
Everything posted by Jim M
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How do you use the French Translation? It's always older than what is installed
You would need to contact the author as the standard to install is to have it on the same version which you are on so they would need to update it. I'm afraid, there is no other means at this time.
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4.7 upgrade problem
Excellent! Glad to hear.
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Have Invision subscriptions changed???
You're very welcome. Glad we could assist 🙂 .
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Have Invision subscriptions changed???
This has been adjusted for you now. Sorry for the inconvenience.
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PHP issue
You ran the requirements checker on your PHP 7.4 which, as you stated, is working. You would need to run it on the PHP version you're attempting to upgrade to which is not working. To fix the collation issue, you would need to run the converter as mentioned.
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PHP issue
That specific issue would indicate you're missing the mysqli extension for PHP. As mentioned by my colleague, please ensure everything is installed on your PHP that is required by using this file: https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
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Have Invision subscriptions changed???
Please refresh your license key by going to ACP -> System -> License Key. There were some changes in our recent release and cause some inconsistencies. Apologizes for the inconvenience.
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Upgrade path from Invision 4.4.10 with older PHP and MySQL
PHP 7.4 is required so you will need to take that in consideration with your prep. 4.4.10 is the first release we started support for PHP 7.4 so you could upgrade PHP ahead of your upgrade. Then move on to PHP 8.0 or 8.1 as recommended once you're on Invision Community 4.7.x. MySQL 5.7 is still compatible with Invision Community 4.7 and Redis as well.
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Activity Stream: Member configured default stream as homepage
Unfortunately, only the All Activity Stream can be set as the "home page." Currently, this cannot be configured to anything else.
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Maintenance Tasks Not Running - keeps coming back.
The CRON would be something you need to check on your end with your hosting panel or hosting provider. You can check if our software is configured to use CRON by going to ACP -> System -> Advanced Configuration.
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Maintenance Tasks Not Running - keeps coming back.
If you're running CRON, please ensure it is running every minute and that the command is correct, including your PHP path. If you have any doubts, please copy the command from ACP -> System -> Advanced Configuration. Otherwise, please check to see if there are any errors in your System Log. If there are, we can take a look. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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URGENT: Site stuck in upgrade to 4.7
This was patched this morning so if you're encountering this, please ensure that you have the latest files from the Client Area.
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Redirect to custom login page
This would indeed need to be a part of the SSO plugin which is created or another custom plugin if your developer does not wish to include it as part of their SSO. I'm afraid, customizations, such as this, are outside our scope of support. I have moved this to the appropriate forum so you can obtain assistance from the community.
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Run into an upgrade problem - forum down!
You do not have the MySQLi PHP extension loaded which is required. You should contact your hosting provider or system administrator to ask for it to be installed.
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Redirect to custom login page
This is not something which we offer in the default software and usually is done by a custom SSO solution to complete that process.
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Unable to edit templates
They are not stored in the file system but rather the database. The request being made here is being blocked by mod_security or another security module. Your best bet is to get with your hosting provider and ask them to check the corresponding logs.
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Unable to edit templates
This is generally that you have mod_security, incorrect permissions, or some other security modules on your server blocking the request being made here, I'm afraid. I would suggest reaching out to your hosting provider for assistance on this to see why the request is being blocked.
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question about product's initial price and renewal
That would be correct, yes.
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Landingpage for clubs PAGE
Are you attempting to make a page the default page when going to a Club instead of the "Overview" page? If so, I'm afraid, there is no way to do this in the core software and it would require a customization. You're welcome to provide your suggestion though for a future release in our official Feature Suggestion forum.
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CSS question...or disappointment
Custom CSS is still present. Only direct editing of our core CSS (which shouldn't really be done) has been removed.
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http500 error - after changing PHP settings from 7.4.30 to 8.1.7
I would advise posting in the appropriate support topic for any third party applications/plugins:
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Registration on the site does not work
Glad to hear it is working for you now.
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Warning from MaxMind IP_NOT_FOUND
My only recommendation would be to uncomplicate your server/network configuration if you're having issues with it. Alternatively, you can hire a server/cloud administrator to assist you. I'm afraid though, this is not a software issue so would be outside our scope of support.
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[Bug] No access to Templates / CSS when an IPS message is on top
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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4.7 upgrade problem
Please ensure your row format is dynamic for all tables. If you are unsure how to do this, please contact your hosting provider.