

Did you have the PHP Redis extension for PHP 8.1? We will grey-out options when it is not installed.

You’ll want to also check ACP > Systems > Applications.

If you're using any third party add-ons, I would suggest disabling all and trying again. If not, we would require access: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

For Facebook and Google, have you gone through the appropriate guide? It could have changed since your last implementation:

You will need to restore the files from a backup you took prior to starting the upgrade attempt. As the upgrader has not been ran, the database should be fine.

Sorry, the license in question here has expired. Please renew your license in order to receive support. We also will require access to both communities to troubleshoot what is happening here. Likely, it has not been configured correctly as 401 is permission denied.