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Stuart Silvester

Invision Community Team
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  1. Stuart Silvester's post in Update to v4.6.10 causes class error was marked as the answer   
    Hi,
    Please go to AdminCP > Support and in the top left box you'll see a message that an optional patch is available. Please apply this to address this issue.
  2. Stuart Silvester's post in Update to v4.6.10 causes class error was marked as the answer   
    Hi,
    Please go to AdminCP > Support and in the top left box you'll see a message that an optional patch is available. Please apply this to address this issue.
  3. Stuart Silvester's post in Your new monkeypatch stuff in 4.6.10 was marked as the answer   
    We've pushed out a patch for 4.6.10 that should solve this issue.
  4. Stuart Silvester's post in Error Logs - Admin cp was marked as the answer   
    Logs are automatically pruned after a defined number of days. Click on 'prune settings' on the System Logs page to configure this. I would recommend leaving it set to at least 30 days so there are logs present in the event of an issue.
  5. Stuart Silvester's post in Pruning member IP addresses doesn't work was marked as the answer   
    It sounds like you may have configured IP pruning for content (AdminCP > System > Settings > Posting) but not for profiles/device management.
    Go to AdminCP > Members > Member Settings > Profiles > Profile Settings and configure 'Prune Member IP Addresses'
  6. Stuart Silvester's post in Upgrade: SQL Syntax error was marked as the answer   
    `groups` is a reserved keyword in MySQL 8.0.2 and newer. 3.1 predates this by many many years.
    You may need to do the upgrade on an earlier version of MySQL, but I'll see if we can come up with a workaround.
  7. Stuart Silvester's post in Site blocked after setting up the domain was marked as the answer   
    Since you're using our Cloud service, we manage the SSL certificate for the site. It is set up correctly and working properly.

    As noted though, the issue is that OpenDNS are blocking your requests for some reason.
  8. Stuart Silvester's post in Problems when entering the application store with my account was marked as the answer   
    Sucuri is serving up some kind of Javascript redirection page to us..
    <html><title>You are being redirected...</title> <noscript>Javascript is required. Please enable javascript before you are allowed to see this page.</noscript> <script>var s={},u,c,U,r,i,l=0,a,e=eval,w=String.fromCharCode,sucuri_cloudproxy_js=\'\',S=\'cz0iMCIgKyAiIiArIjZzdSIuc2xpY2UoMCwxKSArICAnJyArJycrJ3JRMycuY2hhckF0... You'll need to whitelist or somehow allow these requests to /index.php?app=core&module=system&controller=marketplace to reach your origin.
  9. Stuart Silvester's post in Upgrade 3.4 to 4.6.9 error converting UTF8 was marked as the answer   
    Your screenshot doesn't show the same issue, did you click convert and continue the UTF8 conversion?
  10. Stuart Silvester's post in Error selecting bulk mail users was marked as the answer   
    Thank you, we'll make sure this is fixed in an upcoming release.
  11. Stuart Silvester's post in Bulk mail filter is useless was marked as the answer   
    Thanks, I have opened an internal bug report to take a look at this.
  12. Stuart Silvester's post in Please differ block orientation in cache was marked as the answer   
    I have opened an internal bug report so we can look further into this, it isn't a caching issue in the general sense.
  13. Stuart Silvester's post in Possible bug using tags in Codemirror field was marked as the answer   
    Thanks for letting us know, we'll look to get this fixed in a future release.
  14. Stuart Silvester's post in [Pages] How to recreate all thumbs for a database? was marked as the answer   
    We don't currently have a method to do this. However it did come up internally very recently and it's something we want to solve in a future release. There are global compression/quality settings in AdminCP > Files > Image Settings.
  15. Stuart Silvester's post in [Pages] Search templates not working? was marked as the answer   
    Yes, we've recently been testing a fix for this. It'll be included in a future release.
  16. Stuart Silvester's post in My Forum has a Marked increase in Spam Guest Posts was marked as the answer   
    That wouldn't be post before registering (topics aren't visible before registration is completed and would have a valid member after registration) , it looks like the OP may have permissions set so that guests can post topics.
    Go to AdminCP > Members > Member Groups > Click the padlock icon next to 'guests'. Make sure that they don't have any permissions for posting replies or topics.
  17. Stuart Silvester's post in elasticsearch version confusion for 4.6.9 was marked as the answer   
    That's an old bulletin from 2019 that appears to be stuck in your system (we removed it a while ago), you can disregard it. Elasticsearch 7.2 and newer are currently supported.
  18. Stuart Silvester's post in Locked Task: viewupdates was marked as the answer   
    It sounds like PHPRedis may be returning an unexpected value on your server (this value should always be an array, whether it's empty or not).
    We'll make some minor robustness changes in a future release to handle this situation though.
    Edit: A workaround in the meantime would be to disable the 'Use Redis to reduce MySQL overhead' setting in your data storage configuration
  19. Stuart Silvester's post in Doesn't upload large files was marked as the answer   
    Your upload_max_size, post_max_size and memory_limit are way too large.
    Having these huge values (especially the post/upload) is actually counter-intuitive. When you have these set to such large values, the files being uploaded won't be processed in chunks.
    If you set upload_max_size/post_max_size to something like 10M, you will have a much better chance of your upload succeeding.
  20. Stuart Silvester's post in Multilingual dev/lang.php ? was marked as the answer   
    Hi,
    When developing (using developers mode) there's one master language that uses the applications dev files as a source.
    You would need to create a new language for each of your non-standard languages, I assume you may already have these for translating the various strings of Invision Community anyway.
  21. Stuart Silvester's post in Plugins Marketplace vs Custom? was marked as the answer   
    This just means that the author has not updated the resource or confirmed that it is compatible with the version of Invision Community that you're using. If they're working for you, that's great. You do not need to change their status (you would be unable to get any future updates for them)
  22. Stuart Silvester's post in Does the API cache requests? was marked as the answer   
    Hi,
    Yes, it's possible for REST API output to be cached at a CDN (content delivery network) level, this is also the case on our Cloud. If you must have real-time data, you can always pass an extra cache bust parameter with your request to make the request unique. Something like &ts=<unixtimestamp> would be fine.
    Try not to use this too much though as you'll lose the benefit of faster responses.
  23. Stuart Silvester's post in There was an error authenticating with the Marketplace. was marked as the answer   
    It looks like you have DDOS protection that is blocking communication with your community. You will need to make sure that HTTP requests can be received vis HTTP POST to /index.php?app=core&module=system&controller=marketplace
  24. Stuart Silvester's post in [Bug 4.6.8 & 4.6.9] Question & Answer (QAPage) Schema Markup was marked as the answer   
    Thanks!
    I was able to reproduce the issue, we'll get it fixed in a future release.
  25. Stuart Silvester's post in "Push notification keys missing" was marked as the answer   
    Vapid key generation failure on Windows is typically (and this is pretty much all Windows web servers) because the openssl.cnf file either isn't configured properly or cannot be located/used by your PHP instance.
    Take a look at https://stackoverflow.com/a/18869750. If you can get it to work, that's great! Just please note that we cannot assist with server configuration issues.
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