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Jim M

Invision Community Team
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Everything posted by Jim M

  1. That’s v4.
  2. Display Name has been removed for security reasons. There is a lot of talk around the community regarding this and our reasons which you can catch up on, if you choose.
  3. Is this with the updated SDK on 4.7.21?
  4. Clubs are created on the front-end. Think of them like posting a Topic in a Forum, you can't do this from the ACP.
  5. We do not have a limit on the characters per post but we do have flood control, in that if a user submits multiple replies to a topic in a certain period, they will be combined into 1 post. This is in ACP -> System -> Posting.
  6. Unfortunately, previously you were running with cached data and now, due to the upgrade, it exposed the writing error trying to rebuild that cached data/templates/CSS/JS.
  7. You will want to contact your hosting provider if you're having any issues with writing to your server.
  8. If you've have restored the default theme per the instructions there and still getting an error, you'll want to go to ACP -> Support -> System Log to see the underlying error.
  9. There would not be an upgrade prompt in the ACP. As a Cloud customer, you will need to start the upgrade in the Client Area -> Manage Purchases -> click your package -> Request upgrade to version 5. Only PHP blocks are being removed. These are means to create custom blocks via PHP code. Are you referring to custom fields in the Database of Pages? If so, those will remain as they are not a part of PHP blocks. Raw HTML blocks (aka template code, PHTML) will still be around.
  10. Is this still happening for you? There were some issues in an unrelated area to performance but may also impacted it which we have corrected.
  11. If you haven't already, I would advise starting with our guide on Downloads as this will walk you through how to configure the Downloads application, etc...: https://invisioncommunity.com/4guides/downloads/basics_447/introduction-to-downloads-r213/ Please let us know if you have any questions.
  12. This is not a feature, I'm afraid. Time zone is more easily manipulated than VPN. Any user can change that in their settings of their device.
  13. Are you receiving any browser console errors when you're encountering this?
  14. There is a specific spot in the Advertisement Settings which you would place your robots.txt information.
  15. You can exclude countries from registering in ACP -> Members -> Spam Prevention -> Geolocation Settings.
  16. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  17. Are you doing this as a review or as a comment?
  18. I am not quite sure it was so slow for yourself. I was able to complete it for you though now. Please let us know if we can be of further assistance.
  19. That is indeed the login page for our software and would be the only option through current means.
  20. Sorry, that is outside the scope of support. As mentioned, you’ll want to investigate your server and security integrations like CloudFlare. Disabling CloudFlare is an easy check. If that doesn’t resolve it, you may wish to check a new theme to see if it’s happening there as well. If it’s still happening, you’ll want to check your server and disable mod_security or any other security items to test.
  21. You would disable access for the guest group in ACP > Members > Groups > edit guest group > disable “can access site”
  22. This would be in the directory on your server which you installed our software
  23. Unfortunately, your server is sending a 404 response code back when editing that. You can try to make a new theme to see if that helps. However, the screenshot posted was on an unmodified theme with advertisements disabled. I did not.
  24. Your advertisements were not disabled so the issue with the Who's Online box remains, I'm afraid. Once I disable those, I am not having any issues viewing the block with accurate details: You will need to check why your server is rendering a 404 error for saving. Often this is due to issues from CloudFlare or other security modules.
  25. There are no means to perform a bulk cancel or delete at this time.