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Marc Stridgen

Invision Community Team
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  1. Like
    Marc Stridgen got a reaction from David.. in pruneipaddress task stuck   
    Please visit the support area of your admin CP and apply the patch shown which resolves this issue
  2. Like
    Marc Stridgen got a reaction from BertT in Navigation on forum pages does not work.   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  3. Like
    Marc Stridgen got a reaction from FM Graphics in Licence Key Is Not Valid [Self Hosted]   
    If you click to refresh those in System>License key, does it correct the problem?
  4. Thanks
    Marc Stridgen got a reaction from MaNiAc LRSC in Deleting IP Addresses does not work   
    Please provide an example user and ensure access details are up to date on  your site. I can then take a look for you
  5. Agree
    Marc Stridgen got a reaction from Eleeist in Anonymous Login   
    So taking a look at this, Im unable to find any common thing between your sites, and unfortunately Im unable to replicate the issue in any way. Of course, its obviously happening, but doesnt really change the fact we cant replicate to see the issue in action. If any of you manage to find a way to replicate and can give me step by step how to do so, please let me know and I can then get this resolved.
  6. Agree
    Marc Stridgen got a reaction from Alexandru in Anonymous Login   
    We are looking into this, and trying to ascertain information. Unfortunately, while I understand its frustrating, if we cant replicate an issue the only option we have is to explore what other items may be causing the issue. 
    In terms of the hosting provider/third party issues, the reason we explore that first of all, is that these are very often the cause. I assure you, it's of no interest to us in any way to prolong the support experience.
  7. Like
    Marc Stridgen got a reaction from Alyf Mendonça in Error Call to undefined method IPS\Lang::recordWord() (0)   
    Please go to System>Site Features>Applications, disable any application, then enable it again. Once you have done this, please check again to see if this resolves the issue
  8. Haha
    Marc Stridgen got a reaction from Gabriel Torres in View images directly in .avif format   
    While I understand you want something to be added here, please bear in mind support for edge and avif was added in 121
    https://caniuse.com/avif
    Version 121 was release in the last 24 hours. I'm sure you can appreciate, we would not add support for something within 24 hours of a browser supporting a product.
  9. Like
    Marc Stridgen got a reaction from BakuEdi in Patch for 4.7.16   
    If there is no fix button, you have already applied it. 🙂 
  10. Like
    Marc Stridgen reacted to teraßyte in giphy no work   
    Yes, you need to add your own API key now. The default API key stopped working almost 1 year ago:
  11. Haha
    Marc Stridgen reacted to Adriano Faria in [BUG 4.7.16] Same user reacted twice to a post   
    It seems you were excessively helpful. You deserved it twice. 😂
  12. Like
    Marc Stridgen got a reaction from Jelly Belly™ in Top Solvers   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  13. Like
    Marc Stridgen reacted to wegorz23 in Fluid forum view topic list   
    Fixed on hotfix.
    Ty for fast response.
  14. Like
    Marc Stridgen reacted to Daniel F in SEO Url with categories   
    That’s what bread crumbs are for and why they’re so important 🙂
    https://developers.google.com/search/docs/appearance/structured-data/breadcrumb
  15. Like
    Marc Stridgen reacted to Sonya* in Change statistics on posts etc   
    Adriano has a paid app for it.
  16. Like
    Marc Stridgen reacted to Mitsuru Miyata in issue after upgrade   
    wow that literally just fixed it all. Thank you so much. 
  17. Like
    Marc Stridgen reacted to teraßyte in Content Restrictions of Images   
    No, you're not missing it. There is no option in Invision Community for that.
     
    I've seen modifications to hide images for specific groups, but not based on the member's age if they're logged in.
  18. Like
    Marc Stridgen reacted to Joel R in Pre-defined Alerts   
    Hi,
    I like the concept of Alerts, but I find myself sending out the same Alerts over and over again.  
    I'd like to suggest the ability to predefine Alerts, so I can quickly choose from a dropdown list.  
  19. Like
    Marc Stridgen reacted to rfcontreras in Attachments are there, but not shown   
    Hi Marc,
    I was able to restore all the attachments with a droplet backup in DigitalOcean.
    Thanks for your help
  20. Like
    Marc Stridgen reacted to Alex Duffy in Calendar permissions not working   
    Installed and fixed, thanks.
     
  21. Like
    Marc Stridgen reacted to menscerto in Updating from v4.7.15 to v4.7.16 and getting asked to do massive amount of database updates   
    Thanks, I am now upgraded.
    For others' reference, these are the steps I took:
    1. Database Backup
    2. Chose "Fix This" under "Not using UTF8MB4" in Support. Complete successfully.
    3. Ran version upgrade - there were no longer any extra manual queries to run. Success.
    Thanks again for the quick support.
     
  22. Thanks
    Marc Stridgen got a reaction from JohnCourt in Promoted Items Not Showing in Our Picks Block   
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  23. Like
    Marc Stridgen got a reaction from SeNioR- in Your server does not support using SFTP storage. Please contact your hosting provider to ask for PHP   
    As mentioned in the message, its your hosting company you will need to contact
  24. Like
    Marc Stridgen got a reaction from Mick23 in Preventing reactions in locked topics   
    There isnt a way in which to stop those at present on locked topics, so yes that would be a valid suggestion 🙂 
  25. Like
    Marc Stridgen got a reaction from My Sharona in Deliverability issues: Notification emails not received, Cloud email blacklisted, DMARC unknown   
    I will bring this up internally for someone to look into
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