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Dean_

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  1. Like
    Dean_ got a reaction from SUBRTX in Basic Points (Support)   
    All fixed, thank you.
     
    Is it going to be the first half of this year do you know? As it's holding me back with what I want to do with the community. 😔
  2. Thanks
    Dean_ got a reaction from Austin Headley in Different Mod Permissions per forum   
    Why can't you just add a group to the moderators staff page and added 'restricted' and then choose the forums you want them to look after? Same process for single users too? This should allow you to pin/close in each forum. But, to be honest, there is no reason not to allow them to do both, just tell them not close or pin a topic. You should be able to trust them if they're becoming moderators.

    Way back with IP.Board it used to show 'Forum led by: <Moderator name> - Of course, you can add this manually in the description.

    You will need to have separate groups, though; Group A and Group B.
  3. Like
    Dean_ got a reaction from SeNioR- in Upgrade application / plugins without renewing IPS license?   
    Stuart has helped fix my issues too, thanks!
  4. Thanks
    Dean_ reacted to Ehren in Marketplace - link in menu   
    I've just added the "Our Community" menu to the mobile navigation panel, and have also added a Marketplace link to the "More" dropdown menu while viewing the forums.
  5. Like
    Dean_ got a reaction from DawPi in (DP44) Advanced Regexp   
    Added the & manually ‘&tag’, once removed it fixed the problem. 
  6. Like
  7. Like
    Dean_ got a reaction from SeNioR- in Hump Day: A Refresh Has Arrived!   
    I've gone from $85.00, to $250.00 / year?

    Sorry. I can't afford that. Again, like others I only run hobby websites in my spare time (for fun).
    I really think, that's me done with Invision. 20 years later. I fear, we will just all drop like flies...
  8. Like
    Dean_ got a reaction from Madal in 4.6: How to restore custom member titles   
    Could you guys possibly think about reinstating this simple feature back to how it was, including the ability to set x amount of posts for users to be able to change their title. It’s simply missed and has nothing to do with achievements. 
  9. Like
    Dean_ got a reaction from Justin Scott in 4.6: How to restore custom member titles   
    Could you guys possibly think about reinstating this simple feature back to how it was, including the ability to set x amount of posts for users to be able to change their title. It’s simply missed and has nothing to do with achievements. 
  10. Like
    Dean_ got a reaction from encrypted in Theme Request   
    @Davyc Might be able to offer his services?
  11. Like
    Dean_ got a reaction from SUBRTX in Basic Points (Support)   
    I had to revert to PHP 7.4.
  12. Like
    Dean_ got a reaction from Marc Stridgen in How to find a member's posts?   
    Same for mobiles/tablets and desktops.

     

  13. Like
    Dean_ got a reaction from Dreamlander in Images dont load after update to v.3.4.9 also 4.5.4   
    Glad that's sorted, It was something that has always plagued me.
  14. Agree
    Dean_ got a reaction from Dreamlander in Images dont load after update to v.3.4.9 also 4.5.4   
    In that case, make sure the storage settings are correct and that the location is set to the server, and it's not showing "\\", instead of //<server>/uploads. Etc.
  15. Thanks
    Dean_ reacted to Adriano Faria in (DF41) Enhanced User Info Panel (Support Topic)   
    If I find some spare time, probably. Not now, sorry.
  16. Agree
    Dean_ got a reaction from BradTBP in (DF41) Enhanced User Info Panel (Support Topic)   
    Worth recreating it and releasing a new updated version by yourself? Plugin seemed popular.
  17. Like
    Dean_ reacted to Dreamlander in Images dont load after update to v.3.4.9 also 4.5.4   
    Hi, 
    I encounter this problem ,all the images/icons from buttons, forums etc are not loading , also live search function from admin control panel , and hovering over on the member name doesn't load the profile status.
    Am I missing something?
    Please, some ideeas ?
    Thank you!
    PS: I attached the screenshots in order to see what I'm talking about.




  18. Like
    Dean_ got a reaction from Sebbo78 in Hump Day: A Refresh Has Arrived!   
    I've gone from $85.00, to $250.00 / year?

