Samantha Smith

Hi Mike,  Is there an optimal size/file type for uploaded images?  I've tried a few tests with different sizes and file formats but I don't seem to be able to find a setting that displays the image sharply.

Regards,

Samantha

16 hours ago, Mike John said:

Apologies Samantha, was replying to a support topic for the Messages app and got the two mixed up. If you unzip the homepage.zip file, you'll see a folder called Users Homepage and inside that the homepage.tar file. You don't extract or open that tar file but rather import it in the acp applications area.

Hi Mike - happy to say the homepage.tar file has installed perfectly.  I'll start getting to grips with how the application works. 

Thanks for your help.

Samantha

8 hours ago, Mike John said:

When you download, do you see a zip file called "Messages"? If so, unzip that and you'll notice the file called gms.tar inside. That's the file you need to upload in the acp area to install the application. If your still having issues, I can install if you provide acp login details.

Hi Mike.  I'm not getting a zip file called "messages" in the download (i've checked all the folders that come through when both the users homepage.zip and the homepage.tar files are unzipped).

Hi Mike,

I've purchased the Users Homepage plugin today, but I can't get it to install on IPB4.  It's probably me doing something wrong, but when I follow your install notes it says to use the .tar file but then I get a message saying its an invalid file format.  Could I get some assistance?

Thanks,

Samantha

3 minutes ago, -FP said:

Hey @Samantha Smith

Could you try clearing the cache with the support tool in the ACP?

If that doesn't work, I can take a look on your site if you send me access to your ACP (With just permission for the themes and plugins sections)

Hi - yep, cleared the cache as the first line of attack when the cookie notice didn't display but it doesn't seem to have made any difference.  I'll send you a PM with the site access details.

Thanks!

I'm having problems getting the cookie notice to display on our site.  I've installed the plugin - do I need to make any changes to setting anywhere else in the AdminCP?  We're running IPB 4.1.11.1 and our site has a bespoke theme.

I'm not a developer - I have a little bit of coding knowledge but its pretty basic.  Any help would be greatly appreciated.