Nicholas Cole

Hi @Rikki - Should I raise a ticket for this issue instead?  

Just to provide some additional feedback on this issue

1. I have tried logging on using different community user accounts.  The error still occurs using a different community user account. 

2. This was happening before the recent app update, and continues after the update 

3. I have tried deleting the app, reinstalling and the problem still persists. 

4. I don’t have this problem using other communities on the app 
 

1 hour ago, Rikki said:

Hi Nicholas, what's the name of your site? I will see if I can figure out the error.

That'd be great, its www.caymanoc.com

Thanks @Rikki 🙂 

I'm running the beta of the app in IOS and I'm having trouble accessing forums from the main forum list, if I click on a sub-forum from the list the app issues 'error' and closes the community.  

I can access threads from the main page quite ok.    

1 hour ago, Gowtham said:

Facing the same issue

 

I can access and view your community on the app, so I wonder its an admin user related issue..? 

 so, after a very helpful guide from @SF_Ronin I’ve managed to get my community up and running and logged in fine.  I’m on IOS 

It’s a bit buggy, I can’t access forum threads from the main list, I receive an error and the app closes and returns to the main list of my communities.  I can access topics and threads from the featured items on the home page though.

Commerce appears to work as do subscriptions and custom built pages.  

Looks smart, haven’t tested notifications though.  
 

Update: mobile notifications don’t appear to be working.  

17 minutes ago, SF_Ronin said:

You're not alone! Took me awhile to figure out what the app was even called or where the "hidden" setting must be on the regular IPS app. The instructions should really be posted somewhere.

1. Download Test Flight on your device.
2. Copy the App Store Download URL from your ACP->Dashboard->Mobile App-> Settings section.
3. Send (text, email, messenger) that URL to your phone.
4. Open the URL and it should automatically bring open the Test Flight app and an option to download IPS Communities App.

 

Here is the link if others need it. I'm guessing it's OK to share in this forum as this is a client only section:

https://testflight.apple.com/join/bzsWOXFO

 

@bfarber Could we consider adding a few instructions to the "Your Community Mobile App Has Been Approved" email?

 

You're an absolute star, thank you very much - I'd never have figured that out!! 

My community has been approved for the mobile app, but which app should I download.  The icon in the ACP links to Test Flight the Apple Store, which is fine but I don't have a developer invite to use it..  

confused..  

Having the same issue, I'm on a cloud plan though.  My theme adjustments are not showing up. 

10 hours ago, RocketStang said:

I have a post in the bug tracker started...does this sound like your issue?

 

Yes pretty much! I ended up with a completely un-coloured forum, no styling to speak of - very odd 

The theme editor isn't working correctly, if you apply your own colours and font etc then it screws up the formatting completely.  What is wrong with that?  

I'm not running any other themes, plugins or apps.  

Hi, some of my members have pointed out that the map markers are displaying their full address and post code details to all other members and this is a serious privacy concern!  

How do I switch this off? 

Great little widget this!  

Is there a way to paginate pages, so if you have say 6 videos showing, but say 24 in a youtube playlist, you can scroll through several pages as videos are added to the playlist or channel? 

12 minutes ago, opentype said:

No, you definitely don’t need to add the database on the same page. But it needs to be available on a page. If the database has no page, you cannot create blocks linking to it, neither SuperBlocks or any other blocks. 

Ahhh ok!  

SO now I suppose I need to keep the page somewhere hidden and then make my new home page my real home page (or landing page)

Thanks for explaining that, to an amateur! 👍

1 minute ago, opentype said:

If you want a SuperBlocks homepage, create a NEW page, make it the frontpage and only add SuperBlocks there. 

So i've tried that already, but the superblock won't work on the new page until I then insert the database block to the new page..  

I'm struggling to use super blocks for my database on my home page.  If I remove the database block, the superblock block that feeds from that database will not show any records. If I leave the database block on the page then both superblocks and database work, but I then have duplication of records on that page.  

How can I point my database to this page but hidden so that superblocks works?

Thanks 🙂 

Hi, keen to try this app but wanted to check if it's compatible with 4.4?  

Thanks

On 07/12/2017 at 8:51 PM, Martin A. said:

Hi. That page is not available to guests. Could you temporarily change the permissions, or create a temporary account for me?

Have PM'd you details Martin

Hi, 

Following the recent update all of my member markers are white rather than the various member group colours they are set to.  I have checked this in the APC and the colours are still set correctly, but the member map is not showing them.  They markers are barely visible on the maps now because of this.  Can't seem to find a setting to change this.  

http://www.caymanoc.com/membermap/

Thanks  

Nick

11 minutes ago, TAMAN said:

Then it might come from a plugin try to disable the plugins to test

Try to add this instead 

add it in custom.css

#ipsLayout_header header {
    background-color: transparent !important;
}

 

It was a plugin!!!  

You're a star!   

Thank you

52 minutes ago, TAMAN said:

Hi,

Have you added any custom css or changed anything of of the theme css codes?

by looking at your website the header has a solid background which seems like added manually and it doesn't come with my theme

have you added anything like this?

#ipsLayout_header header {
    background-color: #000000;
    background-image: url(http://www.caymanoc.com/uploads/);
    background-repeat: no-repeat;
    background-position: initial;
    background-size: cover;
}

 If yes, then just remove it and it will be fixed,

otherwise add this to custom.css

#ipsLayout_header header {
    background-color: none !important;
}

-------------

 

The articles on your website looks fine on my side,

Well i've fixed the issue with the articles.  The header I can't figure out, i've looked for the code you mentioned above but nothing obvious to me.  Adding the second code to custom.css hasn't worked.  

I haven't added any code to your theme

I'm also having problems with the Different Article Styles too, doesn't look anything like your demo page.  If I add as a block it looks perfect, but clicking on the article doesn't open a new page just a refresh of the same page.  

Help!!   

9 hours ago, TAMAN said:

Hi,

Yes the navigation need to be set to "Fixed",  the setting is in Header tab

Hi, 

I already have it set to 'fixed' but it doesn't make a difference.  I have re-installed the theme but that doesn't help.  

My website is www.caymanoc.com if that helps 

Thanks  

hi, my top nav bar is a solid colour and not transparent like the demo version.  Is there a setting I can't find somewhere?  

Thanks