    Sorry. I can't afford that. Again, like others I only run hobby websites in my spare time (for fun).
    I really think, that's me done with Invision. 20 years later. I fear, we will just all drop like flies...
  19. Agree
    Dean_ reacted to opentype in Stuff what I have noticed with the design refresh...   
    I would also like to see the Marketplace link return to the native menu. While the ACP is required to install resources, I still use the website version to keep up to date with new release and search for products. I used to check it all the time and used it much more often than opening Our Picks for example, which have a spot in the menu. 
  20. Like
    Dean_ got a reaction from sobrenome in Hump Day: A Refresh Has Arrived!   
    You've done the right thing. And, I'm glad you've listened to your customers. Even us small fish, who may not bring in the big bucks, but we are here. And, after all, we are here choosing your products over anyone else. So thank you. I may not always be able to pay at the 6 months renewal, and I may have to wait 2-4 months before I can pay, but you can be sure I pay when I have the funds.
    As a side question Matt, with all this talk about support. A lot of us were surprised to find that you moved from your own support ticketing system within commerce and changed to ZenDesk, only then to change again to emails (or whatever you may use internally). Was (or is) Commerce just not up to the job, even if you as a business cannot use it? Is there going to be any development on it as I'm sure it's in need of a massive upgrade by now. As it's still used by a lot of us, it would be nice to see Commerce get a massive overhaul.
  21. Like
    Dean_ got a reaction from Matt in Hump Day: A Refresh Has Arrived!   
    You've done the right thing. And, I'm glad you've listened to your customers. Even us small fish, who may not bring in the big bucks, but we are here. And, after all, we are here choosing your products over anyone else. So thank you. I may not always be able to pay at the 6 months renewal, and I may have to wait 2-4 months before I can pay, but you can be sure I pay when I have the funds.
    As a side question Matt, with all this talk about support. A lot of us were surprised to find that you moved from your own support ticketing system within commerce and changed to ZenDesk, only then to change again to emails (or whatever you may use internally). Was (or is) Commerce just not up to the job, even if you as a business cannot use it? Is there going to be any development on it as I'm sure it's in need of a massive upgrade by now. As it's still used by a lot of us, it would be nice to see Commerce get a massive overhaul.
  22. Like
    Dean_ got a reaction from Jordan Miller in Hump Day: A Refresh Has Arrived!   
    You've done the right thing. And, I'm glad you've listened to your customers. Even us small fish, who may not bring in the big bucks, but we are here. And, after all, we are here choosing your products over anyone else. So thank you. I may not always be able to pay at the 6 months renewal, and I may have to wait 2-4 months before I can pay, but you can be sure I pay when I have the funds.
    As a side question Matt, with all this talk about support. A lot of us were surprised to find that you moved from your own support ticketing system within commerce and changed to ZenDesk, only then to change again to emails (or whatever you may use internally). Was (or is) Commerce just not up to the job, even if you as a business cannot use it? Is there going to be any development on it as I'm sure it's in need of a massive upgrade by now. As it's still used by a lot of us, it would be nice to see Commerce get a massive overhaul.
  23. Thanks
    Dean_ reacted to Matt in Hump Day: A Refresh Has Arrived!   
    I want to thank you all for your feedback. I appreciate everyone who took the time to leave their thoughts and concerns. I've read every single one and replied to almost all of them.
    Firstly, I want to say that I understand that the messaging that went out ahead of this update fell short of what you deserve, and I want to apologise for that.
    After spending two days reading every single post, almost all concerns fall into these three areas:
    1) The future of support
    I've seen many people use the phrase 'no more support', which isn't true. I know the change from ticket support to staffed community support is a significant change, but I genuinely believe that it will benefit customers. I believe that we can create a living knowledge base of solved issues just like many brands do. For example, when I have a problem with my iPhone, I google it and invariably end up with a link to a topic within their support forums with a solved answer. I don't need to raise a ticket with them and wait for a reply.
    There are many "what about" concerns mixed in, and I ask you to try the new staffed community support areas and give us your feedback once you've used it regularly. We will work with you based on that feedback and make improvements where it is needed.
    We have custom functionality that shows our team links to your client accounts, including license keys, etc., so we know who you are and have all your information right next to the topic. You will never need to divulge personal information, or even your site URL if you do not want to.
    If your support issue is complex or needs developer intervention, with a click of a button, our technicians can convert this into a ticket for you and we will continue to resolve the issue with you in that ticket.
    You will be in safe hands.
    2) Price Rises
    We have not raised our prices for well over a decade. We've always been reluctant to do it and held off for too long, resulting in a large jump to make up for a lost time.
    We can't reduce the prices to their pre-September levels, but we will be much more mindful of price rises in the future.
    3) Annual Renewals
    We want to simplify billing and reduce the number of invoices we need to send, and you need to pay. An annual invoice seemed logical to achieve this.
    However, you have made it clear that moving to annual renewals affects your budgeting, and we have listened to that.
    We have reverted this decision and have restored 6-month renewals in your client area. This is not a temporary one-off offer; it's a permanent change.
    Again, I want to thank you all for being so vocal and passionate about Invision Community. We want to keep offering you the very best community platform to help your communities succeed.
  24. Like
    Dean_ got a reaction from Pjo in Hump Day: A Refresh Has Arrived!   
    I've gone from $85.00, to $250.00 / year?

    Sorry. I can't afford that. Again, like others I only run hobby websites in my spare time (for fun).
    I really think, that's me done with Invision. 20 years later. I fear, we will just all drop like flies...
  25. Agree
    Dean_ got a reaction from Jimi Wikman in Hump Day: A Refresh Has Arrived!   
    I think keeping the 6 months renewal would’ve been a better move, with the announcement.
    Have you removed it order to keep some of us from paying for 6 months, therefore keeping our renewal to just once a year?
    Like others, I’ll only renew if it’s a major version or security patch. I never used to, but with very little releases and all of us complaining about the lack of development on the other apps has stopped me. 
    So now with the yearly renewal, you’ll know you’re always going to end up with us paying on time all the time, due to the announcement of more releases throughout the year.
    I’m ok with the price hike, it was coming. It was only a few months ago that there was a hint about an increase with someone mentioning that there hadn’t been one in 10 years. But it’s the lump sum for one year I have a problem with.
    Keep the 6 months, and maybe add a monthly option too. And for your bigger clients, keep the year subs.
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