
Everything posted by Jim M
-
Changed subdomain, cannot change license
Please see your ticket :)
-
Folder Navigation does not honor permissions
Glad to hear things have sorted it. It was likely cache from our CDN as that is present for guests.
-
Help with paid files
Please ensure that you're logged in and that the member group in question has permission to download files in ACP -> Members -> Groups -> click permissions on the group in question -> Downloads tab.
-
Image Upload problem, since update
Could you please try again? Unfortunately, I am not having any issues at this time.
-
Locked Task: queue
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
-
Folder Navigation does not honor permissions
Sorry, could you please clarify further what you're attempting to do here? Maybe its the short week but I am not understanding :D
-
Pages with a Database - Sidebar does not Stick
If that block is present, the whole sidebar will not stick.
-
Pages with a Database - Sidebar does not Stick
Only ones which that block is present. It is the specific block that you have there in the sidebar that shows the Database's categories
-
4.7.21 - Errors
Looks like these errors have subsided. When clicking the same URLs that are in your System Log for these, I am not getting these errors. Are you finding the same or are you able to reproduce?
-
Pages with a Database - Sidebar does not Stick
Any page which has a database category block on it. As in, the block that lists categories of a Pages Database.
-
Edit Posting Save Button Color
Ah, I see that now myself too for editing. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
-
Edit Posting Save Button Color
There are primary colors which set it and then you can also edit it in here. Unless you have any custom CSS which is overriding it.
-
Pages with a Database - Sidebar does not Stick
This is currently by design on that page due to it has a category. You're more than welcome to submit Feedback to change this if you wish.
-
Pages with a Database - Sidebar does not Stick
You can just put the name of the page here if don't wish to post a URL.
-
Pages with a Database - Sidebar does not Stick
Do you have an example of a page?
-
Tags cannot be searched?
This is still an open issue. You can watch our release notes for when it will make it into a release.
-
Update Failed
Please be advised I have moved this to a ticket so we can further investigate. Please watch your email for further correspondence.
-
AdminCP login loop
Sounds like your community may not be configured properly for HTTPS. Please ensure that you have done that properly and that your server or Cloudflare aren't providing any additional redirects. https://invisioncommunity.com/4guides/advanced-options/configuration-options/using-ssl-https-r273/ Additionally, you will want to ensure that as you are using CloudFlare, that you enable accepting IP addresses provided by proxies in ACP -> System -> Advanced Configuration.
-
Slow response from community in the cloud today
Next time you encounter a slow down, I would advise checking our status page and then submitting a ticket if it is not a known issue. Submitting tickets for urgent items related to our cloud infrastructure are the recommended means. Our community here is more for software support.
-
Update Failed
Need a little more information about the error being encountered there, I'm afraid. What is being shown in the upgrader?
-
Slow response from community in the cloud today
If you're quantifying this slowness with advertisements on your site enabled, could you please try disabling those? The advertisements I am getting on your site are throwing a lot of console errors and the page finishes loading but loading in the advertisements is taking an extra 10 seconds and the page from an Invision side is done loading but the advertisements is keeping it spinning.
-
IPS\nexus\Customer hook
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
-
Task move from local storage to compatible S3
This is earmarked for 4.7.22. Unfortunately, I do not have an ETA but I have pinged our dev team about this to see if there is anything we can do here to help you. If the change requires an upgrade though, the answer likely will be waiting, I'm afraid.
-
Notification of New Member
Please see your other topic for a reply that will be helpful. I'll close this topic down.
- change how to login